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Paseo de los Cocoteros 19 Villa 8, Nuevo Vallarta 63732 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Summer state of mind: Book with up to 50% off + kids stay free
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ZenHotels.com
US$513
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Traveller (6245)
360
Panoramas (144)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Vallarta
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 35 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 362-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. This stylish property boasts six restaurants offering tantalizing specialty cuisines, five bars and lounges with top-shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 24,132 square feet of meeting facilities.
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Room & Suite (1,095)1,095
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Indoor play area for children
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Summer state of mind: Book with up to 50% off + kids stay free
7209Reviews524Q+A100Room tips
Traveller rating
  • 5,415
  • 1,218
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  • 88
Time of year
Traveller type
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Popular mentions
Mike wrote a review Yesterday
Sacramento, California2 contributions
My significant other and I made our first visit to Hard Rock Vallarta in late April to early May 2021. We actually met at the Mexico City International Airport just hours before flying to Puerto Vallarta. Long story short we met on an international dating website back in February 2021 and enjoyed our stay at Hard Rock Vallarta. Our room was on the fifth floor that over looked the ocean and had a jet tub inside too. Being an all inclusive hotel was awesome with so many delicious foods to try. Spending time on the beach was fun and there are beach chairs with shade. They also provided customer service by bringing you drinks. We loved our hotel stay so much we decided to look into getting married there and we were able to connect with Karla, our wedding coordinator. Since we were on a time crunch she was able to help us pull off a wedding in less than 30 days. We had it all from a gazebo over looking the ocean, a civil ceremony, a translator, a photographer and videographer, someone to help my wife with her hair and makeup, a violinist, cocktail party, dinner, breakfast room service, etc. We cannot say enough about how much we love the Hard Rock Vallarta. Everyone is friendly and provided excellent customer service and experiences. I personally love their WhatsApp feature so we can communicate as sometimes I have questions and requests at a last moment. Thank you to everyone with Hard Rock Vallarta. We will visit again in the future.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Get the ocean view and with the 6th floor there is a bigger jet tub.
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Kwyn_13 wrote a review Dec 2020
Tucson, Arizona36 contributions41 helpful votes
Hotel's Favourite
We have been to all 5 Hard Rock All-Inclusive Resorts in the last 18 months. This one, we have been to twice, and is our favorite. Why? The best beach, best service, and best staff! Our butlers Uri, Gerardo, and Memo were absolutely amazing. They took care of dinner reservations for us, spa, salon, and bali bed reservations, as well as reserving us lounge chairs on the beach. They checked on us regularly and were incredibly pleasant men! Cerezo and Gerry on the beach are now lifelong friends. They immediately get to know you and bring you drinks without even asking. We have already planned 2 trips back in 2021.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Splurge for an oceanview room. The sunset here is incredible!
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4 Helpful votes
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded 15 Dec 2020
Dear Kwyn_13, Thank you for taking the time to share your comments with us. We love reading that your experience exceeded all of your expectations! From being able to indulge in our musical culture and vibe to the friendly service provided to you in each corner of the resort, we are thrilled to see you received the full celebrity treatment! It is a huge honor to be called "The best Hard Rock" and to know that your 2nd visit was even better. Our team sends our regards and we can't wait to pamper you once more while overlooking more spectacular views of the ocean on your next vacation to paradise! See you soon & Rock on!! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Leah wrote a review 13 Jun
2 contributions
We checked in here after having a horrible experience at a resort 5 minutes down the beach. We were lucky to get the last room in the resort available. From the minute we got out of the cab, it was 5 star service. All the amenities you expect from a nice resort in Mexico. The food was delicious and the drinks were even better. They use real fruit and real coconut cream in their drinks. Not the premixed Island Oasis crap. I could drink 8 pina coladas and never feel full or like it was too much sugar. Perfecto on the drinks. The beach service was above and beyond! Gerry took care of us every day. He remembered our names from the get go and remembered our drinks. He even surprised us with a few drinks we'd never tried before and we loved them. Live music at the pool was awesome. The shows every night were all very entertaining. Anything we needed or wanted was right there. We went with our two boys, and wasn't sure what to expect since it's the Hard Rock. It was very family friendly, lots of well behaved children. Very classy place.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello LeeeeahTravels! Thank you! We are so glad to read that your trip was beyond expectations from the minute you entered the property and until the last second of your visit. The highlights mentioned are a clear reflection of the authentic rock experiences we offer; rest assured that we will be sharing your appreciation and love with all the team members. On behalf of everyone at Hard Rock Hotel Vallarta we thank you for choosing us! See you soon & Keep on Rocking! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Madeline H wrote a review 13 Jun
1 contribution
The hotel, service, restaurant and Covid19 clean standard are awesome. The entertainment with Iris was amazing. I will definitely bring my family next year. They really know how to have fun in Mexico!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded 2 days ago
Hi 577madelineh! Thank you for taking the time to share this 5-star review ! We love reading that during your vacation you received the Rockstar treatment! It is our epic attention and service that sets us apart, we will recognize Iris for the amplified service given, our rocker will be happy to see such positive comments. Thanks for choosing us to share a great getaway & we look forward to welcoming you back! Do not forget to rock on! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Petra M wrote a review 13 Jun
1 contribution
This was by far the best vacation we’ve experienced. Everyone on staff was so nice and professional and we felt very safe. The resort was so clean and followed all CDC Covid protocols. Will definitely recommend to family and friends and make this a yearly vacation spot. Iris from the entertainment staff was very wonderful and helped with all of our entertainment needs.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded 2 days ago
Hello Tour426119! Thank you so much for your kind words! Remember everything is safe here because we are part of the Hard Rock Safe + Sound global program focused on enhanced cleaning practices, social interactions and workplace protocols. On behalf of everyone at Hard Rock Hotel Vallarta, thank you for choosing us and we look forward to the opportunity of welcoming you back. See you soon & Keep on rocking! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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PRICE RANGE
US$286 - US$839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallarta, vallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
362
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Frequently Asked Questions about Hard Rock Hotel Vallarta
Which popular attractions are close to Hard Rock Hotel Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.2 km), Riviera Farmers Market (0.2 km), and Paradise Plaza Shopping Center (0.3 km).
What are some of the property amenities at Hard Rock Hotel Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Vallarta?
Conveniently located restaurants include Omaggio, Santo Taco Taquería, and El Sazón De Amá.
Are there opportunities to exercise at Hard Rock Hotel Vallarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Hard Rock Hotel Vallarta located near the city centre?
Yes, it is 0.3 km away from the centre of Nuevo Vallarta.
Are any cleaning services offered at Hard Rock Hotel Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel Vallarta?
The staff speaks multiple languages, including English and Spanish.