The food was ok but the service was great! Ferdy our server made great recommendations and was responsive and attentive to our needs. He kept the drinks coming and was super friendly with everyone it seems.
Absolutely fantastic experience at the hotels Italian restaurant. The decor really added to the Italian feeling and the food was incredible. Orlando the waiter made are evening extra special with the service he provided making so much fuss of the whole family with his enthusiasm and our glasses were never less than half full great evening all round.🇲🇽🇮🇹😁
It was super great. It realy is a paradise for kids. So much activities, clean, super great service, all very kind and helpful and fun. The food, the pool, the playground, the spectacular spectacle and the attention given to kids, the pool party for kids, the buffet and the room service. Thanks to Hector, Jennifer Geronimo, Manuel and the gym personal so nice and kind. Very nice stay I recommend it to all families!
Israel is one of a kind that knows what he's doing when it comes to customer service and he's team very professional Alexa Gutierrez el capitalism guarantee my name sooner or later we will be back here again olah
Angel is super nice. The door was held open and we were politely greeted. The service was fantastic, drinks were good and the food was fantastic. I had the puff pastry, french onion soup, filet mignon, and chicken cordon blue and it was all good.
Excellent food and service! Thanks so much Miguel for Making my pre-birthday a great one! My has gracias! Todo fue delicioso muchas gracias a Miguel por un servicio excellente para celebrat antes de mi cumpleanos!!
We loved it! Had a great time, Don Miguel definitely took care of us. The best restaraunt we've had at the hotel, even surprised us with birthday cakes! El mejor restaraunte del hotel! Don miguel nos cuido muy bien
Tessa, Carlos ,robento,abi, viri and Brey are amazing at the kids club. My kids enjoy coming to kids club . They are kind and go the extra steps to make sure they are good. Kids club have so many activities
The resort is fantastic. It’s relaxing and fun but the best part is the staff! Elias, Andre, and Jesus of the entertainment staff were so fun and so nice. Jesus the bell boy greeted us every day with a smile and was attentive and worked fast. Gabriel the bartender made our trip (and drinks) so entertaining. Jose the waiter in San Soucis made our dining experience there extremely memorable. On top of those specific people, all day long you are greeted with smiles from hard working people, often seen cleaning and attending to the hotel all day long. We’ve gone several times and we will be returning.
We had an amazing experience with our wonderful server Miguel… Very interactive with a very pleasant attitude. By far my favourite server at this resort. Amazing food as well. Muchas Gracias Miguel! 😊
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