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Best Western Plus Puebla Hotel

Traveller (20)
Room & Suite (39)
Dining (15)
Overview
5 Poniente #2522 Col La Paz, Puebla 72160 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.5 Star accommodation
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Reviews (304)
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1 - 5 of 8 reviews
Reviewed 1 week ago

I still feel very bad for choosing this hotel while in Puebla, I got late at the hotel and the service was terrible, no body was out to help my with my luggage, the clerk was falling sleep and the hotel is so old, there's...More

Date of stay: December 2018
Thank Rontravelworld
Response from GERENTE P, Gerente at Best Western Plus Puebla HotelResponded 6 days ago

Dear guest: We appreciate the time you give us, your opinion is very important for us and we value it. We deeply regret the inconvenience caused, we will pay special attention to this type of situation, since our objective is your satisfaction. We would like...More

Reviewed 1 week ago via mobile

We reserve for a Saturday night. The hotel seemed ok. But the window in the room did not closed. The hotel was quite noisy. Inside (hallways) and in the entrance up to 5-6am totally unable to sleep because of the loud noise. Our reserve mentioned...More

Date of stay: December 2018
Thank lilianac733
Response from GERENTE P, Gerente at Best Western Plus Puebla HotelResponded 1 week ago
Google Translation

Apreciable huesped: De antemano le queremos agradecer su tiempo que es tan valioso y por supuesto, le ofrecemos una disculpa...More

Reviewed 4 weeks ago

A perfectly decent hotel, if a little far out of central Puebla. Has a pool, which is a plus, and just around the corner from some slick chain restaurants on the main drag, if that's your sort of thing.

Date of stay: October 2018
Thank Felix G
Response from GERENTE P, Gerente at Best Western Plus Puebla HotelResponded 4 weeks ago

Dear guest: We appreciate your kind comment. It is a pleasure for us to be satisfied with our service We remind you that we also have rooms for events. Come back soon. Greetings.

Reviewed 5 November 2018 via mobile

Dirty, a lot of noise from the lobby bar music, uncomfortable, bad service, workers doing noise early in the morning, old facilities, not hot water, dirty towels, bad smell and very bad attitude from the staff to solve problems. The worst experience in my last...More

Date of stay: November 2018
1  Thank johnnyf815
Response from GERENTE P, Gerente at Best Western Plus Puebla HotelResponded 7 November 2018
Google Translation

Apreciable Johnny F : Agradecemos su tiempo al valorar nuestro servicio. Le ofrecemos una disculpa por los inconvenientes que tuvo...More

Reviewed 19 October 2018

We stayed at this hotel because we read it was good, but it was a total rip off!! The hotel looks old, with some renovations, but old at the end. It is not 5 star, not 4, maybe a bad looking 3 star hotel near...More

Date of stay: October 2018
1  Thank princesa192018
Response from GERENTE P, Gerente at Best Western Plus Puebla HotelResponded 20 October 2018

Appreciable guest: We appreciate your opinion which is very important to us. We regret the situation a lot and we would like to know a little more about it. It is not the image we want to give, because our goal is your satisfaction and...More

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About
Description
Welcome to Best Western Plus Puebla, where we will make your business trip one of the most pleasant experiences in Puebla. With a privileged location just a few steps from the heart of Juarez Avenue and 15 More minutes from the Historic Center, our hotel with a recent renovation has everything you need and more, to take advantage of your visit in one of the most beautiful cities of the country. Your business is our priority In Best Western Plus Puebla we have 11 fully equipped rooms with capacity for up to 600 people, plus a sound auditorium and an executive floor with the most exclusive amenities, all so that your work meetings, conferences and presentations, have the success you expect . Feel comfortable always After a long day of work, nothing like relaxing on the terrace of our restaurant, immerse yourself in our outdoor pool or enjoy a delicious drink in the Bar Lounge; without forgetting our comfortable rooms for a completely deserved rest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
159
Price range
US$39 - US$86 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Real De Puebla
Also Known As
Best Western Real De Puebla Hotel Puebla
,
Best Western Puebla
Location
Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
159
Price range
US$39 - US$86 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Real De Puebla
Also Known As
Best Western Real De Puebla Hotel Puebla
,
Best Western Puebla
Location
Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Photos
Traveller (20)
Room & Suite (39)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (10)
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