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The Sutton Place Hotel Vancouver

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845 Burrard St, Vancouver, British Columbia V6Z 2K6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to $175 in Visa Reward Cards
US$182
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Free cancellation until 28/09/21
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ExpediaUS$183
Official HotelUS$183
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (918)
Room & Suite (394)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Car park
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French
Hotel links
Special Offer:Up to $175 in Visa Reward Cards

Location

Full view
100Great for walkers
Grade: 100 out of 100
323Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
3852Reviews45Q+A100Room tips
Traveller rating
  • 2,001
  • 1,212
  • 411
  • 146
  • 82
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Popular mentions
blovepg wrote a review Jul 2021
Prince George, Canada18 contributions18 helpful votes
We were less than thrilled last year with the condition of our room but this year we stayed on a newly renovated floor and the room was outstanding. The location downtown is very convenient to drive to but also once there you can walk or take sky train pretty much everywhere. We only used room service for breakfast but the food and service was outstanding.
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Date of stay: July 2021Trip type: Travelled as a couple
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DSMtravelfun wrote a review Jul 2020
Langley City, Canada10 contributions5 helpful votes
+1
Hotel's Favourite
This is a great and absolutely clean hotel with excellent staff. I am paranoid about cleanliness and this place was wonderful. They are updating some of the currently outdated (and in still excellent condition) features of this Vancouver landmark. This hotel has been around for years and with the renovations will again be a premier location in B.C.💯
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Date of stay: July 2020Trip type: Travelled with family
3 Helpful votes
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 6 Jul 2020
Thank you for writing this positive review about The Sutton Place Hotel Vancouver. It is a pleasure to read that you enjoyed your stay! I will share your comments with the team. We appreciate your business and look forward to seeing you again in the future.
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Lisa B wrote a review Jul 2021
Toronto, Canada94 contributions20 helpful votes
I had stayed 2 nights at another very fine hotel that was WAY too close to a 24-7 7-11 location downtown. Being kept up from 3:50-5:30 a.m. was NOT how I wanted to spend my vacation. I spent the 3rd night at the Sutton. WOW. What a difference. As I'd only stayed at the Sutton in Chicago for a birthday years ago, I'd forgotten just how luxurious, quiet, and SOLID this hotel is. The bedding, the shower, the toiletries, the coffee, the location - all these were fine. BUT - the best part for me was the sheer beautiful silence of being on the 14th floor, in a fabulous neighbourhood, and knowing that I was going to get a wonderful night's sleep. I only wish I'd booked all THREE nights there isn't of just one. Next time, baby!! Next time I'll remember. ;)
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Date of stay: July 2021
Location
Cleanliness
Service
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 1 week ago
Thank you for your 5 Star review!!! We look forward to seeing you again in the future!
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Venture386372 wrote a review Jul 2021
1 contribution
service levels way below their former standards. Staff were very quick to blame everything on COVID instead of finding solutions. I'm sure that has some effect, but other hotels seem to manage. As a guest you are required to give 24 hours notice if you want your room serviced, so if you arrive on a Friday evening and stay for 2 nights, good luck getting your room serviced! garbage left in hallways for +12 hours, so one assumes that there are no security rounds made. Used to a great hotel, but no longer. Good thing there are lots of other hotels in Vancouver to stay in. One positive was the Bell Captain/Doorman, a long time employee from when the hotel was known as the Le Meridian and it was a true 5*
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Try a different hotel
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Constantine D wrote a review Jul 2021
Toronto, Canada147 contributions166 helpful votes
My wife and I stayed at the Sutton Place Vancouver in mid-July 2021 for 4 nights. We had a corner room with King bed on the 17th floor - great views of downtown Vancouver! Our room was comfortable and clean. Very comfortable bed with nice linens. The bathroom was decent size, although the shower cabin was on a smaller side. Both were really outdated - I understand the hotel is undergoing a much needed renovation. The breakfast was not included in the rate, however no restaurant was open in the morning to provide breakfast either. It's not the end of the world but it's an inconvenience and a nuisance for a 4-5 * hotel. Wi-fi was fast. Location is great for exploring downtown Vancouver. IGA, Shoppers, Tim Horton's, Starbucks are close by. Lots of restaurants around as well.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
US$182 - US$366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sutton place vancouver, vancouver sutton place hotel
LOCATION
CanadaBritish ColumbiaVancouverWest End / Robson Street / Central
NUMBER OF ROOMS
397
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Frequently Asked Questions about The Sutton Place Hotel Vancouver
Which popular attractions are close to The Sutton Place Hotel Vancouver?
Nearby attractions include Orpheum Theatre (0.4 km), Bill Reid Gallery (0.4 km), and Vancouver Downtown (0.5 km).
What are some of the property amenities at The Sutton Place Hotel Vancouver?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Sutton Place Hotel Vancouver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Sutton Place Hotel Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Sutton Place Hotel Vancouver?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Sutton Place Hotel Vancouver?
Conveniently located restaurants include Black + Blue, Bacchus Restaurant & Lounge, and Italian Kitchen.
Are there opportunities to exercise at The Sutton Place Hotel Vancouver?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is The Sutton Place Hotel Vancouver located near the city centre?
Yes, it is 0.6 km away from the centre of Vancouver.
Are any cleaning services offered at The Sutton Place Hotel Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Sutton Place Hotel Vancouver?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Sutton Place Hotel Vancouver offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.