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Secrets The Vine Cancun

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Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (16274)
Room & Suite (3083)
Pool & Beach (2762)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 249 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
On-demand films
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish

Location

Full view
81Good for walkers
Grade: 81 out of 100
29Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
14,071Reviews1,766Q+A100Room tips
Traveller rating
  • 11,126
  • 1,922
  • 653
  • 206
  • 168
Time of year
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Popular mentions
FairMinnesota wrote a review Today
Fairmont, Minnesota1 contribution
Over all it was a nice clean place! Food was good, I am not a picky eater but I’m sure if you were you could find something to eat. Covid makes it hard on every aspect of vacationing right now so you do have to understand things are not going to be the same. It seems the resort was understaffed at the time. But I think they tried to do the best they could. Smiles go a long way!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Mike_raub54 wrote a review Today
2 contributions
Absolutely loved our stay! Very safe and responsible COVID measures and but still very fun. No shortage of activities on site and very attentive staff. Our butler, Mario, was a huge help with anything we needed and the wait staff at the restaurants, pool, and bars was on top of everything we could have asked for.
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Date of stay: February 2021Trip type: Travelled as a couple
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Jeannie70 wrote a review Today
1 contribution
During a time when there were restrictions due to the pandemic, Angel and the rest of the entertainment team were absolutely amazing! Angel took our pool experience above and beyond anything I expected with games and dancing! His personal attention and care meant the world to us! Angel, Angel, Angel!! <3
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Date of stay: February 2021
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Wendy W wrote a review Today
2 contributions
The resort was excellent! Our room was stunning and the view was breathtaking. The entertainment team (Angel specifically) was amazing. He went out of his way daily to make sure we enjoyed our stay and had plenty to do! He bent over backwards for our group.
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Date of stay: February 2021
Value
Cleanliness
Service
Room Tip: We upgraded to the Master Suite oceanfront view and would do it again! Worth it!
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Gabrielle R wrote a review Feb 2021
2 contributions1 helpful vote
We just ate dinner at Dragons at Secrets The Vine and not only was the food delicious and flavorful but the service was excellent! Mario was our waiter for our table of 6 and he was so attentive, gave great suggestions for food and was very nice. I would go back just for the service! Ask for Mario if you go to Dragons, he’ll take care of you for sure!
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from E-Concierge Secrets The Vine Cancun, Otro at Secrets The Vine Cancun
Responded today
Dear 460gabrieller, We sincerely appreciate that you have taken the time to share your experience with us. Reading such kind words and remarks about our gastronomic offer and service is our best reward. Your comment will be shared with our entire team as motivation to keep up with our work. We hope to have the opportunity to host you again very soon. Best Regrads, Lina Arzuffi Social Media Coordinator
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Previous
PRICE RANGE
US$293 - US$699 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets The Vine Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
497
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Frequently Asked Questions about Secrets The Vine Cancun
Which popular attractions are close to Secrets The Vine Cancun?
Nearby attractions include HRoof (0.3 km), Club 91 (0.4 km), and Playa Ballenas (0.2 km).
What are some of the property amenities at Secrets The Vine Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Secrets The Vine Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets The Vine Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets The Vine Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets The Vine Cancun?
Conveniently located restaurants include Harry’s, RosaNegra Cancun, and Fantino.
Are there opportunities to exercise at Secrets The Vine Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets The Vine Cancun have an airport shuttle?
Yes, Secrets The Vine Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets The Vine Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets The Vine Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets The Vine Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (2.4 km).