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Velas Vallarta

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Traveller (2567)
360
Panoramas (24)
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Platinum level
Velas Vallarta, from the award winning Velas Group, boasts a 10-acre beachfront location with views of the Sierra Madre Mountains in the distance. Located in the Marina Vallarta, one of the most exclusive areas of Vallarta-Nayarit, the resort is also just a few steps away from an 18-hole championship golf course. The center of activity is a lush tropical garden courtyard with three sparkling swimming pools, a cascading waterfall, swim-up bar and even a resident iguana.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Breakfast included
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Family Resort
Park View
HOTEL CLASS
Hotel links
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Offers & Announcements:Package Deal
Location
Full view
Reviews & more
4,037Reviews
3,340Photos
434Q+A
100Room tips
Traveller rating
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Popular mentions
I spent a week at this property in early January 2019. The property is being rented by my family member for 2 months. On arrival we signed in. The desk personnel were polite and helpful and answered all of our questions since each rental property is different and has unique
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Response from Luis A, Director General at Velas Vallarta
Responded 3 days ago
Thank you very much, Rob, for expressing your seal of approval on all that Velas Vallarta represents to its guests. We indeed are proud of the maturity of our tropical gardens complete with koi ponds and the docile wildlife that shares the facilities with our guests. And to complement the natural beauty of the hotel, we have, as you said, casual and gourmet restaurants and well as snack areas throughout the facilities. And having our 700 dedicated young women and men attending to your vacation needs is the cherry on top of a successful vacation experience. Thank you again for taking the time to describe the charm of Velas Vallarta. We hope that your family enjoys their stay just as much as you did. Take care. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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Hotel's Favourite
We love this resort and became members 10 years ago! Nice rooms and wonderful restaurant Andrea where we always sit with Juan. Lazy river throughout the resort. Can't have a bad time there unless you aren't a fun person!
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Response from Luis A, Director General at Velas Vallarta
Responded 9 Aug 2018
Thank you very much, Kelly, for making Velas Vallarta your go-to resort for fun, sun, and memorable moments. We are pleased that you have vacationed with us for the past 10 years of our 28-year history. There have been so many adaptations, innovations, and incorporations over that time that now make us the Puerto Vallarta favorite that we are today. And those 28 years of guest experience are worth its weight in gold because we have learned to adapt to the needs of our guests making the entire vacation experience a very guest-friendly one. And your wonderful comments reflect the happiness and fulfillment that we strive to provide to all who reserve with us. Thank you, Kelly, for highlighting your friendship with Juan, your waiter extraordinaire, and for your loyalty. You can be assured that we will continue to evolve and grow, along with your lovely family beside us. Until next time, we wish you and all our good friends in Keller all the best for an excellent summer. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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After 11 years the property still is outstanding. Clean, clean clean. I am shocked at the condition of the property. From the manicured lawns and shrubs to the clean pool chairs and area. The rooms are nice, the bedding super comfortable, the food outstanding and the staff
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Response from Luis A, Director General at Velas Vallarta
Responded 3 days ago
I am very delighted, Todd, that after all the years that you have been frequenting Velas Vallarta you can say that the condition of the property is in prime condition. We indeed do place much emphasis on cleanliness, hygiene, and of course, the maintenance of the resort. And you can be assured that our steady commitment and investment in the personnel and materials are what makes Velas Vallarta the tropical oasis that you have come to love. We look forward to hosting you next time for your twelfth visit where we can, once again, transport you to the vacation dream that you have been waiting for all year long. Until then, we continue to place ourselves at your service. Thank you, sir! LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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I was told by RCI this resort would charge $275/person per day. That is outrageous for a family of 5 but I didn't have a lot of choices. When we arrived the front desk tried to charge me $375/person per day! It took over an hour to get a hold of RCI to confirm my original price.
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Review collected in partnership with RCI
Response from Luis A, Director General at Velas Vallarta
Responded 3 days ago
As director of Velas Vallarta, allow me to extend to you my sincerest apologies for the error on your rate that occurred upon your arrival. I have tried to reach out to you to express these words in person and also to assure you that the mistake in our system was an honest one, but one that should have been rectified even before your arrival. I have taken the necessary steps to prevent this type of input error in our system, and hope that you will find it in yourself to revisit Velas Vallarta with the confidence in knowing that you are being attended to by wonderful people. Again, my sincerest apologies. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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What a perfect place to recover from surgery. Everything is done for you so you can sit back & relax in beautiful surroundings. Great service, food, and place to rest your head. Still able to get out with the fantastic tour offered & steps away from a fun fiesta right apron the
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Review collected in partnership with this hotel
Response from Luis A, Director General at Velas Vallarta
Responded 3 days ago
We are indeed glad that your doctor prescribed Velas Vallarta as the best remedy for your healing process. Our "Paradise" as you describe it, involves terrific sunsets and glorious vistas of the Pacific Ocean together with the Sierra Madre Mountain Range with Puerto Vallarta nestled in between. And recuperating within our resort allows you to take in our tropical gardens and while enabling us to cater to your culinary needs anywhere throughout the hotel. On behalf of the entire staff and management of Velas Vallarta, I wish you a full and speedy recovery with the hope that we will have the pleasure of hosting you at 100% health next year. Until then, keep following the doctor´s orders. LUIS ANGARITA DIRECTOR GENERAL HOTEL VELAS VALLARTA
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
A mess of magazines, brochures and books under the TV. Hadn't been cleaned in years
No key available for the safe deposit box
Handles to the BR closet door in the night stand drawer
No handle on the BR closet door
Professional photo exclusively commissioned by TripAdvisorVelas Vallarta
The Two Bedroom Family Suite at the Velas Vallarta
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Thank you, Linda, for reaching out to us concerning the dietary needs of your children. Allow me to confer with the Executive Chef of the resort to be able to answer your specific questions. Donald Willis, Guest Services, Velas Resorts
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Thank you for your interest in our culinary program. As the price varies depending on the dates of stay and the number of persons in the unit, I will recommend that you consult with our reception desk upon arrival. Thank you again. We look forward to hosting you. Donald Willis, Guest Services, Velas Resorts
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The fare from the airport to the resort is normally $12 usd p/p, or at the rate of exchange, in pesos, at that time. There are different taxi services that charge slightly different rates, but the ride itself should only be 5 minutes. Donald Willis, Guest Services, Velas Resorts
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If you're looking for a kid-free situation, I would avoid November.
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Thank you for posting your great question. The prepaid tips that are included in your reservation payment are distributed each Wednesday to all line staff. That includes not only front-line employees such as wait staff and housekeepers but, also the great persons that clean the hotel, maintain the hotel, care for the gardens, security, etc. Any tip you wish to leave extra, on the table, or on the bed, is a personal gratitude for a job well-done. Thank you again for your interest. We place ourselves at your service for any and all requirements or needs. Donald Willis Guest Services Velas Resorts
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"All rooms appear to be either courtyard facing or ocean. Rooms closer to the ocean will be near the music pool"
"Higher floors have a better view of the water"
"Try for top floor. "
"Thank you for spoiling us on this trip with your tidiness and cleaning."
"find another place to stay"
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PRICE RANGE
US$229 - US$537 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
velas vallarta hotel puerto vallartavelas vallarta suite hotelvelas vallarta suite puertovelas vallarta resortvelas vallarta puertoclub velas vallartavelas vallarta suite resort
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
345
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