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Aldea Zama Ixchel, Tulum 77760 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (137)
Pool & Beach (26)
Videos (1)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Copal Tulum Hotel
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#73 of 200 hotels in Tulum
Welcome to Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum’s beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Airport transportation
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Breakfast available
Rooftop bar
Taxi service
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Open-air bath
Rooftop terrace
24-hour security
Baggage storage
Sun terrace
24-hour check-in
Laundry service
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Room features
Blackout curtains
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Interconnected rooms available
Private balcony
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available
135Reviews10Q+A10Room tips
Traveller rating
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Popular mentions
Nakita Harris wrote a review Yesterday
Venice, California6 contributions
Room was amazing. Joel at the Jungle restaurant is incredible service - he serve the most amazing passionfruit margarita, he is like a therapist he will listen to your stress and he is very amazing energy. Very kind man. Ask Joel for the pollo tacos they are AMAZING. The margaritas are made fresh so no hangover from nasty sugar its all fresh fruit.
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Date of stay: July 2021
Room Tip: go to the daily vinyasa yoga 9 am
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EnkyMylove wrote a review Feb 2021
Tulum, Mexico4 contributions
Hotel's Favourite
We have fallen in love with this place since the beginning, the kindness of the guys frontdesk, the magical garden and the beautiful sense of peace. They have a special spot on the roof, with infinity pool and an open bar where they play music by night , wow..delicious drinks with authentic mezcal . Thanks Claudia, our super host !
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Date of stay: February 2021
shezblack wrote a review 18 Jul
Bronx, New York1 contribution
Absolutely loved our stay at the Copal Tulum. This place is amazingly beautiful and clean!!!! The main pool and rooftop pool were so peaceful. The staff were all so helpful and friendly. Everyone greeted us. The service was great!!! Everything was communicated through WhatsAPP and the response time was quick. I had an issue with the bathroom water on the first night but it handled immediately. The restaurant had really good breakfast and lunch for a great price. This was such a convenience, we ate there every morning. Definitely take advantage of the outdoor Spa by the pool. We had the best massage. Thank you Jimena, and Copal Staff! Can’t wait to come back.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Bring your own garment steamer as they do not have irons in the rooms. You can request one at the...
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Stacy wrote a review 9 Jul
1 contribution
Our stay was a welcomed retreat after fleeing from Dreams Tulum. With 2 big pools and a plunge pool, our two year old was in heaven. The hotel was just as pictured and the staff has been super helpful and responsive the entire stay. Thank you team Copal!!
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Date of stay: July 2021Trip type: Travelled with family
dante w wrote a review 6 Jul
1 contribution
We were greeted by Lula who showed us around the area, she was warm and friendly and did a great job ensuring we had everything we needed. The copal hotel setup was amazing, we stayed in a two bedroom with a large living room area and a balcony that oversaw most of the tree line courtyard area. Everything was clean and fresh and gave a sense of openness with the greenery. The first night we ate at Kokoros the Japanese inspired restaurant…food was bar none top notch…Would definitely stay here again
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Date of stay: June 2021Trip type: Travelled with friends
US$94 - US$185 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Copal Tulum Hotel
Which popular attractions are close to Copal Tulum Hotel?
Nearby attractions include Batey Mojito & Guarapo Bar (0.9 km), Laguna Kaan Luum (0.9 km), and Curandero Tulum (0.9 km).
What are some of the property amenities at Copal Tulum Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Copal Tulum Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Copal Tulum Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Copal Tulum Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Copal Tulum Hotel?
Conveniently located restaurants include Norita Tulum, Curry by Po Thai Restaurant, and PaQuino Coffee Shop.
Are there opportunities to exercise at Copal Tulum Hotel?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Copal Tulum Hotel have an airport shuttle?
Yes, Copal Tulum Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Copal Tulum Hotel?
The staff speaks multiple languages, including English and Spanish.