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Thompson Playa Del Carmen

1,571 reviews
#12 of 250 Hotels in Playa del Carmen
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Calle 12 Entre 5ta Ave. y 10 S/n Centrot Playa Del Carmen, Playa del Carmen 77710 Mexico
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Room & Suite (132)
Dining (115)
Certificate of Excellence

About

4.5
Excellent
1,571 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
Finding an ideal boutique hotel in Playa del Carmen does not have to be difficult. Welcome to Thompson Playa Del Carmen, a nice option for travellers like you. Rooms at Thompson Playa Del Carmen offer a flat screen TV, air conditioning, and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi. A rooftop terrace, a concierge, and room service are some of the conveniences offered at this hotel. A rooftop pool and a rooftop bar will also help to make your stay even more special. If you are driving to Thompson Playa Del Carmen, parking is available. Given the close proximity of popular landmarks, such as Nuestra Senora del Carmen Catholic Church (1.1 km) and Galeria Luis Sottil (2.3 km), guests of Thompson Playa Del Carmen can easily experience some of Playa del Carmen's most well known attractions. While in Playa del Carmen, you may want to check out some of the restaurants that are a short walk away from Thompson Playa Del Carmen, including Alux (1.6 km), El Fogon (0.6 km), and Oh Lala! (0.2 km). There is no shortage of things to do in the area: explore popular ancient ruins such as Zona Arqueologica Playa del Carmen, Monica, and Viajes 307. Thompson Playa Del Carmen puts the best of Playa del Carmen at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Spa
Free internet
Wifi
Public wifi
Internet
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Swimup bar
Poolside bar
Rooftop bar
Taxi service
Rooftop terrace
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
1,571Reviews100Q+A100Room tips

