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Stayed last year when in Whistler to visit our son. So good we said we'd return and we did. Upper floor studio suite overlooking the pool and the mountain. Room clean and spacious, kitchen area a great bonus.
We made use of the pool and...More
This is a gem of a hotel located close to everything including upper and north villages. Full kitchen with everything you need to set up for a great stay. Fireplace, separate bedroom and kitchen. Upper floor had great views. Suggest 4th floor and higher. Helpful...More
2 Thank Sue K
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 8 October 2017
Thank you for taking the time to complete our online survey. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.
I am glad to see that you...More
We were there for a short family trip. We brought our dog thinking it was dog friendly, but I got it wrong, it’s Pan whistler village that’s dog friendly. However, front desk staff was great and allowed us to have our dog with us. Thank...More
My wife and I are world travelers and one thing we truly appreciate is a friendly accommodating front desk. We were on day 7 of an 11 day trip and ready for a special birthday weekend when we checked into Pan Pacific Mountainside.
Thank Giovanni D
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler MountainsideResponded 1 week ago
Dear Mr. DiMauro,
Thank you for your lovely feedback. I am so happy to hear that you enjoyed your stay with us and that we were able to make your birthday stay a special one. I agree that our location is very convenient and perfect...More
I've stayed at the Mountainside location many times, but this time service as absent and self-parking was ridiculous! Granted the room was adequate and clean, but the quality of service and staff in general has sadly plummeted. There are so many other options in Whistler,...More
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1 Thank ToniaW
Response from PanPacificManagement, Manager at Pan Pacific Whistler MountainsideResponded 1 week ago
Dear Valued Guest,
Thank you for taking the time to provide us with some feedback. I am however sorry to hear about your negative experiences during your stay. Please accept my sincere apologies.
Thank you again for your constructive comments. It is feedback of this...More
Response from Drweddle_123 | Reviewed this property |
Our lower level room was over the pool (not necessarily all of them are), so it was nosier because of all the action, but it had a great view. Our upper level room was facing the back side of Whistler mountain (but still... More
Our lower level room was over the pool (not necessarily all of them are), so it was nosier because of all the action, but it had a great view. Our upper level room was facing the back side of Whistler mountain (but still had views of mountains) and was quiet. Both rooms were exactly alike inside. I called the hotel directly to ask about the difference and they were happy to explain it to me.