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Carretera a Punta Sam km. 5.2 Mza 9 Lote 3, Cancun 77400 Mexico
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Traveller (955)
Room & Suite (67)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 269 in Cancun
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Restaurant
Special diet menus
Swimup bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Concierge
Sun umbrellas
Butler service
Doorperson
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Complimentary toiletries
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish
Hotel links
Special Offer:Make New Waves! Summer Special Sale
771Reviews50Q+A62Room tips
Traveller rating
  • 712
  • 29
  • 13
  • 3
  • 14
Time of year
Traveller type
Language
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Popular mentions
Erica G wrote a review 25 May
1 contribution
Sonny was amazing! Hiroshi at Garza Blanca!!! Food was so great, service was excellent! Loved my entire experience here! Everyone should come here! I’m so picky and they made me food that wasn’t even on the menu which I so appreciate it! I felt so welcome as a solo traveler! Definitely recommend coming here!
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Date of stay: May 2022Trip type: Travelled
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Dear Erica G, It is an honor to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the Resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with Sonny. We thank you on behalf of our team. Best regards, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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Jonna B wrote a review Jan 2022
Teaneck, New Jersey11 contributions2 helpful votes
Hotel's Favourite
We’ve stayed at Garza Blanca in other locations, so we know how wonderful the experience is at a Tafer resort. The design, accommodations, and amenities are always spectacular, and the same is true of the new Cancun site. Keep in mind, there is still construction going on- it wasn’t significant enough to bother us. Every single meal was consistently delicious- without a doubt, you will be impressed with the quality of food and drinks. There are currently 3 restaurants right on site- 2 more are in progress. However, the staff is what really makes the Garza Blanca experience exceptional. Some who deserve thanks for their exceptional hospitality are: At Bocados: Chef Isai, Erika, Luis Felipe and Javier gave us an amazing dinner experience, including the best steak I’ve ever eaten. Then Ernesto, Alex and Luis nailed it again with strawberries flambe made tableside. Ruben, the manager, did everything to ensure our complete happiness. At the lobby bar: Julio, Diego, Angel, Cecilio, and Felipe amazed us with an endless number of custom cocktail creations and great conversations! It’s wild to see how much “Spanglish” you can speak after a few drinks! At Hiroshi: Karla, Priscila, Zuri, Maria, and Francisco were so lovely, we came back 3 times! At the pools: Benjamin, David, Izmael and Ricardo kept the mezcal flowing and the Baja tacos coming! We will absolutely be back to visit our new friends in Cancun!
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Date of stay: January 2022
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded 24 Jan 2022
Dear 932jonnab, Thank you for expressing your great satisfaction at the Garza Blanca Cancun and for sharing the details of your stay with us. I am happy to read that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Chef Isai, Erika, Luis Felipe, Javier, Ernesto, Alex, Luis, Ruben, Julio, Diego, Angel, Cecilio, Felipe, Karla, Priscila, Zuri, Maria, Francisco, Benjamin, David, Izmael and Ricardo the team members you mentioned. Kind Regards, Otto Pareto General Manager Garza Blanca Cancun
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Anna M wrote a review 25 May
Upper Marlboro, Maryland1 contribution
My husband and I had a wonderful dinner at the restaurant Hiroshi at the Garza Blanca Hotel celebrating our 7th anniversary. We were served with elegancy and grace by Cliff, a restaurant representative. He was welcoming and courteous. He recommended us a great choice of meal for our anniversary dinner. The food was delicious and its presentation was exquisite. We felt extremely happy and thankful to Cliff for having made our celebration memorable. With thanks, Anna and Larry
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Date of stay: May 2022Trip type: Travelled
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Thank you so much Seaside445391, for taking a few moments to share your experience with us on Trip Advisor. We are highly pleased to know that you felt that our staff went above and beyond for you and your husband. It is an extreme pleasure for us to receive these kinds of comments from such a distinguished guest, but it is even much more satisfying to know that we contributed to making your vacations a memorable one. Best regards, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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Alma S wrote a review 25 May
1 contribution
The food at this restaurant is just as amazing as the service. Our waiter Cliff was extremely kind and recommended the best tasting food and drinks. Everyone should visit this restaurant and ask for Cliff!
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Date of stay: May 2022Trip type: Travelled
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Thank you almasU6793XD for your valuable comments. We appreciate you having placed your trust in Garza Blanca Resort & Spa Cancun to celebrate holidays. We are extremely pleased to know that you enjoyed your stay at our hotel; from the facilities to the service of our staff, who take care of every detail to provide an unforgettable experience. We are glad that we have been part of your celebration, and we will be more than happy to have you back. Sincerely, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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gloria f wrote a review 24 May
1 contribution
Garza Blanca’s Hiroshi’s restaurant is not only delicious but a delight to eat in. Our waiter, Cliff, treated us like royalty and made our first night’s dinner extra special with his superb recommendations. Ours is a mom-and-daughter trip (my mom rocks!) and we can’t wait for the rest of our stay!
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Date of stay: May 2022Trip type: Travelled
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Response from Otto P, General Manager at Garza Blanca Resort & Spa Cancùn
Responded yesterday
Dear V2145VYgloriaf, Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Cancun and for taking the time to share your experience with us. I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction. It will be an honor for the Resort to welcome you back soon and offer you our hospitality. Kind regards, Otto Pareto General Manager Garza Blanca Resort & Spa Cancun
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PRICE RANGE
US$318 - US$511 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
452
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Frequently Asked Questions about Garza Blanca Resort & Spa Cancùn
Which popular attractions are close to Garza Blanca Resort & Spa Cancùn?
Nearby attractions include Capilla de Guadalupe (7.4 km), Playa Norte (6.2 km), and Zona Arqueologica El Meco (2.2 km).
What are some of the property amenities at Garza Blanca Resort & Spa Cancùn?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Garza Blanca Resort & Spa Cancùn?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Garza Blanca Resort & Spa Cancùn?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Garza Blanca Resort & Spa Cancùn?
Yes, free parking is available to guests.
What are some restaurants close to Garza Blanca Resort & Spa Cancùn?
Conveniently located restaurants include Restaurante Käajal, Capricci Pizza & Sfizi, and Mumma Rooftop Bar.
Are there opportunities to exercise at Garza Blanca Resort & Spa Cancùn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garza Blanca Resort & Spa Cancùn have airport transportation?
Yes, Garza Blanca Resort & Spa Cancùn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garza Blanca Resort & Spa Cancùn?
Yes, dry cleaning and laundry service are offered to guests.
Does Garza Blanca Resort & Spa Cancùn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Garza Blanca Resort & Spa Cancùn?
The staff speaks multiple languages, including English and Spanish.