ROSEWOOD MAYAKOBA

About

5.0

Excellent

2,224 reviews

Location

Cleanliness

Service

Value

Travellers' Choice 2019 Winner

Certificate of Excellence

GreenLeaders Gold level

Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen. Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty, and pure, simple refinement. The ecological enclave of Mayakoba is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers.

Room & Suite (162)162

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Beach

Bicycles available

Babysitting

Parking

Free internet

Wifi

Internet

Hot bath

Infinity pool

Adult pool

Outdoor pool

Heated pool

Private pool

Sauna

Restaurant

Breakfast available

Breakfast buffet

Poolside bar

Diving

Golf course

Tennis court

Fishing

Children Activities (Kid / Family Friendly)

Kids club

Airport transportation

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Foot massage

Full body massage

Concierge

Non-smoking hotel

Butler service

Dry cleaning

Laundry service

Room features

Air conditioning

Private beach

Additional bathroom

Housekeeping

Private balcony

Minibar

Refrigerator

Flatscreen TV

Room service

Safe

Iron

Laptop safe

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Romantic

Lagoon View

Hotel links

Visit hotel website

Announcement

Hotel packages

Location

Full view

Contact

Ctra. Federal Cancun, Playa del Carmen 77710 Mexico

Name/address in local language

00 52 984 875 8000

Getting there

Cancun Airport41 kmSee all flights

Aerodromo de Playa Del Carmen10 kmSee all flights

Car HireSee all Playa del Carmen car hire

See all nearby hotels

Nearby restaurants

Punta Bonita at Rosewood Mayakoba

Cocina Milagro Restaurant

80 reviews

10 minMexican

Agave Azul at Rosewood Mayakoba

191 reviews

6 minJapanese

See all nearby restaurants

2,224Reviews249Q+A100Room tips

One of the best resorts in Playa Del Carmen

We stayed in one of the rooms where they have a pool at the rooftop with a view of the ocean. The photos online really don't do it justice. The complex is extremely beautiful by day and romantic by night. Now, one of my favorites. Lastly, the service. Impeccable. Personal in so many ways. Little chocolates, hand written cards. Everyday was an experience. Price wise, it's definitely at the higher end, but if you can afford it, this place worth it!

Review collected in partnership with Rosewood Hotels & Resorts

Date of stay: January 2020

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Travelled as a couple

Hotel's Favourite

It doesn't get any better than this!

We just got back from a family vacation (2 adults, 2 young adults and one GF) at RM. This is our 3rd time there but the first with the entire family. WE typically try new resorts and destinations…BUT I keep craving the RM….. It is my happy place! Reading all the other reviews, I agree with the majority of them. Now that we are home and slowly getting back to our reality, I have been thinking about what sets RM apart from the many lovely resorts out there? It is a tough question but I am going to say it is the management. Daniel, the GM is so present at the resort…whether he is just saying hi to you at the pool or dining with you on their special farm to table dinner or making Margaretta’s for everyone at the pool. All the senior staff know your name…and they are constantly checking in to make sure you have the best possible experience. In thinking about our other holidays, we only meet the manager when there was a problem. LOL! I think the food is good not great. Living in NY and being a food snob I can say that some meals were great and others just ok. But it really didn’t matter to us much because everything was so perfect and we were just so relaxed. The gym has two Peloton bikes with a tread and additional bikes on the way. This was a game changer for me. They are so much fun. All in all, I cannot imagine anyone being disappointed with their stay here. It is the real deal! I am plotting our next trip to Rosewood! …

Date of stay: May 2019

Dear janeybobaney, Thank you for kind review and feedback. We love that you came back for a third visit, this time with the entire family! As you know, our entire team is committed to making all of our guests feel at home. You are all part of the Rosewood Mayakoba family and we enjoy spending time getting to know you. We appreciate your comments regarding our food. Our goal is to offer our guests food that is authentic, with the freshest ingredients, simple but delicious. During your next visit, let us know if there are any specific dishes or menus we can create for you and your family. We look forward to welcoming you back!

Highly recommend

We visit the Cancun area yearly and this was our first time at Rosewood Mayakoba. Everyone who works there is pleasant and helpful and were totally committed to making our time there a pleasurable as possible. The attention to detail was unparalleled and the grounds are spectacular. The best hues rancheros I've ever had and I highly recommend the tacos, tostados and ceviche at La Fondita. This was by far, the nicest place that we have stayed and would definitely return.

