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Traveller (173)
360
Panoramas (5)
Traveller (173)
360
Panoramas (5)
Dining (45)
Overview
209 Queen Street Box 642, Niagara-on-the-Lake, Ontario L0S 1J0 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Reviews (449)
Filter reviews
444 results
Traveller rating
290
78
40
19
17
Traveller type
Time of year
LanguageEnglish
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290
78
40
19
17
Show reviews that mention
All reviews hob nob safari room library room daisy room sunflower room private veranda my husband and i fresh coat of paint charming hotel main floor queen street golf club first floor glass of wine large bathroom both mornings wonderful weekend
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1 - 5 of 444 reviews
Reviewed yesterday

We booked a Harvest package in November which included breakfast the following morning plus coupons to tastings at two wineries. This was an excellent off-season value, especially considering that it included a marvelous breakfast. The breakfast menu offered about 6-8 choices ($14-$16) including eggs, omelet,...More

Thank Karen L
Reviewed 1 week ago via mobile

From the moment we entered until the moment we left the staff were amazing and attentive and just pure friendly. We stayed in the safari room (lots of bad reviews about it). We loved it. Yes there are lots of stairs ( so if you...More

Thank sharkkky
Reviewed 1 week ago via mobile

We are repeat customers at the Charles Inn and the Hob Nob. The service is excellent, the rooms are wonderful, and the food is creative,delicious, beautiful and exceptional. The wine list at the Hob Nob has allowed us to sample the best of the region....More

Thank eh123452014
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 1 week ago

Thank you "eh123452014" for your wonderful review and continued support! We are very proud of our incredibly talented team behind the scenes of HobNob and our wine list creators. I look forward to welcoming you back in the near future. Sincerely, Jennifer Dickson Guest Services...More

Reviewed 2 weeks ago

Our son and daughter-in-law chose the Charles Hotel for their wedding reception. The hotel was a beautiful setting for this memorable event. All of the hotel staff gave us outstanding service. We especially want to recognize the assistance of Ashley Baird for making this event...More

Thank Guide528393
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 1 week ago

Congratulations on your son's recent wedding! The Charles is the perfect location for romantic intimate wedding with the beautiful back yard overlooking the golf course and stunning gardens to the amazing restaurant. We wish your son and daughter-in-law a lifetime of happiness and hopefully anniversaries...More

Reviewed 3 October 2018 via mobile

We loved our lunch at the Charles Hotel’s restaurant. It was very high quality food and our server, Annissa was so nice and welcoming. Thank you so much Charles Hotel & Annissa! We would 100% recommend it to anyone who visits Niagara on the lake.

Thank Roam820813
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About
Description
From the moment that you walk through the door, you will know that this 1832 Inn is truly a special place. This luxurious Manor House offers 4-diamond accommodation and dining. Many of the rooms have wood More burning or gas fireplaces; glass enclosed rain-head showers or jet-air tubs and private verandahs to enjoy the view of the golf course, main street or Lake Ontario. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Breakfast Available
Concierge
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
12
Price range
US$148 - US$264 (Based on Average Rates for a Standard Room)
Also Known As
The Charles Hotel Niagara-On-The-Lake
Location
Canada > Ontario > Niagara-on-the-Lake
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
12
Price range
US$148 - US$264 (Based on Average Rates for a Standard Room)
Also Known As
The Charles Hotel Niagara-On-The-Lake
Location
Canada > Ontario > Niagara-on-the-Lake
Photos
Traveller (173)
Room & Suite (166)
Dining (45)
Amenities (7)
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Questions & Answers
Ask a question
jbbjw_11
15 November 2018|
Answer
Response from VancouverElizabeth | Reviewed this property |
I don’t think this property is dog friendly. I have never seen it advertised and after many stays there I have not seen guests with dogs. But, not 100% sure. I would email the property and ask. It’s a fantastic property... More
0
Votes
Darlene S
30 May 2017|
AnswerShow all 4 answers
Response from Jennifer D | Property representative |
Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
0
Votes
j_daise
23 November 2016|
AnswerShow all 5 answers
Response from VancouverElizabeth | Reviewed this property |
Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
1
Vote
Room Tips
"We used to like Room 1 - not sure now. Do not book room 7 - the Safari Room - especially if you are tall or..."
469KellyM
1 Oct 2018
Read review
"Do not stay in Room #10. Very tired. Not worth the money."
CatherineS768
2 Sep 2018
Read review
"Bed size and stairs! be sure you can climb"
dianeo139
5 Aug 2018
Read review
"1Know where your room will be when you book. Book at another place. There are many better accommodations."
133jamier
4 Jun 2018
Read review
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