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Crown Paradise Club Cancun

Blvd. Kukulkan 18.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Official Hotel
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (11171)
Panoramas (115)
Pool & Beach (2325)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Paradise Club Cancun
Updated 02/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#48 of 249 hotels in Cancun
Travellers' Choice
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever.
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Full view
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Head massage
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Interconnected rooms available
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
VIP room facilities
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, Spanish
13,868Reviews2,801Q+A100Room tips
Traveller rating
  • 6,754
  • 3,927
  • 1,694
  • 780
  • 714
Traveller safety
Time of year
Traveller type
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Selected filters
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Popular mentions
Matt H wrote a review Feb 2021
6 contributions2 helpful votes
We had the best time and were well cared for the whole time. Our drinks never went dry our food was delicious and the rooms were always clean. Thank you for a wonderful time. We hope to see you again soon.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Response from Crown Paradise Club All Inclusive Resorts, Director General at Crown Paradise Club Cancun
Responded 3 days ago
Dear R1732MDmatth, Receive our warmest greetings from sunny Cancun. Many thanks for choosing Crown Paradise Club for your vacations and for the time invested to leave your comments. We are glad to know you enjoyed all our services and facilities, rest assured our team will be overjoyed to know their attention is recognized by you. It will be a pleasure to welcome you back in the nearest future. Sincerely, Julio Cabrera General Manager
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Tony C wrote a review Feb 2021
Gypsum, Colorado3 contributions
The first time over there all staff was amazing we had some restaurants and slides closed but that’s understandable. The second time around I didn’t appreciate the front desk Not accommodating for our group size we were 14 and only got 10 towel cards One on the front desk told me I could go to town and buy the extra SMH. The bellboys should only help you with your luggage not with year vehicle rental and adventure park purchases Especially when they left after you told him how much you spent on them. I would like to know why some of the restaurants and slides were closed did not get an answer. I tried nearly every day early in the morning in in the afternoon to get reservations on one of the on-site restaurants even breaking up my group but we struck out every single time.
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Review collected in partnership with this hotel
Date of stay: February 2021
Sleep Quality
Jessica P wrote a review Feb 2021
6 contributions1 helpful vote
If you are worried that your caviar must be the proper temperature or you need to swirl your wine around its glass before you drink it, then this resort is not for you. If you are a normal, average person who likes fun, sun, and great tropical drinks with amazing people then you should absolutely stay here. We brought are kids (ages 9-21) and they all had an awesome time. To start, the staff are really amazing people who are always smiling, engaging, and willing to help with anything. The entertainment staff were great throughout the day through the nightly performances. Angel and Victor in particular did an awesome job! Every bartender, waiter, and cleaning staff we encountered all need to be recognized for there hard work. We had 5 people in our group and the family suite was perfect. 2 bathrooms, great beds, and a great location. Most of the specialty restaurants were open on alternating nights and had great food. The main buffet was fine, but maybe needed a little more variety day-to-day. A main travel concern we had was about COVID testing to meet the US travel requirements. They had testing onsite that was both convenient and affordable to meet the requirements. We opted for rapid antigen tests and were charged $50/person. We were a little worried before booking about what kind of place this would be. Best decision we could have made. Would recommend to anyone and definitely go back.
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Date of stay: February 2021
1 Helpful vote
Ray C wrote a review Feb 2021
1 contribution1 helpful vote
Trip was good, majority of team/staff are awesome. Food quality could increase and a few more options on the menu would help. Also a few resort updates would help, along with having more of the facilities open . I know occupancy volume would help this issue.
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Review collected in partnership with this hotel
Date of stay: February 2021
Sleep Quality
1 Helpful vote
Response from Crown Paradise Club All Inclusive Resorts, Director General at Crown Paradise Club Cancun
Responded 1 week ago
Dear Ray C, First of all, receive our warmest greetings. Thank you so much for staying with us and for giving us your feedback. We love reading how much you enjoyed your recent visit with us and we also appreciate mentioning all the positive points that made your experience memorable and unique. All look forward to welcoming you back in the not too distant future. Yours faithfully, Julio Cabrera General Manager
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Elizabeth O wrote a review Feb 2021
2 contributions1 helpful vote
This trip was the galentines trip of our dreams. Honestly everything was fabulous. We had the best vacation. Pros: Entertainment: The magic show and lip sync battles were awesome in the theater! We got to sing karaoke which was hilarious. We had so much fun with aqua zumba each day and the entertainment staff was hilarious. Victor was the best! He made our trip super memorable. Beach: The beach was fabulous, plenty of room on and no need to rush to get chairs which was great. The pool that overlooked the ocean was great for days when the water was too wild. Staff: The staff was always helpful, they were kind and friendly! Covid: All the staff was wearing masks, but at most places guests were not required to. They had covid testing on site, as well as a quarantine plan set up for anyone who tested positive. Cons: -Be sure to make dinner reservations a week before your stay -Some of the things were closed due to covid (kids slides, a few restaurants) but we weren't too disappointed -The beds and pillows were absolutely terrible. We slept great because we were so tired, but I was shocked by how hard both of them were. -We asked for adjoining rooms, and got rooms 4 doors apt. (could have been worse) I absolutely loved my stay and would come again! I am trying to convince my family to come for Christmas!
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Date of stay: February 2021
Room Tip: I recommend a sea view room, it was worth it.
See more room tips
1 Helpful vote
Response from Crown Paradise Club All Inclusive Resorts, Director General at Crown Paradise Club Cancun
Responded 1 week ago
Dear travelwithelizabeth, First and foremost, receive our warmest greetings. We thank you for your review, and we are naturally very sorry to have disappointed you on this occasion, nevertheless, we would like to mention that your feedback is essential due to allow us to enhance our services, and rest assured your comments will be shared with the areas in order to verify the details. Once again, many thanks for your time. All hope you will give us an opportunity to make amends by making a return visit. Sincerely, Julio Cabrera, General Manager.
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US$151 - US$326 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Crown Paradise Club Cancun
Which popular attractions are close to Crown Paradise Club Cancun?
Nearby attractions include HRoof (4.2 km), Parque Maya Tours (2.0 km), and Party Rockers Cancun (2.7 km).
What are some of the property amenities at Crown Paradise Club Cancun?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Crown Paradise Club Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Paradise Club Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crown Paradise Club Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Crown Paradise Club Cancun?
Conveniently located restaurants include Restaurante Benazuza, Restaurante Careyes, and Tora Cancún.
Are there opportunities to exercise at Crown Paradise Club Cancun?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Crown Paradise Club Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Paradise Club Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crown Paradise Club Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crown Paradise Club Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.0 km) and Scorpion’s Temple (6.3 km).