Review collected in partnership with Rosewood Hotels & Resorts

Date of stay: January 2020

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Travelled as a couple

+1

Thanksgiving break

My 5 and 7 year olds have 1 week vacation for Thanksgiving. This year we ditched all of our family obligations and stayed for the first time at the Rosewood property. We are typically Four Seasons loyalists. But we heard great things! Also, we usually go to Hawaii but our kids have had a harder time with the jet lag so we tried Mexico. I absolutely loved this resort. We did not bring a nanny and kids are old enough to be in the club. Our set up was perfect in that they slept on a pull out couch and we had master bedroom. Service is outstanding. I love that it feels intimate and not commercial. You are limited in the number of restaurants so you may need to go to Fairmont or Banyan tree to try different restaurants. They had so many thoughtful details and a activities for everyone. They have beautiful sculptures of art, and they have a private garden with a small pizza wood fire oven in it for a private party. The kids club took kids there for lunch one day. There are movie nights for families that are very well planned and staged. Sometimes on the lawn or at the beach. The spa is excellent! The setting is very on the woods and nature oriented. There was a mayan horoscope lady that did fun readings. The gym is modern with great equipment and Peloton bikes! You can login with your account and they have shoes you can borrow as well to clip in. I'd come back here any day!…

Date of stay: November 2019Trip type: Travelled with family

Most extraordinary place

This was our second visit to Rosewood Mayakoba and we were blown away. The property, staff, service, facilities, food, ambiance could not have been more impeccable. I worry that any other resort will pale in comparison and fall short of our expectations. There was nothing I would change about this property and our experience, except perhaps to make sure I make dinner reservations in advance when coming during a busy time (we were there during thanksgiving and the restaurants do get booked up).

Date of stay: November 2019Trip type: Travelled with family

PreviousNext

12 3 4 5 6…392

Hi, what ages does the kids club take children from? Thanks!

We were never told an age minimum as our 2 boys are 10 and 12 years old, but there were definitely younger children in there. The types of games in the Kids Clubs are more appropriate for kids probably 5 and up. They have PS4/XBox video games, board games, a pool table, a ping pong table, etc. You may want to email the concierge, and they can tell you if there is an age requirement. I tried to include the concierge's email address here, but TripAdvisor would not let me.

Show all answers

do they offer floaties (flotation devices, puddle jumpers, life vests) for children for the pools, or should we bring our own?

You should bring your own. They do offer beach toys but you have to get them early in the morning.

Show all answers

Does this hotel offer all inclusive dining? If so how much does that cost?

Dear slludw33, Thank you for your question. Rosewood Mayakoba does not offer all-inclusive dining. The resorts has six restaurants and 24-hour in-suite service. In addition to our restaurants guests have over an additional 20 dining options to choose from within the Mayakoba resort enclave, all of which can be charged back to their suite. For further details, please contact Rosewood Mayakoba's Reservation department. Muchas Gracias!

Show all answers

Are the deluxe lagoon suites currently under renovation or are they complete? Thx!

Hello natef189, Our Deluxe Suites have been refurbished and are available. Please contact Reservations for availability. We look forward to welcoming you to the reimagined Rosewood Mayakoba soon!

Show all answers

Hi is there any entertainment on in the evening?

Dear barney1412, Thank you for your question. Rosewood Mayakoba has many dining and bar options for guests to enjoy in the evenings. Live entertainment is offered several nights each week during our specially themed dinners. Additionally, Mayakoba offers over 20 restaurants for guests to experience. This December, our newest culinary destination, Zapote, will debut. Guests can enjoy contemporary cocktails with Mayan ingredients and Mediterranean-style cuisine in Zapote's relaxed atmosphere. For further details about what is happening at the resort during your specific travel dates, please contact the our concierge or reservations department. Muchas gracias

PreviousNext

123456…50

"Room is amazing, large space, fine furniture, design and layout are really well done !"

Read full review

"Check out the villas on the lagoons."

Read full review

"Do not go to this hotel."

Read full review

"Loved #422"

Read full review

"Beach front is lovely, but far from everything. Rooms in the 100's are close to spa & some new construction; we like inner canal"

Read full review

PreviousNext

123456…20

PRICE RANGE

€919 - €2,989 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

rosewood mayakoba hotel playa del carmen, rosewood mayakoba playa del carmen

LOCATION

MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen

NUMBER OF ROOMS

129

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Frequently Asked Questions about Rosewood Mayakoba

What are some of the property amenities at Rosewood Mayakoba?

Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.

See all property amenities.

Which room amenities are available at Rosewood Mayakoba?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

See all room amenities.

What food & drink options are available at Rosewood Mayakoba?

Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.

Learn more.

Is parking available at Rosewood Mayakoba?

Yes, free parking is available to guests.

Learn more.

What are some restaurants close to Rosewood Mayakoba?

Conveniently located restaurants include Punta Bonita at Rosewood Mayakoba, El Puerto, and Cocina Milagro Restaurant.

See all nearby restaurants.

Are there opportunities to exercise at Rosewood Mayakoba?

Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.

Learn more.

Does Rosewood Mayakoba have an airport shuttle?

Yes, Rosewood Mayakoba offers an airport shuttle for guests. We recommend calling ahead to confirm details.

Learn more.

Are any cleaning services offered at Rosewood Mayakoba?

Yes, dry cleaning and laundry service are offered to guests.

See all property amenities.

Does Rosewood Mayakoba offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.

See all property amenities.

Are there any historical sites close to Rosewood Mayakoba?

Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (9.8 km).

See all nearby attractions.

Does Rosewood Mayakoba have any great views?

Yes, guests often enjoy the ocean view available here.

Learn more.

Want more?

See more questions & answers about this hotel from the TripAdvisor community.

Rosewood Mayakoba Resort, Playa del Carmen

About

Location

Reviews