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The Pan Pacific is a fantastic ski hotel. Just a 90 second walk to the Whistler gondola, and less than that to the Blackcomb gondola. It's clean, efficient with a wonderful staff. Service is impeccable with immediate responses to our requests. The one bedroom condo...More
Thank Drew K
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 2 days ago
Dear Mr. Drew,
We very much appreciate you taking the time to leave us such a wonderful review of our hotel. We are so pleased to see that you have enjoyed your stay with us and that the amenities, room and employees added to your...More
This is a gem of a hotel located close to everything including upper and north villages. Full kitchen with everything you need to set up for a great stay. Fireplace, separate bedroom and kitchen. Upper floor had great views. Suggest 4th floor and higher. Helpful...More
1 Thank Sue K
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 8 October 2017
Thank you for taking the time to complete our online survey. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.
I am glad to see that you...More
Stayed in 2-bed upper floor valley view suite. The good: great layout and use of space; really quiet - except for snow plough from Blackcomb Way; bath as well as shower in apartment; ground floor ski locker for all our gear; great service; well equipped...More
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 6 days ago
Dear Valued Guest ,
We would like to take the opportunity to thank you for leaving such a wonderful review of the hotel. We are so glad to see that you enjoyed your stay and really made use of the services and facilities that we...More
I stayed in this hotel recently.. and it's location is top notch and the staff was excellent, very accommodating. The hotel itself is showing it's age.. we had room 212.. if you are ever offered this room refuse to take it.. the best description one...More
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 1 week ago
Dear Valued Guest,
Thank you for sharing your feedback. It is constructive feedback from our guests that we rely on to know in what areas we are doing well and what areas need improvement.
I am sorry that you were disturbed from noise, and hope...More
The Pan Pacific is located in the heart of Whistler Village. It just steps from the Blackcomb Excalibur gondola and of course hoards of great restaurants, pubs and shopping. The Dublin Gate pub is a late night gem, that had live music every...More
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler MountainsideResponded 1 week ago
Dear Valued Guest,
Thank you for taking the time to provide us with some feedback in regards to your recent stay with us. I am glad to hear you enjoyed your stay for the most part. In regards to the comfort of the mattress in...More