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44 Cote du Palais, Quebec City, Quebec G1R 4H8 Canada
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Traveller (503)
Room & Suite (537)
Dining (65)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#27 of 104 hotels in Quebec City
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of the historic, culturally vibrant and gastronomic activity of Old Quebec, Hotel Manoir Victoria extends a warm and friendly welcome in an inviting decor that was recently renovated and upgraded. With its unique European style, the 4-star hotel offers 156 rooms and suites, some of which are high-luxury units with ambiance fireplace and whirlpool bath, eight meeting and function rooms that can accommodate up to 175 people, two restaurants including the inspired cuisine of "CHEZ BOULAY - BISTROBOREAL", free wireless high-speed Internet access, an indoor pool, a sauna, a fitness centre, an Internet lounge and indoor parking with valet service.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Spanish, German
1830Reviews49Q+A100Room tips
Traveller rating
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haroon s wrote a review Jun 2022
London, United Kingdom197 contributions109 helpful votes
The hotel is situated on top of a hill. We travelled on the VIA rail from Montreal and did not know that Quebec was so hilly. The hotel is about 600 meters from the station. However, the climb up the hill with suitcases is not recommended. The taxi fare from the hotel was $7 CA. Worth it. The reception is situated after negotiating a further two sets of stairs, there is no lift. The rooms are excellent, very clean and the beds are comfortable.There is no maid service at the moment, however, you can request towels extra and they will be brought up. The swimming pool is very small, there is a small sauna. The hotel is centrally located and great access to the restaurants and shops. The staff were polite and helpful. The showers mechanism is fiddly to get the right temperature, but adequate. There is a fridge, coffee machine and a safe in the room. The hotel supplies plenty of towels. On the whole I would recommend this hotel and stay again.
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Date of stay: June 2022
Value
Service
Room Tip: Ask for a room with two beds
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1 Helpful vote
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rogerlambert2016 wrote a review May 2022
Las Vegas, Nevada8 contributions33 helpful votes
The hotel itself is fine. The room was OK. Our major issue was with the valet parking, and trying to depart the hotel. When we checked out we advised the front desk that we would like our car from valet parking. The person at the front desk assured us our car would be available soon. After 45 minutes of waiting for our car and watching the valet go back-and-forth numerous times ignoring us. We finally stopped the valet and asked him where our car was. The valet had no idea he was supposed to get our car. We then inquired at the front desk what happened, and the front desk manager shrugged his shoulders and said “sometimes mistakes are made, it is to be expected”. That was it, no apology, no nothing. The apathy from the front desk personnel was palpable. Unbelievable behavior from staff at a hotel that considers itself to be of such a high standard.
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Date of stay: May 2022Trip type: Travelled as a couple
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willow20 wrote a review May 2022
Manchester, United Kingdom138 contributions48 helpful votes
Arrived in Quebec City by train and it was only a 7 minute walk but... you need to be fit to push luggage up the large hill. Got to the hotel hot and bothered only to find a flight of steps up to reception , they badly need a lift. That said everything else was excellent,the lovely man on reception, the room where we were lucky enough to get a small balcony, so nice to lie on the bed and listen to the music in the bars . It didn t go on late so didn t disturb us but in any case you could just shut the door and if deadened any street noise. The swimming pool was good, not very deep but well maintained with a life guard on duty.
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Date of stay: May 2022
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elyssa wrote a review Apr 2022
canada50 contributions89 helpful votes
Booked a superior room for the week-end based on images and size indicated on the hotel website. Upon check-in, we were dispapointed to find that our room was not as advertized and spoke to Nicolas at the front desk about it. To our surprise, he told us that with such a small difference in price between a standard room and a superior room, we shouldn’t expect very much more than we have. He offered to relocate us to another identical room or have us pay for a bigger one. We just wanted what we thought we had paid for and our disapointment was completely ignored. His irritation and expeditive attitude made me feel as though his polite and profesional demeanor was reserved for higher paying clients. We told him to forget, but felt totally unappreciated as clients. Later on, another front desk worker named Bernard asked us if all was good. We decided to mention what happened. Within a minute, he had us set up in another larger room and made sure we were completely satisfied. His concern, great smile and friendly attitude made us want to come back to this hotel. This was not the case after our interacion with Nicolas. Front desk workers don’t always realize that their attitude can make the difference between a client retuning to the hotel or never coming back. Bernard, you were the best, such good service is definately mentioned and remembered. Perhaps you can show Nicolas a few pointers.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: For great front desk service see Bernard
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Andrew B wrote a review Apr 2022
1 contribution
Nice looking hotel. Comfortable hotel room. Great location in Old Quebec, meaning we could walk to many areas including Chateau Frontenac, and quartier Petit Champlain. Manoir Victoria staff was friendly and food at le Boulay restaurant was great.
