Four Points by Sheraton Hamilton - Stoney Creek

Four Points by Sheraton Hamilton - Stoney Creek

49 Goderich Rd QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8 Canada
Traveller (28)
Room & Suite (30)
Steel Town Restaurant and Lounge
Dining (3)

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About

3.5
#14 of 24 hotels in Hamilton
2.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.4 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Currency exchange
24-hour front desk
Parking
Wifi
Newspaper
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Safe
Room types
Non-smoking rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

49 Goderich Rd QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8 Canada
56Reviews5Q+A6Room tips
Traveller rating
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Detailed Reviews
John H wrote a review Aug 2023
13 contributions1 helpful vote
3.0 of 5 bubbles
So this is a difficult review to write. The staff at this hotel is excellent. Wil, the bartender/server was fantastic. I cannot say enough about him. I had to stay an additional night on a sold out day and the staff made that happen. So, for the downsides: when I was there the city was working on the streets to the hotel. It’s pretty obvious that the city of Hamilton has no concept of traffic management. Because of the city, getting to the hotel was a nightmare. Once there, as I said, the staff was great. So the room: they use liquid soaps/shampoos that are attached to the shower wall, unfortunately the ones in my room had fallen off and they didn’t bother to put them back up. Also the curtains in the room don’t close so you get to wake up at sunrise, which may be their strategy for early check out. There were some other issues with the room, but the bottom line is that I will probably not stay here again despite the fantastic staff.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mod fphamilton, Guest Services / Front Office at Four Points by Sheraton Hamilton - Stoney Creek
Responded 2 weeks ago
Dear John H, Thank you for taking the time to let us know about your experience while staying with us. Your experience of stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any concerns you experienced from occurring in the future. Please feel free to share your thoughts if there is something we can do to make your next stay with us a better one...!! Sincerely, Edward Yang Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hrothmir wrote a review Nov 2023
Smyrna, GA200 contributions126 helpful votes
4.0 of 5 bubbles
The area around the hotel is not particularly attractive - it has an industrial/commercial feeling; however, the hotel itself felt safe and reasonably updated. For a reasonably price chain hotel experience in Hamilton, it is a fair option.

One will want a car to get around. We did take public transport into Toronto for a day trip there - to avoid driving our rental car during rush hour. It's a very short walk from the hotel to the nearby Confederation bus station, from which one can pick up a bus to the Burlington Go station - for a train into Toronto.
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Date of stay: October 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mod fphamilton, Guest Services / Front Office at Four Points by Sheraton Hamilton - Stoney Creek
Responded 2 weeks ago
Dear Hrothmir, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to see positive reviews. Your feedback has been shared with our team. We hope to welcome you again soon..!! Sincerely, Edward Yang Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lazytraveller13 wrote a review Apr 2020
Toronto, Canada375 contributions192 helpful votes
4.0 of 5 bubbles
This hotel is a refurbished property. The rooms are all new and the hotel offers a bar-restaurant in the lobby. Ray at the front desk was awesome at check in. The restaurant food is really good. We had both dinner and breakfast at the hotel and both meals were great.

The staff really make this property a great choice for the Hamilton / Stoney Creek area, combined with a great property right off the QEW.
Read more
Date of stay: March 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vince Pimentel, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 27 Oct 2020
Thank you for your comments and for sharing your review. We are looking forward to welcoming you in the near future. Vince Pimentel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristian M wrote a review Oct 2020
Windsor, Canada86 contributions23 helpful votes
5.0 of 5 bubbles
I just stay at this hotel and I am impressed about everything. Very fast check in/out, very clean rooms with everything you need ( minifridge, kcups coffee maker, big tv), everything looks new and no bad odors like in many other hotels.
Close to QEW Hgwy is worth to stay here.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vince Pimentel, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 27 Oct 2020
Thank you for sharing your review and comments, we look forward to welcoming you again in the near future. Vince Pimentel General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mel_M802 wrote a review Jan 2020
Brisbane, Australia240 contributions90 helpful votes
5.0 of 5 bubbles
I stayed here for 3 nights in late November and have nothing bad to say about it. Check in and check out were both super smooth. The room was always cleaned well, the bed was comfortable. I used the fitness centre each morning and it was really well equipped for a hotel gym, and also clean. I didn't have any meals at the hotel so i can't comment on the quality of those.
From a tourist perspective it isn't in the greatest location (I stayed there as i was visiting a friend), but you can walk to Walmart, a few other stores and a few outlets in about 10mins.