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Great location
This place is excellent. The rooms are decorated nicely and very spacious. There’s a rooftop pool with chairs in the water which was a plus for me. Restaurant and shops all within walking distance. I definitely would recommend this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
+1
Great time.
Just visited the Thompson. It was a great experience. We had an amazing time at the roof top bar and our server *Janet* was absolutely amazingly attentive and wonderful. Make sure you ask for her, because she made our trip. Also, remember the hotel is downtown, as in •DOWNTOWN• There will be music, crowds, and a good time - I don’t think the sound was an issue. Light sleepers, complainers, or the fun police may think about staying at beach house, which is more low Key, and awesome as well. That being said, sound proofing in the room is quite good, and we stayed over the Main Street. The staff was great and was so accommodating; yet was not overwhelming and gave you space. We were pleased with our stay...and would encourage others to stay here as well, and ask for Janet. 😘…
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Date of stay: January 2020Trip type: Travelled as a couple
The Worst Experience in Playa
I booked a Suite. It has a jacuzzi that is next to the balcony, and in front of the Balcony is tuis Restaurant called “Cantina”. The thing is that there is no curtain in this Big Window and all the people can see you when you are showering and when you are in the Jacuzzi. I asked 3 times for this to be solved and they didn’t solved the problem, they keep telling me that they would do something which wasn’t true. AlsoYou can hear all the music of the street inside the room, the windows doesn’t isolate the sound. You cannot sleep with all this noise. The night in this room costs about $ 550 per night and DEFINITELY DONT WORTH IT. I wouldnt come back.
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Date of stay: January 2020Trip type: Travelled as a couple
Best spot in town
The Thompson in Playa del Carmen was a fantastic home base for us to explore the area. The rooms are spacious, the beds are comfortable, and the staff is very attentive. Definitely spend time at the Beach House as well. Visit René at the beach house bar - he ran a great tequila tearing for us and took care of our drinks the whole time we were there. Thanks René! The Cbar restaurant at the Beach House is amazing. It was probably the best meal we had in Playa. Their Christmas brunch was four courses of pure enjoyment. Enjoy Cbar when you stay at the Thompson. Overall there's a lot to love about the Thompson. Staying in the city center is convenient and you still have access to the Beach House. Plus the staff we met were always super friendly! Totally recommended.
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Date of stay: December 2019Trip type: Travelled with friends
Great day club at the pool
Day party at the pool was so fun! Reasonably priced for our group of 4. It came to 650 pesos per person (minimum spend) And they gave us a couple free drinks to boot. We felt safe and well taken care of. would definitely come back.
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Date of stay: January 2020Trip type: Travelled as a couple
Previous
123456…212
At the Thompson main house what is the deal with paying to use that pool?? Is that the only pool up there? I didn’t find anyone commenting about this pool or pool club.. details please?!? We booked a thompson suite and looks like we have to pay $40pp to use pool??
I am happy to clarify your doubts. The rooftop facilities are open to all guests of both buildings (Main House and Beach House). You do not need to pay a minimum consumption while staying at our DayClub Alessia at the rooftop unless you want to reserve a cabaña or 1 of the 8 sunbeds which are available for reservations. The Day Pass for external clients costs 34.00 USD for ladies (30.00 USD consumable against food and beverages) and 58.00 USD for gentlemen (50.00 USD consumable against food and beverages). I hope that I have answered your question. Do not hesitate in contacting us for any further assistance prior to your stay. Looking forward to welcoming you to Thompson Playa del Carmen. Kind regards, Stefano Antoniazzi - Front Office Manager
0 votes
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What is the noise situation during weekdays? We plan on going Sunday - Thursday but don’t want to be have a problem with party/street noise.
This hotel is so unbelievably loud. I would be prepared to feel like you are sleeping inside of a nightclub.
1 vote
What time does the tequila tasting start?
Dear Kendra, Our tequila tasting starts at 6:00pm at Beach House on daily basis. many thanks! Annahi Leyva Beach House Manager
1 vote
Can anyone tell me if I would want to book at the Thompson, or, the Thompson Beach House?
Thompson Beach House!!!
0 votes
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Are the pools wide open to the public or exclusive for guests only? What does the resort fee cover? Thanks
There is a fee for non-guest to use the pool. Resort fees cover use of both the main hotel and the beach house, cabanas, etc. Cannot recommend this place highly enough!
3 votes
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123456…20
"Our room was a non-starter because of massive noise until 3am or later. We were facing 5th avenue."
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"i had construction site in front hehe"
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"The balcony was a great room choice!"
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"206 is one of the nicest rooms in the hotel, it did NOT disappoint. Completely worth the upgrade!"
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"Ask for a room at the end as very noisy and no soundproof from the corridor."
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123456…20
PRICE RANGE
€153 - €380 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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Frequently Asked Questions about Thompson Playa Del Carmen
Which popular attractions are close to Thompson Playa Del Carmen?
Nearby attractions include Quinta Avenida (0.2 km), Playacrawl (0.10 km), and 3D Museum of Wonders (0.3 km).
See all nearby attractions.
What are some of the property amenities at Thompson Playa Del Carmen?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
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Which room amenities are available at Thompson Playa Del Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at Thompson Playa Del Carmen?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
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What are some restaurants close to Thompson Playa Del Carmen?
Conveniently located restaurants include Harry's, La Cazota Grill Restaurant, and Zitla.
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Are there opportunities to exercise at Thompson Playa Del Carmen?
Yes, guests have access to a pool and a fitness centre during their stay.
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Does Thompson Playa Del Carmen have an airport shuttle?
Yes, Thompson Playa Del Carmen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Is Thompson Playa Del Carmen located near the city centre?
Yes, it is 0.3 km away from the centre of Playa del Carmen.
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Are any cleaning services offered at Thompson Playa Del Carmen?
Yes, dry cleaning and laundry service are offered to guests.
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Are there any historical sites close to Thompson Playa Del Carmen?
Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (1.3 km).
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Does Thompson Playa Del Carmen have any great views?
Yes, guests often enjoy the ocean view available here.
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