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Elk + Avenue Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Sauna
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Room features
Non-Smoking Rooms
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Reviews (1,906)
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1,762 results
Traveller rating
586
691
316
118
51
Traveller type
Time of year
LanguageEnglish
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586
691
316
118
51
Show reviews that mention
All reviews banff international hotel great location ceiling fan ricky's restaurant underground parking loft room the main street shops and restaurants good size central location would stay here again ski bus front desk staff centre of town hot tub mountain view lake louise
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1 - 5 of 1,762 reviews
Reviewed 2 days ago

This hotel is right next shops and restaurants on Banff Avenue. Very convenient if you plan to spend time downtown Banff. Plenty of comfy seating in the lobby area and a nice outdoor fire place. We had a basic room with 2 queen beds. Keurig...More

Date of stay: December 2018
Thank cardinaledmonton
Reviewed 5 days ago

Well on Saturday the elevators went out so made it a struggle to for my wife who has mobility issues to get back up to room. Then a mix up with length of stay, the cleaning staff woke up my wife and asked when she...More

Date of stay: December 2018
1  Thank 257bobm
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 5 days ago

Thank you for choosing to stay with us and for offering your feedback on your experience. It is good to know you had positive experience, such as with the Ricky's staff, along with the difficulties you experienced. Normally our communication between departments in terms of...More

Reviewed 1 week ago

I brought my mother, myself, and my young daughter to Banff to experience the stunning snow covered mountains at the beginning of December. I was an exceptional experience! The costumer service representative upgraded our room at check in (to a family room) and it was...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Ambassador287683
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for sharing your exceptional experience of staying at the Elk + Avenue. We are thrilled that you were so impressed with the upgrade offered by the front desk and that this really helped accentuate your experience. Clean, modern, and fantastic service is wonderful...More

Reviewed 2 weeks ago via mobile

We arrived after travelling for 28 hours... check in was easy and fast! Receptionist was friendly and explained everything. Our room is great, we have a street view but can also see the Mountains. Our bed is soooo comfortable ensuring a wonderful sleep. Hotel position...More

Date of stay: December 2018
Thank lindalN712JO
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for sharing your experience at the Elk + Avenue and for the warm recommendation. We are delighted that you enjoyed a "perfect" stay and that everything from our friendly reception staff to the sooo comfortable bed exceeded expectations. Nothing beats a wonderful sleep....More

Reviewed 2 weeks ago

Great location, staff extremely friendly and helpful every November for the last 4 years I have so at the Elk and Avenues and have never had an issue with the staff or rooms. Walking distance to the main shopping area .More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Quest04435685148
Response from PursuitBanff, Front Office Manager at Elk + Avenue HotelResponded 1 week ago

Thank you for choosing to stay with us again for the fourth year. It is a great pleasure to hear from return guests and to know what we are doing well. I am thrilled you find the staff extremely friendly and helpful and that you...More

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Questions & Answers
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Dreamer315642
22 November 2018|
AnswerShow all 4 answers
Response from damien770 | Reviewed this property |
The room we had had 2 queen size beds.
0
Votes
Michael C
1 October 2018|
Answer
Response from Caroline G | Reviewed this property |
Their phone number is listed online as +1 403-762-5666; hope that's helpful!
0
Votes
lynne c
26 September 2018|
AnswerShow all 5 answers
Response from Paul Catherine L | Reviewed this property |
We did not see any provision for dogs but we weren't looking as we didn't have dogs
1
Vote
Room Tips
"Quieter rooms are on the top floor, not facing Banff Avenue."
cardinaledmonton
2 days ago
Read review
"Hopefully they work on their customer service issues"
257bobm
5 days ago
Read review
"Ask for a room towards the back if you need quiet."
randomaus
2 Nov 2018
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"If you can get a room facing the back it would probably be quieter."
KenD391
18 Oct 2018
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PRICE RANGE
US$103 - US$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff international hotel
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
162
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