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Sheraton Centre Toronto Hotel

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123 Queen Street West, Toronto, Ontario M5H 2M9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1140)
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Panoramas (36)
Videos (1)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 08/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Centre Toronto Hotel
Updated 08/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 140 hotels in Toronto
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Feel empowered by our smart and compelling location in Ontario's capital. Sheraton Centre Toronto Hotel is a downtown hotel within walking distance of parks, corporate offices, clubs and world-class steakhouses. Take the Osgoode subway to CN Tower, our 350-meter landmark with a revolving restaurant in the clouds. Visit City Hall and Nathan Phillips Square with an effortless stroll across Queen Street. Our hotel boasts the largest indoor/outdoor pool in the city and the largest event space in the country, clocking in at more than 130,000 square feet. Join us for healthy breakfast spreads at BnB and cap a long day downtown at Shopsy's, our century-old eatery with tender ribs. Delicious options are available in your hotel room thanks to our in-room dining service. Relax with Sheraton Signature Sleep Experience and appreciate intuitive accommodations such as safes, coffee makers and lighted makeup mirrors. Select suites offer direct access to free full breakfasts at Club Lounge. Get the best in Toronto.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Paid public parking nearby
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Vending machine
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Chinese
Hotel links
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2421Reviews101Q+A100Room tips
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Popular mentions
Peter A wrote a review Aug 2021
1 contribution1 helpful vote
I always stay at Sheraton Downtown Toronto (because of the location, service and pool). I made a reservation on the Marriott website in May 2021 for the September long weekend and got a reservation #. Called yesterday to modify the dates and found out the hotel is under construction and not open this September. Marriott central reservations kept me on the phone for 45 minutes and eventually had me call the hotel directly to figure out why they couldn’t change the reservation. The hotel front desk informed me that the hotel is closed for construction and I should call central reservations to resolve the issue. They didn’t seem worried that this occurred. If I had not changed the date of my trip my wife, daughter and I would have arrived late at night in Toronto on a long weekend with no reservation. If you book with Marriott I would call the hotel directly to confirm they are open. Needless to say we are staying at another hotel chain in Toronto, The Royal York. And I did call to confirm that they were open and had to explain why I would have to call.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Would always call ahead to the Sheraton Toronto Centre to make sure they are open.
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1 Helpful vote
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Rosie3443 wrote a review Apr 2021
Texas City, Texas34 contributions21 helpful votes
+1
My husband and I just spent our wedding night there and we arrived around 11pm and the lady at the check in was so sweet. We asked for a late check out and she said she could absolutely do it and not even charged us for it. The room was huge and had the most incredible view of the city’s skyline. I can’t wait to go back and I’ll recommend it to everyone!
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Date of stay: January 2021
3 Helpful votes
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Arthur Arruda wrote a review Jan 2021
Sao Paulo, SP33 contributions82 helpful votes
I had the opportunity to stay for 2 nights in March 2020 just before the lockdown was implemented in Toronto. I had a great stay and comprehensive support from hotel staff due to delayed baggage from the flight into Canada. Usual superior services and awesome breakfast not included in room rate but worth the extra pay.
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Date of stay: March 2020
Location
Service
Sleep Quality
3 Helpful votes
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Oli wrote a review Dec 2020
Abu Dhabi, United Arab Emirates3 contributions4 helpful votes
Very responsive and polite staff. Got a big room with a comfortable king-size bed. Location is perfect. Highly recommends his hotel if you are looking for a place to stay for your business or holiday trip.
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
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Tom D wrote a review Nov 2020
6 contributions1 helpful vote
+1
We booked the Dine & Stay package at the Sheraton Centre Toronto. It was a very memorable and unique experience. Because of COVID-19, Toronto restaurants are closed and even places with indoor dining are not able to to provide private rooms. The Suite Dining at the Sheraton Centre was perfect for a safe dinner experience. We had a suite with two connected rooms, one with a dining table and the other with the bed. The meal was delicious from the appetizer and main course to the coffee and dessert after dinner. I especially enjoyed the salmon crusted with pumpkinseed. The highlight of the night is that we were able to watch Chef Andre through livestream on our TV in the suite, while he prepares the dishes and talk to him personally. The hotel is very clean and the room is also very nice. Outside the window is a view of the city of Toronto, which you can enjoy throughout dinner. The staff were very friendly and professional throughout our entire stay. Special thank you to the hotel manager, Shane and the Suite Dining manager, Abhijeet for the wonderful experience. We had a great stay. Would definitely recommend!
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$162 - US$325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheridan hotel toronto, toronto sheraton, sheraton toronto downtown, sheraton hotel downtown toronto
LOCATION
CanadaOntarioTorontoDowntown / Downtown West / Bay Street Corridor / Entertainment District / Financial District / Old Toronto
NUMBER OF ROOMS
1372
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Frequently Asked Questions about Sheraton Centre Toronto Hotel
Which popular attractions are close to Sheraton Centre Toronto Hotel?
Nearby attractions include The Elgin & Winter Garden Theatre Centre (0.4 km), Four Seasons Centre for the Performing Arts (0.2 km), and The Toronto Magic Company (0.2 km).
What are some of the property amenities at Sheraton Centre Toronto Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Centre Toronto Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton Centre Toronto Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Centre Toronto Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Sheraton Centre Toronto Hotel?
Conveniently located restaurants include Richmond Station, Michael's on Simcoe, and Canoe Restaurant & Bar.
Are there opportunities to exercise at Sheraton Centre Toronto Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sheraton Centre Toronto Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Toronto.
Are pets allowed at Sheraton Centre Toronto Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Centre Toronto Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Centre Toronto Hotel?
The staff speaks multiple languages, including English, French, and Chinese.