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AC Hotel by Marriott Montreal Downtown

Traveller (128)
Room & Suite (26)
Dining (12)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
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HOTEL CLASS

Location

Full view
159Reviews
164Photos
11Q+A
19Room tips
Traveller rating
  • 86
  • 37
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  • 10
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Popular mentions
My family and I stayed at this hotel for a night. The room was big and bright. It was very clean, and there no was carpet on the floors which is so much better.The pool as great with a nice hot tub and sauna which was opened until 11pm. We will definitely stay there again.
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Decided to stay here for this trip to Montreal. It was February ('19) so the weather was pretty cold. I was here for 2 nights on this trip. The room is modern and clean. To my surprise the room is like a studio appartment. The bathroom and shower are hidden behind door along
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We are currently staying at this hotel. At check-in we were given a room close to the elevators and it was far too loud to sleep with lots of beeping and conversations through the night. Tired today. When I spoke to the front desk they were helpful in moving us to a new room
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Response from ACMarriottMontreal, Guest Relations Manager at AC Hotel by Marriott Montreal Downtown
Responded 5 days ago
Dear Mike, Thank you for staying at the AC Marriott Montreal. Our wish is that all our guests experience a peaceful environment during their stay with us. Due to the nature of hotels, there will always be rooms that are located closely to elevators and during your past visit, we were in full capacity. If sensitivity to noise is something that affects you, it would be worth mentioning this prior to check in, in order to eliminate the chance of you experiencing a sleepless night. I believe our response of changing you to a different room once notified of this issue, one that was larger and more spacious than you originally reserved, was a fair solution to the issue you reported. I would also mention for your future travels that the majority of hotels have staff available 24 hours a day. If an issue comes up that prevents you from having a comfortable night sleep, it would be best to alert the front desk and ask for assistance with any issue as it’s happening. Once we know there is a problem, we can work on a solution, and provide options for its remedy. Sincerely, Suzy Lou.
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Brought my daughter and her friend for a long weekend, we enjoyed everything about the hotel! Every single person at the front desk went above and beyond in terms of service. Everything from suggestions for transportation (saved us a bundle with their suggestions!), to
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Response from ACMarriottMontreal, Guest Relations Manager at AC Hotel by Marriott Montreal Downtown
Responded 3 days ago
Thank you for staying at the AC Marriott Montreal Downtown and sharing your experience with us! We are pleased to hear our associates provided you with exceptional service and made your stay memorable for your family and friends. Providing the highest level of hospitality is our number one priority and we are happy we exceeded your expectations. Located a few steps away from the main attractions of the city such as the museum of Contemporary of Arts, Chinatown,the shopping district and the old port; we are the ideal location for a vacation or a weekend getaway with your family and friends. Our beautiful pool, our Jacuzzi and our 24h accessible gym located on our 12th floor, are some of the highlights of our property. Once again, thank you for taking the time to write this review and we look forward to becoming your hotel of choice whenever you visit our beautiful city again. Warmest wishes to you and your family, Suzie Lou
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When you first walk in it has such a amazing smell! I loved it. No really it has a unique smell. Weird but true. This hotel had a masculine feel and nicely decorated. We had a King bed room. The room was clean but very unique. I did not know it didn't have a bath "ROOM". It had
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Response from ACMarriottMontreal, Guest Relations Manager at AC Hotel by Marriott Montreal Downtown
Responded 3 days ago
Thank you for choosing to stay at the AC Marriott Montreal Downtown and providing your honest feedback. AC Hotels by Marriott are minimalist by concept and focus on the little things. Alluring but purposeful, every detail is considered to provide just beautiful essentials. You had the chance to experience our AC Signature King room where the space has been open to let the light enter, creating experiences inspired by entrepreneurs, innovators and the modern travelers. Our rooms offer Nespresso coffeemakers, a smart TV, a mini fridge, a safe, hardwood floors and large windows. Our Spanish inspired breakfast buffet is a "must do" at our property: we serve sweet and savory Spanish egg tarts, freshly sliced Iberico ham, freshly baked croissants, cheese, cold cuts and so much more... Located in the heart of downtown we cater to business and leisure travelers alike. We are only a few steps away from the Palais des Congrets, Place des Arts, shopping and business districts as well as the old port and Chinatown. We look forward to accommodating your travel needs whenever you visit Montreal again. Kindest regards, Suzie Lou.
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123456
Do you have email address to speak with the concierge ?
I would call them 514 877 9999 directly. Good luck !
1 vote
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Any issues with bed bugs?
No bed bugs
1 vote
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Any issues with bed bugs?
None, very clean rooms
1 vote
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Its a close walk but We Did Uber because it was sprinkling and it would be faster
0 votes
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hello! Is there free parking with this hotel?
Unfortunately there is not free parking. I believe it was around 25-30 a day.
0 votes
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123
"higher floors will allow for a nicer view"
"Our room was facing old Montreal, view is beautiful"
"Request a room on the Old Town side, and away from the air vents that are close to the lifts. Those are quite noisy at night."
"Make sure you are not put in an accessible room.... no lock on the bathroom door and it swings back and forth"
"Check your room before committing to staying there. Avoid the car park and have as little as possible to do with the check-in staff"
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PRICE RANGE
US$126 - US$284 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecMontrealQuartier InternationalThe Underground CityVille-Marie
NUMBER OF ROOMS
169
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