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Carretera Tulum Boca Paila Km. 5.8 Zona Costera, Tulum 77760 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$418
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Traveller (384)
Room & Suite (61)
Dining (55)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotelito Azul
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 200 hotels in Tulum
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Hotelito Azul their hotel of choice when visiting the breathtaking white and beaches of Tulum. Providing an ideal mix of luxury, comfort and an eco-chic vibe, our property offers a unique setting of amenities, designed suites and villas. You’ll enjoy the greatest comfort in our rooms, perfectly balanced air conditioning, large balconies with hammocks and hanging chairs, and you can stay connected during your stay as Hotelito Azul offers guests free fiber optic quality internet. The hotel features a concierge, a rooftop terrace with sweeping views of the oxean and the jungle, and baggage storage. Plus, Hotelito Azul offers a beach club and our own Chef Thomas menu, which has been recognized to offer the very best of the Yucatan Peninsula gourmet food, organic ingredients, literally farm to table! For guests with a vehicle, parking is available for a fee. While in Tulum, you may want to check out some of the restaurants that are a short walk away from Hotelito Azul, including Hartwood (1.1 mi), Kin Toh (1.1 mi), and Gitano (1.0 mi). At Hotelito Azul, your comfort and satisfaction come first, and they look forward to welcoming you to Tulum.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Airport transportation
Secured parking
Wifi
Rooftop pool
Pool with view
Personal trainer
Restaurant
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Rooftop bar
Diving
Snorkelling
Windsurfing
Fishing
Taxi service
Couples massage
Massage
Baggage storage
Concierge
Mosquito net
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Private check-in / check-out
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Housekeeping
Walk-in shower
Bath / shower
Private balcony
Safe
Seating area
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Rate:Special rate available

Location

Full view
48Car recommended
Grade: 48 out of 100
40Restaurantswithin 1 km
2Attractionswithin 1 km
362Reviews11Q+A34Room tips
Traveller rating
  • 254
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  • 32
  • 13
  • 32
Time of year
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Language
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Popular mentions
Jessicca L wrote a review 23 Jul
Hammond, Louisiana1 contribution
+1
Hotelito Azul did not disappoint. I had to rebook my visit twice and they were very kind of worked with me to reschedule. I was a little optimistic when the airport transfer dropped me off at the door but once you enter the front door it’s truly amazing. The photos on their website did it no justice. I stayed in an Oceanfront Villa. It was very private and gorgeous! I got to wake up to the sunrise and go to sleep with the sunset from my very own balcony. Check-in was simple and I was greeted very warmly. Once you check-in you walk out into the jungle where they have their jungle bungalows. There are hammocks and swings and it’s simply breathtaking. The beach club was awesome. Caught some sun rays and was waited on by the friendliest. Most attentive waiters. I had dinner on the rooftop one night and it was truly an experience. The view and vibe both were unbeatable and again, the wait staff was so friendly and attentive. I loved that the WhatsApp was used as a means of communication. It was easy and the Concierge and Front Desk always responded in a timely manner. The ladies at Concierge were top notch and helped me greatly in making recommendations and setting up reservations for me. I regret not getting a massage from the beach masseuse! Next time! This hotel is gorgeous and j highly recommend you experience it!
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Date of stay: July 2021Trip type: Travelled solo
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Becca I wrote a review Dec 2020
Tulum, Mexico8 contributions2 helpful votes
Hotel's Favourite
I am SO excited my Dad and I stumbled upon this spot on our beach walk one morning. We stopped by for some drinks and ended up staying all day on the beautiful rooftop! Eleazar and his staff are amazing and so accommodating. I will definitely be going back as many times as I can to catch some beautiful sunsets and show this place off to visiting friends ❤️
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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Response from Oscar V, Owner at Hotelito Azul
Responded 31 Dec 2020
Becca, thank you so much for your wonderful review. We are so happy you loved Hotelito Azul so much! Our casa es tu casa! Come back as many times as you want, we would love to see you again!
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Travelista1211 wrote a review 23 Jul
Austin, Texas1 contribution1 helpful vote
Hotelito Azul is heavenly! The moment I arrived I was greeted by the friendly staff and shown to my beautiful suite on the beach. The hotel manager Samantha was amazing and took great care of me. The beach staff was attentive and the food at Hotelito Azul was amazing and fresh! The market Olivia serves the best healthy smoothies. Jorge and Emiliano at the rooftop bar were very gracious and provided fabulous service. I can’t say enough wonderful things about this hotel. I will definitely stay here again!
