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Holiday Inn Express Quebec Sainte-Foy, an IHG hotel

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3145 Avenues Des Hotels, Quebec City, Quebec G1W 3Z7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (176)
Room & Suite (125)
Dining (26)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 106 hotels in Quebec City
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Car park
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Iron
Microwave
Refrigerator
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
809Reviews19Q+A93Room tips
Traveller rating
  • 411
  • 296
  • 69
  • 20
  • 13
Time of year
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Popular mentions
Sam B wrote a review Sep 2021
Montreal, Canada1 contribution
This is OK holiday. Have seen way better maintained Holiday-Inn Express. The holiday cleanness was OK heavily dusty, however the equipment including supplies are really sub-par. The towels are dollarama class, AC was hardly functioning. The only good feature is the bedding.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Sray away, way better options nearby
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Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Responded 19 Sep 2021
Thank you for taking the time to share with us your comments on your recent stay in our establishment. At any moment during your stay you could have contacted the front desk to mention the problems you are now mentioning. Our employees would have made themselves a pleasure to assist you in any way possible, ensuring the comfort and satisfaction of our guests being our top priority. Posting about your experience about online without informing us beforehand doesn't give us any chance to right the wrongs. François Lamarre Supervisor
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mai i wrote a review Aug 2021
1 contribution
Spacious room & very clean ( one bedroom suite) . Front staff was friendly. Not much of a view. Hotel had a nice spa outdoors but didn't take advantage as we were in a heatwave. Wait for breakfast was long however food was great.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Responded 26 Aug 2021
Thank you for taking the time to share with us your comments on your recent stay in our establishment. We hope that your time here was at the height of your expectations, and we are happy to read that you appreciated the cleanliness of our installations as well as the friendliness of our installations. We hope to see you again the next time you visit Quebec City! François Lamarre Supervisor
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Dave A wrote a review May 2021
1 contribution
Because of my job I spend a lot of nights in hotels around Canada, and the experience with this hotel was the best experience in years, the room was exceptionnel clean and modern, the bed was huge and so confortable, the lights and the details everything was perfect, but beyond all of that the most incredibe experience was in the reception, the girl give to me and my team an awesome service an awesome attention, she even had us breakfast for the next day because we left very early, with the room service she give us too an awesome and a profesional service, and she also speak spanish, The only thing that I would have liked but I could not, was to stay more days, This hotel deserve this 5 stars but the girl in the reception deserve 6!, Fully recomended!
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Date of stay: May 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Holiday Inn Express, Services aux clients/réception at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Responded 6 May 2021
Dear Xdave_2592, Thank you very much for this 5/5 and for taking the time to give us a review. I am really pleased that you enjoyed your stay and will share your kind words with my colleagues. We look forward to seeing you during your next visit in Québec. Sincerely, Lauriane
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Wendy Gallant wrote a review Nov 2019
Fredericton, Canada13 contributions10 helpful votes
Always our favourite place to stay when visiting Quebec. Staff was very accommodating when we had to cancel our 2nd nights stay due to a pending snowstorm. Very impressed with the newly renovated rooms and decor 🙂 We will definitely be back in the near future.
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
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Response from hiexqc, Front Office Manager at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Responded 10 Dec 2019
Dear WendyGallant, Thank you very much for this 5/5 and for taking the time to give us a review. I am really pleased that you enjoyed your stay and will share your kind words with my colleagues. We look forward to seeing you during your next visit in Québec. Sincerely, Aména
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BMegaly wrote a review Oct 2019
Bartlesville, Oklahoma3 contributions3 helpful votes
As an IHG member I always select to go to holiday in hotels ... this time it was the worst trip i ever had and will never go to this hotel location again. The hotel is perfect as it looks very new but it lack safety at least in the shower Which is very slippery. I fell in the shower on my back and was taken by the ambulance to the hospital since the shower is very slippery. When I asked the hotel staff why there is no matt, he said yes we have matt under the sink behind the towels. When I said is this is normal to do that, he said not everybody needs it, so we keep it if someone asked. Instead there is a towel you can put on the floor. Which we just running the shampoo it is like a skating rink. Anyway, I was taken to hospital for two days and with the negligence and disrespect from the hotel, they kept calling the hospital while I am in the ER to know what they should do with my belongings. How rude this is! I told them I will extend my stay and pay for it since I am not allowed to take a plane home. So now I have a back fracture and going through an operation. Beside all the this some of the staff are rude and specially the breakfast lady who pushed the guests to fill the plates with overcooked / burnt ham or watery scrambled eggs. I am going again to Quebec but this time never to this peace of unprofessional, negligent and unsafe hotel..
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Date of stay: September 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from hiexqc, General Manager at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Responded 30 Oct 2019
Dear BMegaly, After discussing this situation several times before having the exact same review on Trip Advisor, we have to set this record straight in this particular situation. Accidents may happen anywhere and at anytime. As mentioned in previous conversations, we have essential safety measures like a bath mat and a grab bar in each and every bathroom of each and every room. It is up to the guest to use it or not. Unfortunately, an accident occurred but we did everything we could do to help. In this particular situation, it is normal to call the hospital and follow-up on your health. We understand your frustration and the pain you went through. Sincerely, The Management
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PRICE RANGE
US$109 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express quebec city (sainte-foy) hotel quebec city, quebec city holiday inn
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
106
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Frequently Asked Questions about Holiday Inn Express Quebec Sainte-Foy, an IHG hotel
Which popular attractions are close to Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Nearby attractions include Aquarium du Quebec (1.0 km), Adventure City Games (0.6 km), and Eliviascape - Escape games Quebec (1.1 km).
What are some of the property amenities at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Conveniently located restaurants include Restaurant Le Galopin, Paris Grill, and La Bete Bar Steakhouse.
Are there opportunities to exercise at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Quebec Sainte-Foy, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Express Quebec Sainte-Foy, an IHG hotel?
Many travellers enjoy visiting Martello Towers (7.6 km), Maison Henry-Stuart (7.2 km), and Gilmour Hill and Trail (5.9 km).