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Fiesta Americana Condesa Cancun All Inclusive

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Blvd. Kukulkán Km 16.5 Zona Hotelera, Cancun 77500 Mexico
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US$529
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Free cancellation until 01/02/23
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About

#11 of 273 hotels in Cancun
Location
Cleanliness
Service
Value
GreenLeaders Gold level

Looking for a place to stay in Cancun? Then look no further than Fiesta Americana Condesa Cancun All Inclusive, a romantic all-inclusive resort that brings the best of Cancun to your doorstep.

Cancun Fiesta Americana Resort is a romantic all-inclusive resort offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The all-inclusive resort features a concierge and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Cancun. For guests with a vehicle, parking is available.

Avenida Kukulkan (1.6 mi), located nearby, makes Fiesta Americana Condessa a great place to stay for those interested in visiting this popular Cancun landmark.

While visiting Cancun, you may want to try some shrimp at one of the nearby restaurants, such as Lorenzillo's, Harry's Cancún, or Puerto Madero.

During your visit, be sure to check out popular historic sites like El Rey Ruins (Zona Arqueologica El Rey) and Scorpion’s Temple, which are all a short distance from the all-inclusive resort.

We’re sure you’ll enjoy your stay at Fiesta Americana Condesa Cancun All Inclusive as you experience everything Cancun has to offer.

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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish

