We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Niagara Falls - Fallsview

Save
Traveller (865)
Room & Suite (396)
Dining (45)
Overview
  • Excellent35%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible9%
Travellers talk about
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Niagara Falls - Fallsview
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Niagara Falls - Fallsview
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,127)
Filter reviews
1,910 results
Traveller rating
657
502
363
207
181
Traveller type
Time of year
LanguageEnglish
More languages
657
502
363
207
181
Show reviews that mention
All reviewsrainbow rollmarilyn monroerainbow room restauranthistoric hotelan older hotelclifton hillrooms are smallrainbow bridgewater parkhershey storehard rock cafetop floorplanet hollywoodrainforest cafeindoor waterparkgreat viewan upgrade
FilterEnglish
Updating list...
1 - 5 of 1,910 reviews
Reviewed yesterday via mobile

Good. Room very well appointed. Very comfy bed. Great view of Falls. Well situated. Handy car park. Didn’t eat so can’t comment. Connected to Sheraton and Falls View resort. Helpful front desk staff. Not so good. Expensive. Lobby and front desk dated and shabby carpet....More

Thank Stevegould9
Hotel's Favourite
Reviewed 11 April 2018

Most people who give this hotel mediocre reviews complain about the small rooms; I wonder what type of room they are paying for as it stands to reason the less expensive the rate, the lower category the room will be. We have just stayed here...More

8  Thank SardoNoomspa
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 13 April 2018

Dear by SardoNoomspa, Thank you so much for being a returning guest and for your 5 star review! You are correct, we are the only fallsview hotel in the city that offers balcony rooms. This limited room type can be specifically reserved and guaranteed at...More

Reviewed yesterday via mobile

My wife, 4 year old son and I booked here for a short family weekend trip to Niagara Falls. We decided to try the Crowne Plaza which looked really nice from the photos on the hotel site and on Trivago but WOW, WAS THIS DEFINITELY...More

Thank SEAMUR88
Reviewed yesterday via mobile

Old and dated! For $300+ a night, PLUS all the miscellaneous fees, it’s ridiculous. What are all the fees for?...certainly not for the up keep of the hotel! This is NOT more than a 3 star hotel and if you get a Standard room, be...More

Thank lgall0
Reviewed 3 days ago

this hotel is beautiful and the bed was wonderful and the room was very very quiet. It was a lovely stay and we will return ... parking was a bit tight though and 35.00 a night .. room was small but okay for 2 people...More

Thank 86valeriep
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 2 days ago

Dear 86valeriep, Thank you for taking the time to leave us a review. We are happy to read that you enjoyed your stay with us, especially our comfortable bedding. We hope to have the pleasure of welcoming you again in the near future. Tanya F...More

View more reviews
About
Description
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to ...More Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Spa
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Casino
,
Spa
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (865)
Room & Suite (396)
Dining (45)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
asain69
29 June 2018|
AnswerShow all 5 answers
Response from W8016BX | Reviewed this property |
Yes they do
1
Vote
Krishna J
19 May 2018|
AnswerShow all 9 answers
Response from Meetoohere | Reviewed this property |
Don’t believe so only bugs
1
Vote
Kenneth C
12 April 2018|
AnswerShow all 8 answers
Response from W8016BX | Reviewed this property |
No they don't offer smoking in the hotel rooms but they offer a smoking area close by just outside one of the front entrances regarding the jetted tubs etc... It all is based on your room type if you have rented the upscaled... More
1
Vote
Room Tips
"If you choose this hotel then get a balcony room. However the balconies do not have privacy. All are..."
Read review
"King size beds have a larger room, queen size bed, the room is small."
Read review
"Get a river side room and definately get the breakfast"
Read review
"We had the king bed with jacuzzi and view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing