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Holiday Inn Laval - Montreal, an IHG hotel

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2900 boul le Carrefour, Laval, Quebec H7T 2K9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (48)
Room & Suite (31)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Laval - Montreal, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 18 hotels in Laval
Location
Cleanliness
Service
Value
Whether you're traveling to Laval on business or pleasure, Holiday Inn Laval Montreal is the hotel for you; Fully renovated, free WiFi, free parking, La Cage aux Sports restaurant/bar, within walking distance to shopping & restaurants, proximity to major highways and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Vending machine
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Iron
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French
255Reviews3Q+A26Room tips
Traveller rating
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dleman wrote a review Jul 2020
Montreal, Canada3 contributions2 helpful votes
Despite a rocky start to my stay, the way that front desk manager Lidia Gonzalez approached my concerns and resolved them, I would definitely recommend this hotel in the future. The hotel is well located, comfortable and clean.
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Date of stay: June 2020Trip type: Travelled as a couple
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Wille D wrote a review Feb 2020
33 contributions50 helpful votes
My Son recently has surgery in Laval Quebec and the closest hotel near the medical facility was the Holiday Inn in Laval Quebec. Staff was very friendly and professional they treated us with great compassion and dignity while we stayed there.
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Date of stay: February 2020
2 Helpful votes
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Response from GMHILAVAL, Manager at Holiday Inn Laval - Montreal, an IHG hotel
Responded 21 Feb 2020
Good day, On behalf of the Holiday Inn Laval, we would like to thank you for taking the time to comment on your last stay with us. We are delighted to hear that you had a pleasant stay at our property, and we would also like to thank you for your comments regarding our staff. I hope that we will have the pleasure of having you back on your next stay in Laval. Thank you again for taking the time to complete the survey. Kind regards, Jessica Leboeuf Front Desk Supervisor Holiday Inn Laval
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Renée wrote a review Sep 2019
4 contributions1 helpful vote
The staff is very friendly and the rooms are clean. However, the carpet in the hallway has some "bumps" in it (I almost tripped because of it) and the mattress was way too soft. We did sleep properly. Also, some small store would be useful instead of the vending machines. I feel that this hotel is clean but does need to be renovated a bit as it looks tired. The A/C unit is also noisy.
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Date of stay: September 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from GMHILAVAL, Front Office Manager at Holiday Inn Laval - Montreal, an IHG hotel
Responded 15 Sep 2019
Hello Tyra56, On behalf of the Holiday Inn Laval, i would like to thank you for taking the time to review our property on your last stay with us. We would like to thank you for your kind comments about our staff, we truly appreciate. Rest assured, that we will transferred your comments to head department of the hotel about your suggestions. Indeed, our hotel has not the most modern looking but we do are expecting some major renovations at the end of 2020. We thank you for your comments and suggestions since they will help us to improve continually in the near future. Thank you again for sharing your feedback! Kind regards, Lidia Gonzalez Front Office Manager
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SeeTheWolrd83 wrote a review Jun 2019
Ottawa, Canada147 contributions83 helpful votes
This property is dated and the cleanliness is lacking. I was not impressed with the service either. The bathroom floor was full of hair when we arrived and the room smelled musty. The fridge was also dirty and they had to come back to clean both. There was no offer to discount our room or upgrade, simply to clean it and add points to our account which are a headache to use anyway.
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Date of stay: June 2019Trip type: Travelled with family
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Response from GMHILAVAL, Guest Relations Manager at Holiday Inn Laval - Montreal, an IHG hotel
Responded 4 Jun 2019
Good day SeeTheWorld83, First of all I would like to thank you for taking the time to review our property. On behalf of the Holiday Inn Laval, i would to sincerely apologize for the inconveniences occurred on your last stay with. Rest assured that we will transferred your comments to the head department of the Housekeeping to make sure that situations like these don't happen again. Moreover, if we were not able to offer you an upgrade at that moment it's probably because we were sold out, otherwise it would be a pleasure to offer you an upgrade. I'm sorry if that option was not offered to you.Rest assured that with your IHG points, you are able to use them for reward nights or even to buy item on the IHG catalog. We highly suggest to go take a look so you can redeem your IHG points. Again, we are sincerely sorry that we didn't reach your expectations and rest assured that we will work on those issues and improve our-self. Thank you again for sharing your feedback. Regards, Lidia G. Front Desk Supervisor
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MariePixie wrote a review May 2019
Regina, Canada24 contributions8 helpful votes
I think the owner of this hotel might want to investigate why so many car gets stolen out of his parking lot. If a police officer says word for word that a lot of cars get stolen there I'd probably put some measures in place to protect my guests vehicles. First of the cameras are only on the hotel none are around the parking lot. There could be a gate for after the bar close that let in guests only. If I owned this hotel I'd probably also investigate why my hotel more than others like is there something going on here? Not safe at all to even walk through the lot at night alone. There is most times nobody at front desks. We and nobody I know will be using this hotel again.
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Date of stay: December 2018Trip type: Travelled on business
1 Helpful vote
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Response from michaelmathieu11, Front Office Manager at Holiday Inn Laval - Montreal, an IHG hotel
Responded 30 May 2019
Good day MariePixie, First of all I would like to thank you for taking the time to review our property, I was sad to read that something happened to your vehicle while your most recent stay in Laval. Rest assured, we have worked in close colaboration with the authorities when these *isolated* sitautions have occured. Saying that car theft at our property has never happened would be a lie but the hotel strongly disagrees with the statement that ''a lot of cars get stolen there''. This is simply false. Although we appreciate your suggestion, we are located right by the highway (a public road) making it impossible to install a gate after the bar closes. Furthermore, I would like to sincerely apologise to you if you felt unsafe walking through our parking. Rest assured there is no need to feel this way as our parking is equiped with CCTV camera and our front desk team is available for you 24h/7, if need be. May I add that no incident has been reported to us in many many years. Once more I would like to thank you for letting us know your concerns and wish you a great day! Sincerely, Michael M.
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PRICE RANGE
US$109 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn laval montreal hotel laval, radisson laval, laval radisson
LOCATION
CanadaQuebecLaval
NUMBER OF ROOMS
176
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Frequently Asked Questions about Holiday Inn Laval - Montreal, an IHG hotel
Which popular attractions are close to Holiday Inn Laval - Montreal, an IHG hotel?
Nearby attractions include Carrefour Laval (0.3 km), Cosmodome (0.3 km), and Orly Bijouterie (0.3 km).
What are some of the property amenities at Holiday Inn Laval - Montreal, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Laval - Montreal, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Laval - Montreal, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Laval - Montreal, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Laval - Montreal, an IHG hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Laval, Torii Sushi, and Bâton Rouge Steakhouse & Bar.
Are there opportunities to exercise at Holiday Inn Laval - Montreal, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Laval - Montreal, an IHG hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Holiday Inn Laval - Montreal, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Laval - Montreal, an IHG hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Laval - Montreal, an IHG hotel?
Many travellers enjoy visiting Moulin Legare (11.6 km), Chateau Dufresne (Dufresne House) (15.0 km), and Dorchester Square (15.4 km).