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Pan Pacific Whistler Village Centre

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Traveller (386)
Room & Suite (460)
Dining (42)
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Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“fire station”(37 reviews)
“one bedroom suite”(130 reviews)
“sister hotel”(49 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Pan Pacific Whistler Village Centre
Special Offer: Book Early for Summer
Hotel deals
Offers from Pan Pacific Whistler Village Centre
Special Offer: Book Early for Summer
Hotel deals
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Reviews (1,507)
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1,443 results
Traveller rating
1,066
293
51
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13
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1,066
293
51
20
13
Show reviews that mention
All reviewsfire stationone bedroom suitesister hotelwhistler villagecomplimentary breakfastfull kitchenyogurthard boiled eggslower floorski lockershot chocolateliving areaapres skismall balconyrestaurants and shopsgas fireplacehotel is in a great location
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1 - 5 of 1,443 reviews
Reviewed 2 days ago via mobile

Very happy with our stay at Pan Pacific Whistler. Staff on reception excellent, very helpful and had some great recommendations. Bed was very comfortable and room clean and very quiet. Loved our views from our veranda.More

Thank Caryn W
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded yesterday

Dear Caryn, Thank you for taking the time to write us a review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide. I am glad to see that you...More

Reviewed 1 week ago

As far as the actual room and location we loved this hotel. It was really well located with access to the village stroll and to the slopes. You can store your skis at the PP Mountainside so you don't have to drag them home at...More

Thank Moo628
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 1 week ago

Dear Valued guest, Thank you for taking the time to review your stay with us. I am glad to hear that you found the location convenient and our ski lockers useful at the Pan Pacific Mountainside. I am however, very sorry to hear about your...More

Reviewed 2 weeks ago

We arrived late but the check in process was easy. They offered us parking and Valet for $28 and $32 respectively, meanwhile you could cross the road and pay $10. We stayed in a suite with a nice kitchen, living room and balcony. The bath...More

Thank Katie M
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 1 week ago

Dear Katie, Thank you for your review. I am glad to hear that you found our location convenient and your suite clean and spacious. I hope that we can welcome you back soon. Best regards, Tom F - Guest Experience Manager

Reviewed 2 weeks ago via mobile

First and foremost - the beds! Sinking in to them is one of the best feelings, they are amazing! The rooms are great, cleanliness is always perfect, the staff is wonderful, the breakfast is great- poolside on a beautiful spring morning with the birds chirping...More

Thank Bindi S
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 2 weeks ago

Dear Valued Guest, Thank you for sharing your experience! I am very pleased to read that you have enjoyed your stay with us, especially our beds, rooms, staff and amenities! We look forward to welcoming you back soon! Kind regards, Thad B. Guest Experience Manager

Reviewed 2 weeks ago

The stay started out well until checking out. I forgot a high priced item in my room and called the hotel within a couple hours only to have the staff push back on looking into it for me for 24 hours. There was no urgency...More

Review collected in partnership with Pan Pacific Hotels Group
Thank bettydibiase
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 2 weeks ago

Dear Ms. Di Biase, I do apologise that our handling of the situation did not meet your expectations. We take claims such as this very seriously and have to follow due process to ensure that we leave no stone unturned. As we understand you have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$174 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Whistler
#4 Top resorts Hotel in Whistler
#4 Family Hotel in Whistler
#5 Spa Hotel in Whistler
#7 Luxury Hotel in Whistler
#7 Business Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Whistler
#4 Top resorts Hotel in Whistler
#4 Family Hotel in Whistler
#5 Spa Hotel in Whistler
#7 Luxury Hotel in Whistler
#7 Business Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (386)
Room & Suite (460)
Dining (42)
Pool & Beach (15)
Amenities (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
mso636
23 January 2018|
AnswerShow all 4 answers
Response from panwhistler | Property representative |
Hi. Washers and dryers (paid locally) are available on the lobby level of the hotel. Specialty suites, ie Penthouses, have the benefit of in-suite washers and dryers.
1
Vote
BHVol
30 December 2017|
AnswerShow all 4 answers
Response from curiousgeorgegal71 | Reviewed this property |
Sorry, not sure as my suite did not have a den.
0
Votes
Beth R
25 May 2017|
AnswerShow all 2 answers
Response from L G | Reviewed this property |
We have stayed in the Pan Pacific twice - both times in a "no pet" suite. The suite was very clean and we did not see or experience any evidence of a pet having been in the suite. We did occasionally encounter leashed... More
1
Vote
Room Tips
"Ask for a mountain view"
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"We had one overlooking fire station"
Read review
"2nd floor was quiet, suite is good size with well equipped kitchen"
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"Try and get a room facing away from the village or the bridge as less noisy when garfunkels club empties out..."
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