Royal Solaris Cancun
7,297 reviews
#30 of 249 Hotels in Cancun
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Blvd. Kukulcan Km. 20.5. Lote. 64 2A Etapa. Seccion A Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$167
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (6,302)6,302
360
Panoramas (10) Pool & Beach (1365)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Individually wrapped toiletries
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Solaris Cancun
More questions?
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#30 of 249 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Royal Solaris Cancun is a magnificent family all inclusive resort with 300 rooms, overlooking the Nichupte lagoon or the Caribbean Sea, in a complex that has a unique pyramidal structure. Enjoy all the entertainment with daily activities and nightly show for you. Children also have a special place for fun in our Baby Park, Mini Club and Mini Water Park, supervised by our staff. Rooms features two double beds or one king size bed and lounging areas. Oceanfront pool complex divided into 3 sections. Private marina with non-motorized water sports. Free Wi -Fi, Lagoon view fitness center, Oceanfront outdoor jacuzzis, Hospitality room available for early check-in and late check-out. 24 hours- Room service. The hotel will charge an additional fee of $25.35 MXN (Mexican pesos) per room, per night. This is a municipal tax due to environment sanitation.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Kids stay free
Parking
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Mini golf
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Green
Languages Spoken
Spanish
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
304Restaurantswithin 10 km
80Attractionswithin 10 km
Contact
Blvd. Kukulcan Km. 20.5. Lote. 64 2A Etapa. Seccion A Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
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7,297Reviews790Q+A100Room tips
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Popular mentions
Such a nice and helpful staff throughout the resort. By the pool, Nancy was so attentive and went out of her way to give great service and constantly see if we needed anything! The place was very clean and well kept, and offered many options.
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Date of stay: February 2021Trip type: Travelled with friends
Helpful
We visited the Royal Solaris This February. Covid guidelines are adhere and followed by the staff. Unfortunately that is not the case with all the guests. However we felt safe. The service from the staff is great! Starting with Marco, our club Service rep who checked us in. He was very professional and diligent checking on us everyday to make sure we were happy and if we needed something. Victor the Cheff at Marco Polo: amazing food and the presentation is top notch. Julio de Captain of Marco Polo, his professionalism and attention is extremely appreciated. Unfortunately that is not the case with upper management. We requested and paid for a romantic dinner and we did not get what was advertised. Their brochure needs to be updated to avoid false advertisement. The Jacuzzi need some updating and pampering. I did not like it at all. Last but not least, how can we forget the making staff at the premiere bar. Anthonia and Richard. They were very attentive, friendly and acclimating with our drink requests. We appreciate the service of all the staff at the Royal Solaris.…
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Hoteles Solaris de Mexico, General Manager at Royal Solaris Cancun
Responded yesterday
Thank you for taking the time to share your comments with us regarding your recent stay. It's great to read how special this visit was and how our staff went the extra mile to assure you had a great and unforgettable trip!We appreciate your feedback, we have shared your comments to the departments in charge for immediate action. We look forward on welcoming you again soon! Best regards, General Management
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Excellent hotel! Good service. The waiters are very helpful. Liked the service around the pools. Especially a girl named Nancy. Thanks to Nancy for the delicious cocktails and tequila. Прекрасный отель. Хорошее обслуживание. Официанты очень старательные. Понравилось обслуживание возле бассейнов. Особенно девочка Нэнси. Спасибо, Нэнси за вкусные коктейли.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Hoteles Solaris de Mexico, General Manager at Royal Solaris Cancun
Responded yesterday
Thank you for taking the time to share your comments with us regarding your recent stay. We are glad you had a magnificent time! We are glad you enjoyed the service from our staff members from the pool and restaurants and felt pampered and special with Nancy. We look forward on welcoming you again soon! Best regards, General Management
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this was the first time traveling out of the USA in 2021. Had to make this trip happen before travel restrictions. this place has a sister hotel next door and available for amenity usage. hotel was safe and clean. food was hit and miss with options. 4th floor unobstructed ocean view room with 2 beds. make sure to reserve a spot at the restaurant onsite from early morning to 10am the day before dinning. I was unable to reserve dinning , so I'm unable to rate quality. no free hotel/airport shuttle but staff onsite will help to make arrangements back to airport for a $10-15/person. what you see in the hotel pictures is what you get. for my first all-inclusive in Cancun, it wasn't bad.
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Date of stay: January 2021
Helpful
Response from Hoteles Solaris de Mexico, General Manager at Royal Solaris Cancun
Responded yesterday
Thanks for taking the time to share your very detailed review regarding your recent stay. Thanks so much for your compliments towards our services and and facilities ,thank you for sharing the areas of opportunity that you identified during your stay, as this allows us to improve your experience and that of all our guests. We look forward on welcoming you again soon! Best Regards, General Management
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I just wanted to comment and say how my boyfriend and I spent most of our days relaxing by the main pool. We wanted to give a HUGE thanks to Mario for making our time amazing and for his excellent service! Every morning we woke up and we’re excited to come down to the pool and see marios smiling face. We will be back and hope to see Mario next year!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Response from Hoteles Solaris de Mexico, Director General at Royal Solaris Cancun
Responded 1 week ago
Thank you for taking the time to share your comments regarding your recent stay. We are very pleased to know that you had a fantastic vacations and enjoyed our facilities and services, especially from Mario. We hope to have the opportunity to serve you again in the near future. Best regards, General management
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PRICE RANGE
US$153 - US$338 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal solaris cancun hotel cancun, royal solaris caribe, solaris resort cancun, royal solaris cancun mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Royal Solaris Cancun
What are some of the property amenities at Royal Solaris Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Royal Solaris Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Solaris Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Royal Solaris Cancun?
Conveniently located restaurants include NAVIOS Fusion Mexican Food, El Galeon del Caribe, and Km 19. 5 Restaurant & Bar Cancun.
Are there opportunities to exercise at Royal Solaris Cancun?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Royal Solaris Cancun have an airport shuttle?
Yes, Royal Solaris Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Solaris Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Solaris Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Solaris Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (2.7 km) and Scorpion’s Temple (7.1 km).
Does Royal Solaris Cancun have any great views?
Yes, guests often enjoy the harbour view available here.