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Date of stay: April 2022Trip type: Travelled as a couple
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Neil D wrote a review Mar 2022
136 contributions97 helpful votes
Comfortable, convenient hotel in Old Quebec City. A short walk to all the interesting places in this beautiful area. Reception and Bell staff friendly and welcoming. Don't expect a quaint, Quebecois atmosphere here. Hotel has a modern look inside. Had a spacious Grand Luxe room with two queens and a nice bathroom. Room had a fridge and iron, but no microwave. Beds were comfortable. Windows didn't open. Overlooked pretty Rue Saint-Jean, which can be a little busy and noisy at times. Other rooms have limited views, but are probably quieter. The hallways are long and dark, partly because of the layout of the building. When you enter the hotel, there is a big staircase to climb, but Bell staff will be happy to help you. There is a small pool and a gym in the basement, but the pool was only open on weekends because of Covid. Old Quebec is truly beautiful, but be aware that when I was there in March, there was still a lot of snow and ice everywhere, and that makes walking on the hilly streets difficult at times. Bring your snow boots (with good treads)! I got a great price on the hotel website for a four-night stay. I recommend this hotel. Had a good dinner across from the hotel at Les Freres de la Cote.
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Date of stay: March 2022
Location
Cleanliness
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Room Tip: Rooms overlooking Rue Saint-Jean have a nice view but may be noisy at night.
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spawithlisab wrote a review Jan 2022
Fort Worth, Texas288 contributions121 helpful votes
We enjoyed our stay here. It was in the perfect location to the area we were visiting. The staff was great and everything was super clean and tidy. There is no entry elevator so be prepared to tote your luggage up stairs to the lobby.
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Date of stay: December 2021
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GigiPM wrote a review Dec 2021
atlanta54 contributions36 helpful votes
Only good things to say about this hotel. The staff is attentive and personable, the rooms are clean and spacious and the restaurant adjacent to the hotel is probably the best in town. We had a room with 2 double beds and it was perfect for our 2 kids and us a couple
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Date of stay: December 2021Trip type: Travelled with family
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bostonshovel wrote a review Dec 2021
North Reading, Massachusetts275 contributions101 helpful votes
We visited here after leaving another hotel which we were not pleased with. This was a great find. So close to downtown and we were able to walk to the Marché de Noël allemand de Québec easily. Lots of great little shops and, Cafe and restaurants within walking distance. We had a double queen room that was large and comfortable. The heated indoor pool was nice as well. There is a quaint Cafe attached to the Hotel but we missed it. Looked like it carried some cheese, breads, etc.
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Date of stay: November 2021
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Location
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teetaf wrote a review Oct 2021
Tacoma, Washington7 contributions7 helpful votes
Amazing property in the heart of where you want to be. Everything was within walking distance; close to many shops and restaurants. The hotel itself is clean, it feels new and fresh; if feels high end from the linens to the rooms, even the check in desk. The staff are so friendly and helpful with anything you need, they genuinely what to help you rather than it feeling like an obligation as part of their job. We paid for parking at the hotel which was nice because parking around there seems complicated (definitely worth the $30 a night) and the service to get the car was quick. The are stairs to get into the hotel and the front desk (a lot of steep steps) and they had asked us if we wanted help with our bags when we first arrived which was nice and to help bring them down to the car when we left (again very quick service and polite). The pool was great too, easy to book ahead and no one to compete with. The room was large and comfortable, lots of extra space. Would definitely stay again, it was a great experience!
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$154 - US$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
manoir victoria hotel quebec city
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
156
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Frequently Asked Questions about Hotel Manoir Victoria
Which popular attractions are close to Hotel Manoir Victoria?
Nearby attractions include Terrasse Dufferin (0.2 km), Upper Town (Haute-Ville) (0.4 km), and Three Crow Glass Studio (0.2 km).
What are some of the property amenities at Hotel Manoir Victoria?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Manoir Victoria?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Manoir Victoria?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Manoir Victoria?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Manoir Victoria?
Conveniently located restaurants include Chez Rioux & Pettigrew, La Pizzaio, and Beclub Bistro Bar.
Are there opportunities to exercise at Hotel Manoir Victoria?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Manoir Victoria located near the city centre?
Yes, it is 0.2 km away from the centre of Quebec City.
Does Hotel Manoir Victoria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Manoir Victoria?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Manoir Victoria?
Many travellers enjoy visiting Morrin Centre (0.2 km), Fortifications of Quebec National Historic Site (0.2 km), and Plains of Abraham (0.8 km).