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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9rkupkcik3 wrote a review 21 Jul
1 contribution
Very nice and beautiful hotel. The decoration and the service 100% recommended! The only comment that I would have is that it does not include parking. Other than that my experience was awesome and I totally loved Tulum and the location of the hotel.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Oscar V, Owner at Hotelito Azul
Responded yesterday
Thank you so much for the time you took to write this review. We are so happy your stay at Hotelito Azul was so wonderful, please do come back to visit us again soon! :)
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Josh H wrote a review 21 Jul
New York City, New York25 contributions10 helpful votes
Beautiful beach setting and very friendly staff, and my girlfriend and I booked with a Travelzoo voucher for like $200 a night so it’s hard to be too unhappy about such an inexpensive room in Tulum. But we had some major difficulties also that are worth mentioning. First, there was just no water for 2 of the 4 nights we were there. Not just showering—I mean we couldn’t flush our toilet for like 12+ hours at a time so we were quite literally sleeping next to our own excrement. Not being able to wash our hands was pretty gross too. I get that infrastructure in Tulum isn’t quite the same as in back home in NYC, but reliable running water really is the absolute bare minimum for any place of hospitality and they need to be better prepared. In addition, the hotel’s WiFi was out for more than half of our time there and I spent most of the last day trying desperately to connect through my girlfriend’s iPhone hotspot with one bar of service to do what should have been a quick assignment for work. I know people come to Tulum to unplug on the beach, but I also have a pretty demanding job that requires me to be able to connect when needed and the lack of internet turned a two hour project into a whole day affair which really ruined the day for both of us. I actually suspect both of these issues were at least partially outside the hotel’s control (we were told that they were having trouble getting maintenance people out to repair) but then the solution is still probably to offer comp of some kind given how badly they detracted from our stay. The trip certainly wasn’t busting our budget so we didn’t feel the need push for anything, but a gesture of some kind would have been appreciated. Maybe one or two of the very NYC-priced meals. Other issues were less significant. For example, the WhatsApp system is a good idea but messages frequently just went unanswered, which was frustrating during the water and WiFi fiascos. The towel token system is chintzy for a higher end hotel and compulsively monitoring our towels for fear of a fine caused needless stress. The bar music rocked a bit too hard for a sleepy beach resort, and the lobby resembled something out of Kabul circa 2002– they were in the process of replacing it with an organic market but it would have been nice to know about the ongoing renovations when we were deciding where to book. Finally, Covid protocols were haphazard at best—we’re young and didn’t care that much, but others may. Hopefully most of these issues are attributable to Covid staffing and growing pains of a new hotel and will be worked out by the time others stay here. Maybe they already have been (although considering the very confrontational management responses to negative TripAdvisor reviews, it’s also possible that they aren’t taking constructive criticisms to heart). Overall it’s a great concept and I think there’s real potential there. Next visit we’ll probably just play it safe and splurge on something a bit more established and higher end, but I really am rooting for these guys. The most important asset for any hotel is its staff and Hotelito Azul has a good one.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Oscar V, Owner at Hotelito Azul
Responded 3 days ago
Dear Josh, thank yo for your comments. We have not sold those vouchers in a few years, possibly over a year ago. I am not sure if your experience is from back then, but the property has over-gone a multimillion dollar upgrade with so many new things in the form of amenities, renovations, three new top notch restaurants, a brand new state of the art gymnasium (imported from Italy), which open in a few opens, a brand new Organic Market with A/C, a semi-olympic size lap pool that opens in October, etc. Hotelito Azul is much much improved and different from when you probably visited. So, we strongly encourage you to visit us again, you will be pleasantly surprised! :)
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PRICE RANGE
US$187 - US$838 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
31
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Frequently Asked Questions about Hotelito Azul
Which popular attractions are close to Hotelito Azul?
Nearby attractions include Alumbra Tulum (0.4 km) and Aldea Luum (0.4 km).
What are some of the property amenities at Hotelito Azul?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotelito Azul?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Hotelito Azul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotelito Azul?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to Hotelito Azul?
Conveniently located restaurants include Fresco's, Chambao Tulum, and Parole Tulum.
Are there opportunities to exercise at Hotelito Azul?
Yes, guests have access to a pool and yoga classes during their stay.
Does Hotelito Azul have an airport shuttle?
Yes, Hotelito Azul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotelito Azul?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Does Hotelito Azul have any great views?
Yes, guests often enjoy the ocean view available here.