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Courtyard Monterrey San Jeronimo/Valle

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Avenida San Jeronimo 1012, Monterrey 64640 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 01/05/21
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Traveller (79)
Room & Suite (48)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Monterrey San Jeronimo/Valle
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 127 hotels in Monterrey
Location
Cleanliness
Service
Value
Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Courtyard by Marriott Monterrey San Jeronimo with the best service for the business traveler, outdoor pool, Gym , Lobby Bar and Restaurant Courtyard Cafe with room service and wired Internet in all rooms. For your convenience we have a Convention Floor with five meetings rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Restaurant
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
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377Reviews1Q+A38Room tips
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Popular mentions
mariopI7399GA wrote a review Nov 2020
Tlajomulco de Zuniga, Mexico1 contribution
The hotel does not have basic food handling practices nor Covid 19 prevention measures. IN the restaurant, employees pickup the used spoon and forks form other persons and immediately serve me the breakfast meals without any hand washing. When asking for tooth paste after several hours, and no response the front desk said they did not have any and also said that they do not offer body lotion.
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Travelled on business
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Response from Jose Arturo Bustos Cervera, Guest Services / Front Office at Courtyard Monterrey San Jeronimo/Valle
Responded 1 Dec 2020
Dear guest: We appreciate your most recent stay with us. We inform you that it is very important for us to comply with hygiene and protection protocols in this pandemic. As a result of this, we have carried out the training of our staff to comply with the standards that Marriott sets for us, so that our guests feel safe. We apologize if at any time there was inadvertent action by our staff, and you can count on our commitment to make the necessary corrections. We will continue to strive to improve our service and we are sure that we will soon get ahead of this contingency. We hope for you soon!
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WorldPalmHand wrote a review Nov 2020
San Diego, California17 contributions39 helpful votes
Very homely place. The staff is very accommodating. Good recognition of my Titanium Bonvoy status with continential breakfast and a room upgrade. Beautiful views towards I believe San Pedro Garza. There is a nearby train but it came by only a couple times and wasn't too inconvenient for us. Safe area with a small restaurant complex next door - Super Salads was amazing, healthy bowls/salads/sandwiches and we had it everyday.
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Date of stay: November 2020
Rooms
Location
Service
1 Helpful vote
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nallelyperez wrote a review Nov 2020
Puebla, Mexico1 contribution
Hotel was really clean and COVID-19 measures were into place; staff was really really nice and helpful. I have traveled a lot on business and this is the first time that they surprise me in so many ways, everybody kind, taking precautions due to COVID-19 and very helpful. The front desk girl helped to organize transportation and the taxi was also amazing providing the service, safe and clean. The restaurant was extraordinary, the waiter and chef amazingly kind and delicious food. Will stay there for sure when I come back to Monterrey.
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Travelled on business
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laredo2015 wrote a review Sep 2020
Laredo, Texas111 contributions28 helpful votes
The hotel is well kept , rooms ok A/c good, just that it’s just a regular hotel Nothing fancy you get what you payed for Service so/so, food regular . They don’t Upgrade you based on your bonvoi status so that’s bad! And they don’t read the comments you leave once you make reservation. Did check in one day in advance asked low floor And got 11th floor (platinum member) so that is Not Good!
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Travelled on business
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Response from Belinda Valdez, General Manager at Courtyard Monterrey San Jeronimo/Valle
Responded 24 Sep 2020
Laredo2015 Dear guest, Thank you for taking the time to write a review regarding your recent stay at Courtyard by Marriott Monterrey San Jerónimo, I sincerely apologize for the inconvenience you experienced. Your feedback has been shared with our service team to ensure we prevent this situation from happening in the future. I hope we can regain your trust during your next visit to Monterrey. Sincerely Guest Service
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chris c wrote a review Jul 2020
Marietta, Georgia28 contributions25 helpful votes
Very nice hotel in Monterrey with good breakfast to dinner restaurant on site and some nice local restaurants nearby within walking distance or short ride. Starbucks nearby. Nice rooms - cleaned well each day. The fitness center And pool were both closed which was disappointing given my desire to work out each morning. Very nice staff who take care of request quickly and professionally. I will be back and this is my go to hotel in Monterrey.
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Date of stay: July 2020Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$73 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard monterrey, monterrey courtyard
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
167
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Frequently Asked Questions about Courtyard Monterrey San Jeronimo/Valle
Which popular attractions are close to Courtyard Monterrey San Jeronimo/Valle?
Nearby attractions include Iglesia de San Luis Gonzaga (1.2 km), Laser Tag (0.7 km), and Cinepolis Galerias Monterrey (0.9 km).
What are some of the property amenities at Courtyard Monterrey San Jeronimo/Valle?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard Monterrey San Jeronimo/Valle?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Courtyard Monterrey San Jeronimo/Valle?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Courtyard Monterrey San Jeronimo/Valle?
Conveniently located restaurants include La Nacional - San Jeronimo, La Escondida, and Muelle 17.
Are there opportunities to exercise at Courtyard Monterrey San Jeronimo/Valle?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Monterrey San Jeronimo/Valle?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Monterrey San Jeronimo/Valle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard Monterrey San Jeronimo/Valle?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard Monterrey San Jeronimo/Valle?
Many travellers enjoy visiting Antiguo Palacio Federal (5.5 km).
Is Courtyard Monterrey San Jeronimo/Valle accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.