Amazing service and attentiveness from both Victor who is #1 at the beach club bar and Reggie all around the resort. Great team that always makes this resort deliver a great vacation. #MarivalResidences
We were there for our 3rd time in February. Once again it was wonderful. Clean, well maintained and the service and food are the best. I would like to compliment the hole staff but there are always a few that go over and above like, Reggie and Carlos from the concierge. And also Felix the pool concierge. They are all the best and most helpful people. Then there was Himer in the Omggio Room. Great service! Auctivo and Jain Carlos around the pool were great! And who's better the Guillermo in the Lemon Grass. Great waiter. And of course the hardest working man in the place Francisco (Poco) at the beach! You cannot replace a man like him. He is so hard working, smart and kind. I will be back again just to see all the friends I have mentioned and so may more!
Excellent service!! Lamberto was the best pool side waiter and was so accommodating to us with our little “princessa” as he called her! Blanca was a pleasure to work with when it came to room accommodations and scheduling reservations! She checked in with us every few days to make sure everything was good! Felix was amazing as well! Went above and beyond for our family!
This hotel is phenomenal. We have stayed here twice, and have loved every moment of each trip. The bell boys were especially helpful this trip, as they took care of every aspect of our luggage. From unloading/ loading, storing, and delivering to our room. The bell boys made transitioning to and from our room an absolute breeze.
Our family of four, two adults and two teenagers, travel the world three to four times a year. This was our first trip to Marival Distinct Luxury Residences. First, a special thank you to Guadalupe, our concierge. She was always available and even came down to the beach to check on us and see what we needed. Truly lovely and amazing. Our accommodations were spotless and very comfortable. Two bedroom, two bathroom, washer and dryer, modern kitchen, family and dining room. The master was a very comfortable king bed and the boys had twin beds. They are each over 6’ but very comfortable. Note, there is a safe in the master bedroom. There is also a purified water station beside the elevator in addition to the bottled water in the refrigerator. The balcony was large and we enjoyed sitting outside in the am for coffee. The food was the best we have had in the 11 years coming to Mexico. I am a foodie and cook. The culinary was amazing. There are covered cabanas on the beach with liquor and food service. Do go upstairs by 5:45 pm for wonderful tapas courses, sunsets and drinks. The only restaurant at Marival Emotions that I would return to is the Italian restaurant. The restaurant by the ocean at Distinct was fabulous. The resort has a tennis court in excellent condition. They will take you to Emotions anytime you like. They have complimentary tennis lessons, six courts. This was as far as going to Europe for us but we would gladly make the trip again. This is the crown Jewel with first class plus service. We were not disappointed. Do the all inclusive and arrange your tennis and reservations before arrival with Guadalupe and Raquel.…
"If you have a bigger family, you have the option of getting a Villa which can sleep at least seven people or five to six couples."Read full review
"Go for the penthouse if you can afford the upgrade - we love the plunge pool and the views!"Read full review
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