I'd stay here again when back visiting my friend.
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Date of stay: November 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VIncePimentelT, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 7 Jan 2020
Mel_M802 Thank you for sharing your review and comments, I am glad to read that you enjoyed your stay with us. Looking forward to welcoming you while visiting Hamilton again. Vince Pimentel General Manager vince.pimentel@sunraygroup.ca
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Jenny wrote a review Aug 2020
Burlington, Canada438 contributions95 helpful votes
4.0 of 5 bubbles
My fiancee and I stayed here in the summer in order to access some local wineries. This is a clean and modern hotel. They did a wonderful job with cleaning and COVID precautions. The temperature in the room was slightly hard to control, and the parking lot was kind of hard to navigate. Overall good stay!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vince Pimentel, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 27 Oct 2020
Thank you for your review. We are looking forward to welcoming you again. Vince Pimentel General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda M wrote a review Jun 2023
Bayfield, Canada1 contribution
2.0 of 5 bubbles
Very difficult to speak to a person at this hotel.
Messages left with no return calls.
Numerous messages left on Restaurant voice mail. Calls never returned. Reservations in restaurant forgotten.
Frustrating and time consuming trying to speak to someone.
Rooms clean and comfortable but minimal furnishings.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mod fphamilton, Guest Services / Front Office at Four Points by Sheraton Hamilton - Stoney Creek
Responded 2 weeks ago
Thank you for taking the time to let us know about your experience while staying with us. Your experience of stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any concerns you experienced from occurring in the future. Please feel free to share your thoughts if there is something we can do to make your next stay with us a better one...!! Sincerely, Edward Yang Front Desk Supervisor
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff R wrote a review Feb 2020
Oakville, Canada5 contributions
5.0 of 5 bubbles
This place is basically new. The food was surprising good. I loved ny breakfast and I loved the burger and ceased salad. They have a great amount of beers to sample also. The rooms are perfect as new. The hotel is clean and well laid out. The staff are very helpful. I felt safe and right at home. This is another great hotel and I will stay here again for sure.,
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I think there all the same besides a king or 2 queens. There all good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vince Pimentel, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 27 Oct 2020
Thank you for your comments and review. We look forward to your next visit. Vince Pimentel General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C wrote a review 14 May
Cincinnati, Ohio26 contributions38 helpful votes
5.0 of 5 bubbles
We had an excellent stay. Our room and the hotel premises were very clean. Also, the staff was friendly and efficient.
The location is very good; however, there should be an entrance sign on Goderich Rd. When we first arrived, entering the main parking lot was somewhat confusing. Nevertheless, we whenever we return to Stoney Creek, we will stay at this hotel.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neema Patel, Guest Services / Front Office at Four Points by Sheraton Hamilton - Stoney Creek
Responded 5 days ago
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to see positive reviews about the stay. Your feedback has been shared with our team. We hope to welcome you again soon..!! Sincerely,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Irys S wrote a review Feb 2020
14 contributions7 helpful votes
5.0 of 5 bubbles
Loved watching the big screen TV from the super comfortable bed. Lots of great pillow. Very modern room. Microwave, fridge and coffee machine appreciated. Washroom with lots of grab bars and shower heads nice touch.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VIncePimentelT, General Manager at Four Points by Sheraton Hamilton - Stoney Creek
Responded 11 Feb 2020
Dear Irys S Thank you for sharing your review and scores, we are glad that you enjoyed your stay with us. Looking forward to welcoming you again in the near future. Vince Pimentel General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Vince Pimentel
Hi, All Four Points doesn't provide a free breakfast included, however, we have a breakfast included rate available. Hope this helps
Cindy Diane C asked a question Aug 2015
Is bed bugs an issue?
Answer from John M
Hamilton, Canada16 contributions4 helpful votes
Dear Cindy we do not have any issues with Bed Bugs. I hope this answer will help in your decision on whether or not you will be booking. Many Thanks John Mattinson General Manager Quality Hotel Hamilton
Margscot asked a question Jul 2015
Sydney, Australia2 contributions3 helpful votes
Is the golden grill restaurnat still open next door
Answer from John M
Hamilton, Canada16 contributions4 helpful votes
Hello Margscot the Golden Griddle has closed up but we are actively searching out a new tenant and hope to fill the space soon. Many Thanks John Mattinson Guest Service Manager
Rosangela L asked a question Jul 2018
Sao Jose Dos Campos, SP3 contributions3 helpful votes
All the rooms are renovated?
Answer from Jeannie M
Yes!!! All rooms are completely renovated!!
Kelly J wrote a tip Sept 2023
2 contributions2 helpful votes
1.0 of 5 bubbles
"Poor customer service by SAURIN. They charged my credit card 2 times for a one nights stay "
Read full review
Jeff R wrote a tip Feb 2020
Oakville, Canada5 contributions
5.0 of 5 bubbles
"I think there all the same besides a king or 2 queens. There all good."
Read full review
Kalani_in_TO wrote a tip Nov 2019
Toronto, Canada172 contributions94 helpful votes
3.0 of 5 bubbles
"Get the King bed room - much better than the Queen bed room"
Read full review
KMJDJEROME wrote a tip Oct 2019
Johannesburg, South Africa8 contributions5 helpful votes
3.0 of 5 bubbles
"Our room, on the corner was pretty quiet. 201"
Read full review
jettyanne wrote a tip Nov 2018
Calgary, Canada6 contributions2 helpful votes
2.0 of 5 bubbles
"Get a king studio. There is a pull out couch and kitchenette and ample space. It's tight to even breath in a double queen."
Read full review
Not the right property for you?
There are more places to choose from in the Hamilton area.
PRICE RANGE
HK$788 - HK$1,100 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioHamilton
NUMBER OF ROOMS
138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR POINTS BY SHERATON HAMILTON - STONEY CREEK HK$852 (H̶K̶$̶1̶,̶0̶0̶1̶) - Updated 2024

Frequently Asked Questions about Four Points by Sheraton Hamilton - Stoney Creek
Which popular attractions are close to Four Points by Sheraton Hamilton - Stoney Creek?
Nearby attractions include Wild Waterworks (1.1 km), Confederation Beach Park (0.7 km), and Adventure Village (0.9 km).
What are some of the property amenities at Four Points by Sheraton Hamilton - Stoney Creek?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
What food & drink options are available at Four Points by Sheraton Hamilton - Stoney Creek?
Guests can enjoy breakfast during their stay.
Is parking available at Four Points by Sheraton Hamilton - Stoney Creek?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Hamilton - Stoney Creek?
Conveniently located restaurants include Moxies, The Himalya Restaurant, and The Fool and Flagon.
Are there any historical sites close to Four Points by Sheraton Hamilton - Stoney Creek?
Many travellers enjoy visiting The Cotton Factory (6.3 km).
Is Four Points by Sheraton Hamilton - Stoney Creek accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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