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The Westin Los Cabos Resort Villas & Spa

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Carretera Transpeninsular Km 22.5 Los Cabos, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1431)
Pool & Beach (305)
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What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Los Cabos Resort Villas & Spa
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Travellers' Choice
Where the rugged desert meets the Pacific Ocean and the Sea of Cortes lies The Westin Los Cabos Resort Villas & Spa, Los Cabos. Designed to celebrate El Arco in Cabo San Lucas this multi-level Los Cabos, Mexico wellness hotel and resort graces the natural hillside down to the intensely blue Sea of Cortes. Awaiting your arrival are 223 luxurious ocean-view studio, one and two-bedroom villas featuring kitchenettes, living/dining area, the Westin signature Heavenly Bed® and furnished balconies; this includes a Presidential suite with private Jacuzzi. Spa Otami, our full-service spa includes the newly renovated WestinWORKOUT® Gym, a private sandy beach, three freeform swimming pools and the Westin Kids Club. Fun is guaranteed with two tennis courts, six championship golf courses nearby, and outdoor activities such as snorkeling, sunset cruises and more. Choose from six distinctive restaurants, from the casual setting and fare of Coralline, La Cantina Sports Bar and Cocina Casera to the fine dining of El Ciruelo.
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Property amenities
Paid public parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Snorkelling
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Hot bath
Pool / beach towels
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Fishing
Table tennis
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Waxing services
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Hotel links
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1730Reviews200Q+A100Room tips
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Popular mentions
Alyssa C wrote a review Yesterday
1 contribution
Claudia and Leonel were so inviting, friendly and made you feel like part of a big family. The activities were diverse, for kids and adults. Thank you for making a good trip great! You will not regret this trip.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded yesterday
Thank you for the great five-star review at the Westin Los Cabos Resort Villas & Spa! We appreciate the kind words to Claudia and Leonel. We hope you will come back for another great trip!
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Travel mama wrote a review Yesterday
San Rafael, California12 contributions2 helpful votes
Just finished a wonderful week at this property. It was our first time here and it exceeded my expectations. The 2 bedroom villas were spacious and clean and the rooms were very quiet. The food onsite was good and much more affordable than other places in Cabo. The best part was the people at the family pool. Mario and Leo helped us with chairs every day and Claudia was amazing with the activities. Carlos was our amazing waiter who remembered our names and drink orders. The spa was also nice and I recommend Maricella for massage. We would definitely stay here again!
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Date of stay: November 2021Trip type: Travelled with family
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Jeff K wrote a review 21 Nov
Boulder, Colorado9 contributions
I'm here to give a shout out to the 3 beautiful humans who had the biggest positive impact on my recent vacation - Claudia and Isaak (Yoga and Poolside Entertainment) and Jorge (best massage of my life!) Claudia and Isaak, your ability to connect with my entire family and provide us with exercise and poolside games was above and beyond. I am a family events coordinator and I learned a lot from you both. Jorge, fue el mejor masaje de mi vida. En serio! And the massage facility is simply not to be missed. Gracias tambien a Mario, Sergio y Osdy! In short, so many good people working at this property!
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Date of stay: November 2021
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded 6 days ago
Thank you for the five-star review at the Westin Los Cabos Resort Villas & Spa! Our activities team very much enjoys having fun with our guests and we appreciate the kind words to Claudia, Isaak and Jorge. We are also honored and hope you will come back and visit us again!
