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1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8 Canada
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Traveller (443)
Room & Suite (277)
Dining (28)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Chateau Laurier Quebec
Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 105 hotels in Quebec City
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Quebec City does not have to be difficult. Welcome to Hotel Chateau Laurier, a nice option for travellers like you.

Nearby landmarks such as Upper Town (Haute-Ville) (0.5 mi) and Basilique Cathedrale - Notre-Dame-de-Quebec (0.7 mi) make Chateau Laurier Quebec City a great place to stay when visiting Quebec City.

Hotel Chateau Laurier is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge and room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Quebec City.

When you’re feeling hungry, be sure to check out Saveurs de l'Inde, Les Delices D'Ariana, and Taj Mahal, which are some Indian restaurants that are popular with locals and out-of-towners alike.

Should time allow, Old Quebec, Quartier Petit Champlain, and Plains of Abraham are some popular attractions that are within walking distance.

Hotel Chateau Laurier looks forward to welcoming you on your visit to Quebec City.

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, French
1913Reviews27Q+A100Room tips
Traveller rating
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Most Recent
MenifeeHelen wrote a review 3 Aug
Menifee, California190 contributions74 helpful votes
This hotel still has its old world charm and excellent service. The rooms are large and we had a view of the Parliament buildings and the locks on the Rideau canal. Beds were comfortable the there was a tub in out bathroom with cozy robes on the door.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: If you can get a west facing room the view of the Parliament buildings and canal is worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Valade, Commercialisation at Hotel Chateau Laurier Quebec
Responded 2 weeks ago
Bonjour, Thank you for taking the time to provide a review of your experience at the Hôtel Château Laurier. We are glad you enjoyed your stay and hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impacked123 wrote a review Jul 2022
Winnipeg, Canada9 contributions10 helpful votes
Great location close to Old Quebec City! Was immaculate, quiet and high quality bedding. Had a double queen and it was very large. Staff extremely responsive to any request. Pool is ok but not conducive to lounging around. Was not happy about lack of housekeeping while there but seems to be a fall out from the pandemic.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 1 week ago
Thank you for your review. We really are proud of the quality of service offered by our staff. We hope to see you again very soon in Québec City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TACCooke wrote a review Jul 2022
Gold Coast, Australia165 contributions52 helpful votes
Only 2 staff on at check-in with the queue just about out the hotel doors! Cudos to the 2 gentlemen behind the counters who gave everyone the service level that is required/expected at check-in and always with a smile for everyone! Room was as expected in terms of inclusions, it was very clean, quiet, no housekeeping or room service (explained by check-in staff) but if you needed any toiletries/towels etc all you had to do was ask, staff were obliging. Location to the old town was excellent, only a very short walk, lots of restaurants/eateries just around the corner from the hotel. A very pretty area of Quebec City. Would have no hesitation in recommending.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 1 week ago
Hello TACCooke, Thank you for your review, and thank you for your patience during your check-in. We try to deliver the best service possible to our guests, especially when they arrive at our hotel because we know it is sometimes the end of a long trip and the beginning of a great adventure in Québec City. We will make sure to relay your appreciation to the reception team. Again, thank you for your recommendations, and we hope to see you again in Québec soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony H wrote a review Jun 2022
Billingham, United Kingdom105 contributions73 helpful votes
This is the only hotel anywhere in the world that I have stayed at,that does not provide room service over a 5 night stay. We weren't given any information and only found out after day 2 when we ran out of towels. We asked at reception for the room to be made over, only to be told that there is no housekeeping !!!!!. We asked for clean towels and 1 bath towel and one hand towels were left on the bed while we were out. As a couple did they expect us to share the towels ??.Another trip to reception and more towels requested which arrived the following day, the maid didn't even bother to take the dirty towels away. Another request for the maid to come and collect the dirty towels. In any other industry, if the service is not available then the service is usually not open. No driver, then the bus doesn't go, no pilot, the plane doesn't fly, yet this hotel think that they can take customers money and then give next to no service, absolutely disgusting. The hotel itself although well located for the centre of Quebec does not even have a bar, no food service, breakfast is offered in a restaurant next door.I know people are just getting over covid but this place is using covid to offer a sun standard service whilst charging full price for services which aren't even given.I asked for a room with a view either over Grande allee or the museum, the guy checking us in, (Whose first language wasn't English) he said "I no understand" so I gave up and ended up with a dark and dingy room with no view whatsoever. The fridge was constantly buzzing and the ac was too noisy, we had to turn it off.Never again will we stay in this hotel and I advise anybody else to stay away from this place. Worst hotel I have ever stayed in, anywhere in the world. STAY AWAY!!!!!!
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stewart H wrote a review Jun 2022
Burnley, United Kingdom7 contributions4 helpful votes
