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Room & Suite (784)
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Overview
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Pelicanos 311 Marina Vallarta, Puerto Vallarta 48315 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
Additional information
Hotel website
Offers from Casa Velas
Offers & Announcements:Package Deal
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,741)
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1,511 results
Traveller rating
1,303
123
44
23
18
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LanguageEnglish
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1,303
123
44
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18
Show reviews that mention
All reviews beach club plunge pool sister resort grand class suite emiliano restaurant main resort boutique hotel our honeymoon vista vallarta lobby bar hotel pool an adults only resort all inclusive resort aqua bar sushi the entire staff spa services
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1 - 5 of 1,511 reviews
Reviewed 4 days ago

The staff was tremendous, accommodating, and extremely polite. Miguel, our concierge made our stay pleasant, easy, and assisted in many different ways. He was always courteous, above and beyond exceptional. We felt we made a new friend with him. Francisco, our waiter at Emiliano's made...More

Thank OnAir43109288811
Response from Luis A, Director General at Casa VelasResponded 2 days ago

It was our great pleasure to be able to host you during your business escape. I am delighted that you came to know some of the stars of my staff who went above and beyond in attending your needs and always with an elegant touch....More

Hotel's Favourite
Reviewed 14 August 2018

Casa Velas is very special indeed. The service is so outstanding that you wonder how is it possible that every single employee seems to only have your ultimate satisfaction in mind. We had never stayed at an adults only resort before and what a treat....More

1  Thank Karie S
Response from Luis A, Director General at Casa VelasResponded 14 August 2018

Thank you so much, Karie, for allowing us to introduce you to the Casa Velas style of upscale, all-inclusive travel. To answer your question on "how is it that every single employee seems to only have your ultimate satisfaction in mind" it is very simple....More

Reviewed 4 days ago via mobile

Everything here was wonderful! The staff, the food, the spa treatments. We stayed in the presidential suite & simply could not have asked for a better experience. This was our first time at this hotel & we are so glad we took a chance on...More

Thank 816beachgirl251
Response from Luis A, Director General at Casa VelasResponded 2 days ago

We couldn´t have asked for a better comment than "Absolutely Perfect!" We have focused our efforts to raise our standards on all elements of our service, product, and facility. And from your vantage point, from our elegantly appointed Presidential Suite, you were able to see,...More

Reviewed 1 week ago

My wife and I spent another wonderful week at Casa Velas. I think this was our eighth visit. When we arrived we were greeted by Geraldine the new manager who actually started at Casa Velas on our last visit in July. Also old faces like...More

1  Thank superbratt
Response from Luis A, Director General at Casa VelasResponded 1 week ago

It sure feels like coming home again when you are welcomed and attended to by so many familiar friends. Except that here, in your Mexican home, you are attended to by 125 dedicated professionals who know what you like, when you like it. And having...More

Reviewed 1 week ago

We drove up to those scrolled iron gates and we knew we were home! It was time for an exquisite 10 nights of pampering, elegance, and luxury in a beautiful setting surrounded by a stunning neighborhood and golf course in the Marina of PV. An...More

1  Thank bezerk
Response from Luis A, Director General at Casa VelasResponded 1 week ago

As always, it is a pleasure to have well-traveled guests such as yourselves grace our hotel. Your expert knowledge on practically all that represents Casa Velas is recognized by all of us, and I cannot thank you enough for your continued preference in our luxury,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$397 - US$829 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$397 - US$829 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (1,898)
Room & Suite (784)
Pool & Beach (430)
Dining (296)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
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Questions & Answers
Ask a question
RU-OK-2
6 November 2018|
Answer
Response from Luis A | Property representative |
Dear RU-OK-2, Absolutely,we offer daily specials in our beautiful Spa, it can be a credit, do 80 minutes massage and pay 50 minutes only, or a discount in Spa treatments. Also we do offer some special room packages that... More
1
Vote
Google Translation
RU-OK-2
3 November 2018|
AnswerShow all 7 answers
Response from Luis A | Property representative |
Dear RU-OK-2, At casa velas in an ongoing dedication to sustainability, we heated our pool with solar panels. In our beach club we do have regular pool heaters. Kindly Regards.
0
Votes
Google Translation
Carla G
17 October 2018|
AnswerShow all 5 answers
Response from Luis A | Property representative |
Dear Carla G, Greetings from sunny Puerto Vallarta. At Casa Velas, we have our own beach club located at 5 minutes driving from the hotel, we provide transportation at any time you feel like to go. Also being Casa Velas... More
0
Votes
Google Translation
Room Tips
"I love the rooms overlooking the golf course"
superbratt
1 week ago
Read review
"Rooms on the first floor come with their own, private 2-person pool!"
H4675QSjayh
4 weeks ago
Read review
"All rooms have great garden views. This hotel is not on the ocean"
Petesaria
15 Aug 2018
Read review
"A room with a plunge pool is worth it."
CourtneyPoll
9 Aug 2018
Read review
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