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Hilton Vancouver Downtown

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433 Robson Street, Vancouver, British Columbia V6B 6L9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (711)
Room & Suite (559)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 08/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Vancouver Downtown
Updated 08/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Hilton Vancouver Downtown is located at the edge of the vibrant Yaletown district. Stay a night and enjoy a full-one bedroom suite with separate living room. Take in views of iconic Robson Street from our year-round rooftop heated pool, and enjoy additional amenities like free WiFi, pet-friendly rooms, on-site dining at Hendricks Resto Lounge, a 24-hour fitness facility with sauna, steam rooms, and more.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Archery offsite
Kids stay free
Free wifi in the business centre
Hot bath
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Happy hour
Bowling offsite
Canoeing offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Radio
Bath / shower
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, French, Spanish, Chinese and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
315Restaurantswithin 0.5 km
54Attractionswithin 0.5 km
2040Reviews27Q+A100Room tips
Traveller rating
  • 1,081
  • 680
  • 178
  • 69
  • 32
Time of year
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Popular mentions
michelle g wrote a review 22 Jul
Canada16 contributions29 helpful votes
From start to finish, this was a good experience. We had stayed here previously, when it was under another brand and nothing has changed. All the staff is great (friendly and willing to help) from the porters to front desk and housekeeping. Extra towels were delivered within 10 minutes. It has a lovely pool. The beds are firm and not worn out like so many other hotels we have been to. Highly recommended plus a great location for shopping and business.
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Date of stay: July 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Pradeep Puri, General Manager at Hilton Vancouver Downtown
Responded 5 days ago
Dear lg73, Thank you so much for your comments. We are so glad to learn you had a great stay. We look forward to your return visit soon.
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tkoshul wrote a review Feb 2021
Whistler, Canada55 contributions42 helpful votes
Hotel's Favourite
I had to spend a night for a doctors appointment coming from Whistler. First opportunity to visit this new Hilton property . The staff were amazing from arrival to leaving. Charming lady at check in . The room was very clean and it was nice to see all the covid 19 protocols in place and followed by staff/guests. The set up for breakfast pick up was convenient and attendant helpful. Food was delicious. As a Hilton Gold member I will certainly be back with my family ASAP ! Thank you Tim Koshul
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Date of stay: February 2021Trip type: Travelled solo
2 Helpful votes
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Response from Pradeep Puri, General Manager at Hilton Vancouver Downtown
Responded 23 Feb 2021
Dear Tim Koshul, Thank you so much for your kind review on our property. We hope your doctors appointment went without a hitch. We are glad you liked our property and our staff took care of you. We look forward to your return trip soon. Stay safe and best of health. Sincerely, Pradeep Puri
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ekramjali wrote a review 14 Jul
1 contribution1 helpful vote
Its a decent hotel. Our suite was a a lot smaller then expected. The location is great it’s at the centre of downtown. You can get around without a vehicle. Underground parking was a bit overpriced. The staff were nice and welcoming.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Pradeep Puri, General Manager at Hilton Vancouver Downtown
Responded 1 week ago
Dear ekramjali, Thanks for your comments. We are pleased to hear you liked our location. We think our parking costs are very competitive if you check other downtown hotels in the same class as ours. We look forward to seeing you again. Sincerely Pradeep Puri
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saralopezbena wrote a review 11 Jul
Campbell River, Canada1 contribution1 helpful vote
The main reason we chose this hote was the pool. We were sorely disappointed. While the pool itself is fantastic, the hotel seems to have completely omitted it from their cleaning route. Both times we went we encountered a dozen used towels lying around everywhere, food scraps on tables and the ground, and a garbage so overflowing that folks had to leave their garbage on the ground next to the garbage can. We stayed over an hour each time, and not a single staff in sight. Meanwhile, dozens of guests coming and going. Completely unacceptable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Pradeep Puri, General Manager at Hilton Vancouver Downtown
Responded 2 weeks ago
Dear saralopezbena, We sincerely apologize for the cleaning an the pool. There is no excuse for it. We have alerted the Housekeeping Department to keep a better eye on it especially when we are very busy. It is a beautiful pool and we need to maintain it accordingly. We appreciate your feedback.
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VAYNE33 wrote a review 3 Jul
Toronto, Canada1 contribution1 helpful vote
The rooms are ok, however, a lack of service for sure. Understandable there is limited service during Covid, but after requesting our receptacle bins to be emptied, it has never been done, and with young children… you can image things piling up in a small room etc.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Pradeep Puri, General Manager at Hilton Vancouver Downtown
Responded 2 weeks ago
Dear Vayne33, We sincerely apologize that your request to get your bins emptied was not followed up. Its highly unacceptable. We have shared your concern with Housekeeping department to make sure these things don't happen. Thanks for sharing your concern with us.
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PRICE RANGE
US$173 - US$416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin grand vancouver hotel vancouver, westin vancouver, vancouver westin
FORMERLY KNOWN AS
The Westin Grand
LOCATION
CanadaBritish ColumbiaVancouverRobson Street / Central / Downtown
NUMBER OF ROOMS
206
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Frequently Asked Questions about Hilton Vancouver Downtown
Which popular attractions are close to Hilton Vancouver Downtown?
Nearby attractions include Orpheum Theatre (0.2 km), Library Square (0.2 km), and Cathedral of Our Lady of the Holy Rosary (0.3 km).
What are some of the property amenities at Hilton Vancouver Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Vancouver Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vancouver Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Vancouver Downtown?
Yes, a parking garage, secured parking, and street parking are available to guests.
What are some restaurants close to Hilton Vancouver Downtown?
Conveniently located restaurants include Glowbal, Bacchus Restaurant & Lounge, and Lupo Restaurant.
Are there opportunities to exercise at Hilton Vancouver Downtown?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Hilton Vancouver Downtown located near the city centre?
Yes, it is 0.1 km away from the centre of Vancouver.
Are any cleaning services offered at Hilton Vancouver Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Vancouver Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Vancouver Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.