Dalia, Judith, Arturo, jimena are great severs and bartenders!! We love their service and they made our stay perfect! We were not sure about our stay but these people made it worth it! We will visit again only to see these people
My husband and I spent out 25th anniversary at Marival Emotions and each night Jose was our waiter. Jose is a genuine person he cared about our needs. He went out of his way to ensure that we had a phenomenal dining experience each night. It was a pleasure to meet Jose and we are hoping to return next year and hope Jose will be our waiter again
Excellent service and atmosphere. Josefina is fabulous 👌 😀 Food was delicious. Many healthy opinions. Food was great. Staff is attentive and fun. Definitely recommend this restaurant and resort. Thank you for your hospitality.
We booked Marival Emotions for July 2021 when covid-19 was still around. We wanted to go to a resort which was careful about covid, had in-house testing for our flight back to the U.S., had sufficient activities for our toddler and had good food (of course). Marival hits all marks! The resort is just about a 10-minute drive from PVR airport. The check-in process was smooth and during check-in they gave us a run-down of all the options available for relaxation and food. The resort has 5 restaurants that serve breakfast, lunch and dinner and some are only open for certain meal times. One of them, is open for all 3, which meant that with our toddler we always had an option at all times during the day. The food is excellent quality and the staff is very friendly. Due to covid19 they prevented people from taking their own food from the buffet; instead, the staff was serving food which made us comfortable, and it also reduced a lot of the chaos that usually happens with buffets. They had an ice-cream bar and of course many tiki bars for alcoholic and non-alcoholic drinks. They have 2 big pools with group activities in the morning and a kid pool (1 foot deep) with a slide, etc. You can also easily walk onto the beach and use the beach chairs to relax. The towels are provided using a system of cards so you can take a clean one and return a used one in exchange for a towel-card. They have a Kids Club that has a lot of activities for toddler-age children. My kid enjoyed it a lot. A special shout out to Estefania and Adriana for running the kids programs and keeping them engaged. They also had a Teens Club where they had various mini-tournaments for ping-pong, pool, etc. We saw the Michael Jackson dance company's show in the theatre and it was fantastic! Shout out to Cuba and others who ran the pool and teen programs. They also have in-house massages and facials, etc. (for an extra cost) and that, too, was great. Finally, the rooms are clean and well maintained. They are all close to the pools and other restaurants so you never feel you are too far away from anywhere. I will definitely visit again!…
we enjoyed the service a lot, especially liked how amazing the waiters where everywhere. in Casa Bella the waiter Miguel Chino has served out family for several days in a row and did an amazing job! very attentive and nice and hardworking