Location

81Good for walkers
Grade: 81 out of 100
18Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
14964Reviews1570Q+A100Room tips
Traveller rating
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Max T wrote a review Today
I really like kids club because staff is amazing. Marlen, Meli, Ceci. The activities are amazing and the resort is amazing. I would like to come here again. The food is amazing, the crapes, the ice cream, and the pizza is all amazing.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas W wrote a review Aug 2022
Montrose, Colorado136 contributions58 helpful votes
Hotel's Favourite
We just returned yesterday from our 19th trip to the FACC, and as always we just had a wonderful time. Since I have written many reviews of this hotel over the years, let me first call your attention to those reviews, as far as more general aspects of the hotel and for pictures, and so I don’t just keep saying the same things over and over, I’m going to devote this review to things which are new, changed, or eliminated from the all-inclusivity of this hotel. First, the hotel renovations which were done over the past few years are all completed now, there is no construction going on any more, and in my opinion the hotel is just gorgeous! I think that almost $30 million dollars was spent on these renovations and it really shows. Our room and everything in it (#667 Sun Tower) looked brand new. We had a nice balcony and patio chairs which were also new. As is the case around most, if not all the Carribbean, Sargassum (seaweed) is everywhere in the (ocean) water. They tried every day to sweep the beach, and I appreciated the efforts, but it is a losing battle right now. We went in the Caribbean one day, but it really wasn’t a pleasant experience. But there is plenty going on every day at the pool, and the water there was just perfect. A lot of people on these reviews single out single or multiple individuals who have provided them service above and beyond what might be expected. While I COMPLETELY respect that point of view, I actually think it diminishes the efforts of those service personnel who are NOT specially named. I can say again, as I have said before on these reviews, that I have never met a single person on the staff of the hotel who didn’t look like they loved their jobs, who weren’t competent at their job, and who didn’t treat my family and I as if we were the reason they do the work that they do. As a small example, we had just gotten to the hotel.. we went down to the pool bar, and went up to get something to drink. Not only did the bartender remember our NAMES, but he also remembered what both my wife and I usually ask for to drink. I really don’t see how they can possibly recall that kind of information with as many people as they must see every year. The booking center for different activities has been moved from the lower level motor lobby where it used to be, up to a desk on the main lobby level. Covid restrictions are no longer in place but are now left to individual choice. Some people wear masks, some don’t. STAFF all wear masks…all the time. A pre-departure Covid test is no longer required for US citizens. I can’t speak to other countries or policies. We ate at the Kalmia and the San Telmo restaurant. I really enjoyed the food at both places. It was clearly prepared with care, and certainly diverse enough for my families tastes. My wife ate most every day at the Chevicheria down by the pool. According to her they make the best fish and shrimp tacos she has ever eaten. We also ate at the hamburger/hot dog stand poolside, and at the little pizza place, also poolside. We thought all of them had great food. People had a tendency to finish their drinks at the pool and just set the cup on the side of the pool and leave it there. Clearly that just left a mess that someone had to clean up. We tried to start a little “trend”: we would go around and pick up the cups, and tell people that if you returned the cups to the bar, the bartender would give you a “free” drink.. ;) By the end of our stay, quite a few others we’re picking up empty cups, so we hope that helped a bit….and it was kind of fun to joke around about it. That’s about it for this time. We are going back in February for Valentine’s Day, and our 20th time to the FACC. We’ve never been during the winter so that will be something new. And in talking to locals, they say it’s just as warm then, and there is no sargassum that time of year. We’ll see ;)
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 2 Sep 2022
Dear Mr. Thomas, I would like to express my gratitude for the time you have taken to share this review and for the valuable comments you’ve provided in it. It is very heartwarming to read that you have been part of our family for so many years and that we have had the opportunity to be your hosts 19 times, we are definitely looking forward to receiving you once again. We thank you for leaving us this comment that undoubtedly helps the entire TripAdvisor community to get an idea of the incredible experience that awaits them in this home away from home. I thank you, especially for the wonderful "trend" you shared with us about the drinks, I was really moved by the intention with which you and your family carried out this activity. Please do not hesitate to contact me so that I can give you the warmest welcome on your next visit to this home. Kind Regards, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jubishow wrote a review Yesterday
Indeed, p e r f e c t hotel service for our entire corporate event. Everything was at the level (even more) than our expectations: the service offered, the adaptability to the project, the proximity and simplicity of the meeting spaces, the attentive and always available staff with great energy . We keep an amazing memory of our event but also of the staff of the hotel who knew how to make it a success with a high quality service. Special thanks to our project manager, Yeri ! I cannot wait to go back, in a professional or personal context. Thank you again Fiesta Americana Condesa team. ** Juliette Bichot
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gurneet B wrote a review 25 Jan
1 contribution
Me and my husband had the best time in Fiesta Americana resort. The staff is really nice and helpful. They really want to make sure that their guests have a great time there. I lost my ring in the pool while playing pool volleyball, but I got it back next day - thanks to the security staff especially Luis and Karen. I am truly grateful for that. Also, there is a multitude of food options in the resort. We loved the food here. We will highly recommend this resort to our family and friends for their upcoming vacations.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Geronimo Rivera Escobar wrote a review 25 Jan
2 contributions2 helpful votes
I m very pleased with my whole experience in Cancun especially with this hotel. I came here for a place to relax, but they REALLY pampered me. I had a few spa days and OMG it was amazing! Maria and Brigitt were soooo good, they look tiny but oh geez they’re mighty. Sarahí had a great gesture sending someone to decor my room when she noticed that it was my birthday; such an amazing staff all together I will definitely be back and recommend this hotel. I’ll miss being there.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexea R wrote a review 25 Jan
1 contribution
So far I have enjoyed my stay at this resort, the entertainment staff are amazing, the waiters and helpers around the pool area were also the best and very attentive. I recommend this resort, entertainment, service, food, music etc. Daniel, Eliot and Brandon + Mosquito ‘jose’ we’re amazing entertainment team!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer M wrote a review 25 Jan