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AlfvenTG wrote a review 21 Nov
New York City, New York5 contributions6 helpful votes
Pro’s: Beautiful resort in a magnificent setting Pool area very enjoyable and never overcrowded. We were always able to find a place to sit by the pool no matter the hour. Property in general never seemed crowded Room was in great shape and the view (once our room was changed to what we paid for (see below) was spectacular. Food in all the restaurants we tried and also at the pool was generally very good. Our favorite meal was at El Ciruelo located at Baja Point which was excellent. Service everywhere was friendly and inviting. Most of the staff we came in contact with were excellent. Very easy to arrange on site Covid test Hotel felt very secure Great location near enough to San Jose del Cabo (easy ride with Uber) but far enough away to feel secluded. Cons: We paid for an ocean front view. However when we arrived in our room it faced a wall and the only way to see the ocean was to get close to the balcony and look all the way to the right. This was an extremely frustrating way to begin our stay. Thankfully after calling the front desk they were able to move us to a true ocean view room as we had paid for. However the whole experience left us with a bad feeling about the hotel. We paid extra for a room rate that included breakfast. However we found out on our first morning that the included breakfast only included 3 of the items off the extensive menu and those 3 items were not anything we were interested in. We were unable to choose other items off the menu (such as the Mexican items we craved) even if those other items cost less than what was included. Therefore we were forced to a) Order something we didn’t really want, b) Eat off property thereby forfeiting our included breakfast or c) Order something else off the the menu thereby paying for breakfast twice. We did a combination of these over the course of our stay. Concierge sent us to restaurants that were extremely touristy despite us asking to go to authentic Mexican restaurants where the locals go. It was obvious (and should have been expected) that the concierge/resort gets some type of kickback from the restaurants they send you to especially when we saw other guests of the resort at the same places. It was frustrating that the concierge did not take into account our very specific request to not eat at touristy restaurants. Concierge did a poor job of arranging ground transportation to and from the airport. On the arrival our name was not on the list at the airport and we had to wait nearly 30 minutes for the ground transport company (Baja Pacific) to sort things out. On the departure, despite the concierge telling me everything was all set, the Baja Pacific ground transportation rep at the hotel showed me an email on his iPad which indicated our transfer back to the airport had been cancelled for some reason. Thankfully I took it upon myself to check with the ground transport company directly the day prior to departure rather than accepting the word of the concierge. Concierge promised several emails about the hotel and various Reservations/tours that were never received. At one point she told me she sent them but I could see on her screen she had sent to a different person in error Tours arranged by the concierge had numerous up charges once we arrived at the tour location. It would have been nice if this was made clear from the start and/or we were given the option to pay them up front. In one case the up charges nearly doubled the cost of the tour. Parts of the hotel facade appeared to be falling off the bottom of the open area above the pool area. At check in we were told we would be called when our room was ready. This call never happened as when I checked back with the front desk after a few hours I was told our room was already available and they weren’t sure why no one called me advising of this. Phone in room did not work I’m not sure what benefits my Bonvoy gold elite status has but there didn’t appear to be any at this property.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Make sure you are very clear about your room being an ocean view
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Vladimiro d wrote a review 13 Nov
Mexico City, Mexico51 contributions27 helpful votes
Very nice property. Employees very friendly and good service. The bad part. They give us the room until 5 PM, when the check in is 3 PM. They did not clean the room, when I call they said that we must let them know in advance that we want the room clean every day !!!!! And then they told us that because COVID we need to buy at least 7 nights to get a clean room every day……..at least they need to mention it in their Hotel highlights, so you know in advance that we will be cleaning a room during your vacations. Unbelievable. The nice last part is that they give us a paper notifying us that check out is 10 AM….first time that in a Hotel check out is 10 AM, the std is 12 AM. To be a Marriott member I am completely disappointed.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Check what are the property conditions before make your reservation.
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Response from Marriott Vacations Worldwide, Other at The Westin Los Cabos Resort Villas & Spa
Responded 1 week ago
Thank you for your review of the Westin Los Cabos Resort Villas & Spa. The resort check in time is at 4pm and departure time is at 10am at our vacation club location. We apologize if your room took a little longer to be prepared for your arrival. Our resort is a vacation ownership resort and have different cleaning schedules than a full service hotel and apologize that you were not aware prior to your arrival.
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PRICE RANGE
US$199 - US$407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin resort & spa los cabos hotel san jose del cabo, westin resort and spa los cabos, westin san jose del cabo, san jose del cabo westin, los cabos westin, club regina los cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
223
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Frequently Asked Questions about The Westin Los Cabos Resort Villas & Spa
Which popular attractions are close to The Westin Los Cabos Resort Villas & Spa?
Nearby attractions include Alfredo Ginocchio Gallery (1.2 km).
What are some of the property amenities at The Westin Los Cabos Resort Villas & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Los Cabos Resort Villas & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Los Cabos Resort Villas & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Los Cabos Resort Villas & Spa?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Westin Los Cabos Resort Villas & Spa?
Conveniently located restaurants include Pan Di Bacco Merkado, El Merkado, and Carbon Cabron.
Are there opportunities to exercise at The Westin Los Cabos Resort Villas & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Westin Los Cabos Resort Villas & Spa have airport transportation?
Yes, The Westin Los Cabos Resort Villas & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Los Cabos Resort Villas & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Los Cabos Resort Villas & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Los Cabos Resort Villas & Spa?
The staff speaks multiple languages, including English and Spanish.