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Kasa Hotel Tulum

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Traveller (42)
Room & Suite (27)
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Overview
  • Excellent84%
  • Very good11%
  • Average4%
  • Poor0%
  • Terrible1%
Travellers talk about
“swim up bar”(6 reviews)
“the penthouse”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Kasa Hotel Tulum
Offers & Announcements: Free breakfast with your stay
Offers from Kasa Hotel Tulum
Offers & Announcements: Free breakfast with your stay
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Reviews (95)
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All reviewsswim up barthe penthousehotel is locatedliving roommanager joeluxury suiteprivate rooftop poolfree bikesan amazing hotelbike ridetulum stripbeach roadeasy accessrooms are beautifulspent a weekhome away from homelocation is great
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1 - 5 of 77 reviews
Reviewed 4 days ago via mobile

Our family of four stayed for a week at KASA and had most every expectation exceeded throughout our stay. The staff was great, providing not only a wonderful experience on site, but also talking with us about places we went and suggestions from them for...More

1  Thank kseymour2018
Response from Joe V, General Manager at Kasa Hotel TulumResponded 3 days ago

Thank you for taking the time Mr. Seymour for writing such a detailed and ¨BOMB¨ breakdown of your experience here at KASA. It is always a pleasure to see our guests appreciating the KASA penthouses, as we feel that they are truly unique and that...More

Innkeeper's Favourite Review
Reviewed 8 November 2017 via mobile

We stayed at Kasa with our 2 boys (7 & 9) who loved the pool, we loved the swim up bar... The staff was friendly and helpful. We live in the Riviera Maya but have never experienced Tulum for more than a day (the beaches...More

1  Thank Mike B
Response from Joe V, General Manager at Kasa Hotel TulumResponded 9 November 2017

It was our pleasure and may I say what beautiful family you have. Thanks for your visit and we hope to see you again. JOE VANDERLEEUW GENERAL MANAGER Mx: +52 (554) 170-6512 USA: (877) 653-0166 joe@kasatulum.com | kasatulum.com Prol. Sayil, Lotes 4, Mza 33, Aldea...More

Reviewed 6 days ago

We are just back from Kasa Tulum. We are a family of four and we chose the private penthouse with two bedrooms and a private pool ! The Penthouse is as beautiful as on the pictures, it is real luxury and it feels home. Everything...More

Thank Isabelle C
Response from Joe V, General Manager at Kasa Hotel TulumResponded 4 days ago

Good afternoon Isabelle and thank you for your review. Thank you for your detailed experience here in a penthouse at KASA. Thank you for the feedback on the front desk staff. Your positive comments on the staff really goes along way. Thank you again, Joe...More

Reviewed 1 week ago

My wife and I recently stayed in one of the Penthouse apartments, it was absolutely amazing! Just wow. The apartment was stunning inside and out, the finishes are to an extremely high standard, the apartment itself is very spacious, the bedrooms are comfy, the kitchen...More

Thank IestynLJones
Response from Joe V, General Manager at Kasa Hotel TulumResponded 4 days ago

Good afternoon Lestyn, Thank you for your review. I am glad that you enjoyed the the layout, finishings and comfort that our penthouses offer. I am also glad to see that my staff were on point as always. We hope to see you here again...More

Reviewed 1 week ago via mobile

Nicely situated between the beach and town. We rented bikes and rode to either (sometimes both) every day. They have a free beach shuttle as well! Overall, we loved our stay at Kasa. The staff was super responsive on WhatsApp and catered to all of...More

Thank aalbertlevine
Response from Joe V, General Manager at Kasa Hotel TulumResponded 1 week ago

Good afternoon Albert and thank you for your review. I am happy that you enjoyed your stay here at KASA and I hope that you come back to visit us soon. Joe Vanderleeuw General Manager

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Most Booked Properties in Tulum, Mexico
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Concierge
Multilingual Staff
Room Service
Airport Transportation
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$93 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (42)
Room & Suite (27)
Pool & Beach (18)
Dining (4)
Questions & Answers
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DanPDX1783
11 March 2018|
AnswerShow all 2 answers
Response from Joe V | Property representative |
Sorry for our delay in getting back to you and than you to all of our previous guests for your helpful feedback. We are a bike ride away from both downtown and the beach. You can email us by visiting our website and I will... More
0
Votes
DanPDX1783
9 March 2018|
AnswerShow all 6 answers
Response from emmaellenh | Reviewed this property |
It’s about 20-25mins walking distance from the town. There is a bar service but it’s quite expensive.
0
Votes
Dingdang
18 February 2018|
AnswerShow all 3 answers
Response from FunintheSun48855 | Reviewed this property |
It is as the other TA say about 1/2 drive. We have rented a car, so worth it to have your own car and go where you want, when you want. We have also used nasttransfers - NAST - North America Shuttle Transfer. They are very... More
0
Votes
Room Tips
"We stayed on the top floor, so unsure what sound is like on the other floors."
Read review
"Penthouse 306 is incredible"
Read review
"Penthouse is amazing, we stayed in 306- beautiful decor, amazingly comfortable beds!"
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"Unit 301 has a private rooftop palapa and plunge pool, huge wrap around balcony, and great jungle breezes!"
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