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All reviews manager javier one bedroom suite mirador restaurant adult pool personal butler butler service italian restaurant swim up bar main restaurant kids club all inclusive package the hotel manager rooms face the ocean huge balcony full kitchen the general manager ocean view
Once we arrived, we had no problem checking in. The room smelled terrible and asked for an air freshener. Meanwile we went to eat and found the all inclusive menu very limited. We were served small portioned plates. Both the waiter and bartender were inattentive...More
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We spent the last week in October, 2018, and had a wonderful visit. It was off season so we practically had the place all to ourselves. No night time music from the resort next door, all week. Great service, as usual. Had a wonderful ocean...More
Overall sunset plaza was great and food was excellent! We had a large room with kitchen, dining, living room, large bedroom with king, guest bathroom, and huge bathroom with dual sinks, tub, shower, and walk-in closet!!!
Sunset plaza’s beach is small and not very exclusive....More
This app forces me to pick a difference between friends, family and couples so I am frustrated. My husband and I were lucky enough to get married at sunset plaza in 2014. I have been very selfish in not writing reviews as I always hope...More
First they wouldn't accommodate me for a different floor after promising it. Then they charge me extra for questioning it. Absolute waste of time and horrible customer service. Sophia was particularly rude to my wife. Had my bag lost and this lady made it even...More
1 Thank itrades
Response from Javier V, Resort Manager at Sunset Plaza Beach Resort & SpaResponded 6 days ago
Dear Kuntla Nithin
Thank you for your valuable review. and happy to know next day you moved to the 15th floor, we don´t charge extra for that, but for the extra person, because your reservation was made for 1 person and not two.
Find the master key to Paradise at Sunset Plaza Beach Resort All Inclusive & Spa. Our suites and rooms are designed with technology and comfort inspirited décor. Each one of these units features an amazing ocean …Moreview. Seduce your senses with our exclusive all inclusive plan, Haute cuisine, Premium Drinks, 24-Hour Butler and the most beautiful Puerto Vallarta Sunsets, all in one place. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Refrigerator in room
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from martyspraul | Reviewed this property |
Walk outside the airport and purchase a ride with one of the companies offering transportation. I believe you willl see three stands to purchase transportation. I usually purchase a large van for less than 50us to the... More
Walk outside the airport and purchase a ride with one of the companies offering transportation. I believe you willl see three stands to purchase transportation. I usually purchase a large van for less than 50us to the Sunset Plaza. It is a lot less going back to the airport from the hotel.