Stayed here for 3 nights in June. The room was in a corner next to a noisy ac unit. Very little natural light or electric light for that matter. We arrived late at night and were checked in reluctantly by the rudest man ever. Picnic breakfast and no housekeeping hard to explain. Overall a dismal stay. Would recommend travellers stay somewhere else.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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R4814HZjamesr wrote a review Jun 2022
Vancouver, Canada6 contributions1 helpful vote
I’ve stayed here a few times over the years. It was always quite good. This time, not so much. Tiny, poorly designed room and bathroom. Likely due to a lack of personnel, which is perhaps understandable in 2022, the rooms are not made up up each day. Our room was directly across from the elevator and overlooking the party zone of the Grande Allée. The hotel and certainly our floor did not seem full so the room we were given didn’t make much sense. As we were there due only two nights, we didn’t bother asking for a change. It’s the last time I’ll stay at this hotel and I wouldn’t recommend it.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 1 week ago
Hello, We are sad to hear your habit of having a great experience with us over the years was interrupted. We take pride in offering our guests, and even more, our loyal guests, the premium experience they expect when they stay with us. Clearly, we missed the mark during your last stay. We hope that experience won't prevent you from reaching out to us for your next stay in Québec City. We are confident we will offer you the experience you were used to when staying at the Hôtel Château Laurier Québec.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JWatso wrote a review Feb 2022
Montreal, Canada3 contributions2 helpful votes
Overall room was ok, but the devil is in the details. They hide behind covid to offer a subpar service. Had to wait in line to checkin for 30+ minutes, they dont offer breakfast as part of the price and you have to call in advance to book it or they wont deliver it to you in the morning so you will have to find another option nearby. Disapppointing for a hotel with such a great location.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas V, Commercialisation at Hotel Chateau Laurier Quebec
Responded 1 week ago
Hello, We apologize for not delivering and exceeding your expectation for this past stay. We strive to offer a premium stay to all our guests, and clearly, we did not manage to reach that expectation with your experience. We hope you will give us another chance to demonstrate the premium quality of services our team offers daily.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Filcan101 wrote a review Nov 2021
Toronto, Canada55 contributions38 helpful votes
Booked over Thanksgiving weekend and Quebec was packed with tourists. This hotel is located right by the Museum Citadelle and walking distance to lots of restaurants and other sites. Room was a good size for a family of 4, bathroom had the necessary toiletries of shampoo, conditioner and shower gel, hand soap and hair dryer. St. Hubert was on site, no breakfast ordered. Valet service was quick and friendly, so was front desk and fast check in.
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Date of stay: October 2021
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 29 Nov 2021
Bonjour, Thank you for sharing your experience at the hotel with the Tripadvisor community. We hope you will come back. Jcaron
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
211Jeremy wrote a review Nov 2021
Vancouver Island, Canada24 contributions10 helpful votes
We Stayed At the Laurier 2 Nites In Early Nov We had been travelling around Ontario And Qubec So we needed A nice Quiet rest We we Recived At the Laurier Service was Excellent The Room was the same We never Did eat there So no review on That Perfectly located Downtown Can't wait for Another Fairmont Experience
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 29 Nov 2021
Bonjour, Thank you for taking the time to provide the travelers with your feedback. We hope you will visit us again. Jcaron
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paris12 wrote a review Oct 2021
Houston, Texas178 contributions63 helpful votes
$190 a night (without tax and without parking) will get you a clean, small, no-frills rooms in a fine location. Expect little to no service due to COVID. Breakfast is provided in a plastic box and consists of pastries, a yogurt, a hard boiled egg, a fruit and an orange juice. AC unit was extremely loud and kept waking me up the first night. I'm sure this place has seen brighter days pre-COVID but I'll try something different next time.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded 7 Oct 2021
Bonjour, We understand that this guest will not be coming to our facilities based on his post-covid experience. We are sorry that our accommodations or service did not meet the expectations. We follow local health organisation recommandation and adjust our services regularly. We take great pride in our hotel and services, we may not have a 100% score but it remains our objective.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$192 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau laurier hotel, chateau laurier quebec city
FORMERLY KNOWN AS
Hotel Chateau Laurier
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
271
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Frequently Asked Questions about Hotel Chateau Laurier Quebec
Which popular attractions are close to Hotel Chateau Laurier Quebec?
Nearby attractions include Parliament Building (Hotel du Parlement) (0.3 km), Plains of Abraham (0.2 km), and Fontaine de Tourny (0.4 km).
What are some of the property amenities at Hotel Chateau Laurier Quebec?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Chateau Laurier Quebec?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Chateau Laurier Quebec?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Chateau Laurier Quebec?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Chateau Laurier Quebec?
Conveniently located restaurants include Ophelia, La Galette Libanaise, and Ciel Bistro-Bar.
Are there opportunities to exercise at Hotel Chateau Laurier Quebec?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hotel Chateau Laurier Quebec located near the city centre?
Yes, it is 0.8 km away from the centre of Quebec City.
Are any cleaning services offered at Hotel Chateau Laurier Quebec?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Chateau Laurier Quebec offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Chateau Laurier Quebec?
The staff speaks multiple languages, including English and French.