1 contribution
My first time in Fiesta Americana my stay here was amazing. The staff, food, drinks and the hotel was great and the hotel it’s so beautiful and amazing views I’ll definitely recommend Fiesta Americana. I’ll be back again. I can say everyone was very polite, helpful and professional. Luis the security team member was very kind and professional and helped us in whatever we needed. Thank you.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Everything was very accommodating
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabrielson1 wrote a review 25 Jan
Rapid City, South Dakota1 contribution2 helpful votes
Let me start off by saying that the staff at the resort is amazing. Very nice (with the exception of one waiter we had) and hard working. I think that the issues that our group had with this resort are not able to be fixed by the staff. In fact when I voiced my opinion to one of the gentlemen that asked how we were liking our stay he understood, he also asked that I come on here to voice my opinion so that "things could change at the hotel" To me this seems to signal that there are issues that need to be corrected at management/owner levels to allow the staff to provide better guest service. Here's the bad: We came with a large group of friends (10 of us) upon arrival we were taught how to use the app to make reservations. This app is really user friendly (when you have service on your phone) The only problem is that we kept getting our reservations cancelled, night after night we were cancelled. Finally we learned after a few days that they only accept reservations for 8, we had 10. and rather than just sliding up 2 more chairs or another table, they cancelled us. (seems like a management issue) Cleanliness is pretty good actually, they seem to be on top of keeping the place in a clean state, the only issue I would say is that when we would get back to our room and take our shoes off, the floors would be dirty still, like not really really dirty, just enough to have to wipe off your feet before you get into bed dirty. 2 words, BED BUGS. One of the people in our group had bed bugs in his bed. I understand that this can happen if another guest stayed there before and brought them etc. The issue that I have is that the resort did not offer to launder his clothing, other belongings etc that may have gotten contaminated while he was in the room, they just moved him to another room, when asked if they could upgrade him for the inconvenience, he was told for $75 more a night... (again seems like a management issue) Food is not bad, but it's not as good as Ive had at other all inclusive resorts in the area. It's just kind of plain, no flair, not much more than I would expect from a Holiday Inn meal. We did have one waiter that really upset our group, at the Mexicana restaurant. My wife ordered a drink to try it, but she did not care for it. When she asked our waiter for a beer, he told her that she needed to finish her other drink first. Initially, we all thought he was kidding, but after the 4th time asking for another drink it became very clear.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded yesterday
First of all, I would like to thank you for taking the time to share the comments about your recent stay with us. Although many travelers find Fiesta Americana Condesa Cancun to be a great place for a relaxing getaway, with excellent food options and outstanding service, I regret that we were not able to fulfill your expectations. I assure you that there is nothing more important to us than the comfort and satisfaction of every person who gives us the honor of being our guest. Please accept our sincere apologies for all the inconvenience caused. Rest assured that we will share these comments with the leaders of each area. In the case of our collaborator who approached you and your friends, we would have loved to have had feedback on how your stay was going and thus be able to reverse any inconvenience Should you decide to return and give us a chance to revert to your previous experience, please do not hesitate to contact me directly. Sincerely, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D L wrote a review 25 Jan
Chicago, Illinois
This is the first time staying at this resort in Cancun and it was amazing. The room view was wonderful, food was delicious. Good buffets and shows in the evenings. The staff was very kind, attentive and friendly. I specifically want to shout out Sandy and Gloria from Mexican restaurant that made my birthday unforgettable. You`re the best and deserve the biggest raise! Thank you Fiesta Americana, we will be back!
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Date of stay: January 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ashlyn wrote a review 25 Jan
Boise, Idaho5 contributions
+1
We had a wonderful time at Fiesta Americana Condesa in Cancun. Food was delicious, room service was perfect (always arrived promptly), everything was clean and felt very safe. Compared to other resorts, our beach was much quieter and less crowded. Overall, it was a peaceful resort. There is always plenty of staff around to help or ask questions. One time an employee thought that our room phone was broken and within minutes, an employee from maintenance was at our door offering to help. The top pool seemed to be heated but the bottom pool didn’t. Being from Idaho, both pools as well as the ocean were comfortable temperatures for us to swim in all day every day even in January. The ocean had red flags for the whole week of our trip but many people, including us, still swam in shallow water. We booked through Costco and used their transportation to/from the airport as well. I would recommend this resort! It was everything we’d hoped for.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: We upgraded rooms for an ocean view but didn’t end up spending much time on our patio. We will...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$379 - US$628 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana condesa cancun all inclusive hotel cancun, fiesta americana cancun, cancun fiesta americana resort, fiesta americana condessa cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
507
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FIESTA AMERICANA CONDESA CANCUN ALL INCLUSIVE - Updated 2023 Prices & All-inclusive Resort Reviews (Mexico)

Frequently Asked Questions about Fiesta Americana Condesa Cancun All Inclusive
Which popular attractions are close to Fiesta Americana Condesa Cancun All Inclusive?
Nearby attractions include Chicabal Sunset Club (0.4 km), Extreme Games Cancun (0.4 km), and Ginza Night Club (0.4 km).
What are some of the property amenities at Fiesta Americana Condesa Cancun All Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Fiesta Americana Condesa Cancun All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Condesa Cancun All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Fiesta Americana Condesa Cancun All Inclusive?
Yes, valet parking is available to guests.
What are some restaurants close to Fiesta Americana Condesa Cancun All Inclusive?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Tora Cancún.
Are there opportunities to exercise at Fiesta Americana Condesa Cancun All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fiesta Americana Condesa Cancun All Inclusive have airport transportation?
Yes, Fiesta Americana Condesa Cancun All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fiesta Americana Condesa Cancun All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Condesa Cancun All Inclusive offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fiesta Americana Condesa Cancun All Inclusive?
The staff speaks multiple languages, including English and Spanish.