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Four Points by Sheraton Galerias Monterrey

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Ave Insurgentes 3961 Col. Vista Hermosa, Monterrey 64640 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (102)
Room & Suite (46)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Galerias Monterrey
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 128 hotels in Monterrey
Location
Cleanliness
Service
Value

Four Points by Sheraton Galerias Monterrey is an excellent choice for travellers visiting Monterrey, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Free wifi is offered to guests, and rooms at Four Points by Sheraton Galerias Monterrey offer air conditioning.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and baggage storage. Guests of Monterrey Sheraton are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.

While staying at Four Points Monterrey, visitors can check out Templo del Sagrado Corazón (1.5 mi) and Basílica Parroquia La Purísima (2.0 mi), some of Monterrey's top attractions.

During your visit, be sure to check out a popular Monterrey lobster restaurant such as Pacifica, Langosta-Bar, which is a short distance from Sheraton Monterrey.

If you’re looking for something to do, Iglesia de San Luis Gonzaga (0.7 mi), Cerro del Obispado (0.7 mi), and Arena Monterrey (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Four Points Monterrey.

Enjoy your stay in Monterrey!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
66Somewhat walkable
Grade: 66 out of 100
42Restaurantswithin 1 km
4Attractionswithin 1 km
259Reviews1Q+A13Room tips
Traveller rating
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Popular mentions
Randy H wrote a review 15 Apr
4 contributions
We stayed 5 days. Excellent service from front desk check in, room keys, amenity explanation, COVID measures. Excellent service from breakfast service every day. Maid service was very accommodating. Front desk also helped with local restaurants and parking validation for visitors and Uber.Room was in excellent condition. No problems to adjust to. We had a suite with 2 desk areas. Lots of drawers, hooks to hang items and a good closet. Couch had fold out bed, which we did not use. Because of COVID some items were not in room, like coffee and hair dryer ... but front desk and maid service were quick to explain and provide. A great experience. Location was central to what we needed, very convenient. Best restaurant was Sierra madre next door to hotel. Next best was Botanero Maritas. No restaurant in hotel. Pool was closed because of COVID.
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Date of stay: April 2021
Value
Rooms
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Room Tip: Best looking nw toward mall.
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danielbeni2 wrote a review Jul 2020
Miami, Florida1 contribution
I would strongly suggest avoiding this hotel to all US travelers. There is corruption and potential unsafe situations for travelers staying at this facility. Also they will not refund any deposits and will always give you the run around. This hotel is not safe and would not recommend it to anyone from the US staying in this property.
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Date of stay: March 2020
Rooms
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Trip type: Travelled on business
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Warlocke wrote a review Feb 2020
Irving, Texas693 contributions149 helpful votes
+1
I chose this hotel while processing my visa in Monterrey and found it very convenient due to its proximity to the mall, the embassy and downtown (and hospital if you had an emergency). Traffic could be bad going back to the hotel ONLY if your driver doesn't know the right way, which is to go straight instead of turning right at that junction (ave san jeronimo i think). 1 out of 5 ubers we rode turned right...and it was a loong wait indeed. Our room was clean and quiet, the beds soft, the internet fast and we had a safe and ref inside the room. The breakfast had good variety - and the omelette was superb. Patricia in the front desk was very helpful, and even provided help when I forgot something after I've already checked out. The area was very safe, and we walked freely even during the night. I didn't get a chance to go to the gym nor the pool. Overall a relaxing stay.
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Date of stay: January 2020
Rooms
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Sleep Quality
Room Tip: Get higher floors
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1 Helpful vote
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Ailed23 wrote a review Aug 2019
Calabasas, California21 contributions15 helpful votes
The hotel is really nice, gated so very secure, rooms are clean and renovated. We had a great experience, specially with Rafael, Paty (front desk) and David (hotel’s driver). They are very helpful and friendly, they help us with a late check out, they storage our luggage while we were out since our flight was at 9pm. They offered a complimentary Van that takes you wherever you want in a radius of 3.1 miles. Overall we had a great experience.
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Date of stay: August 2019Trip type: Travelled with family
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velascole wrote a review Aug 2019
The Woodlands, Texas106 contributions62 helpful votes
Got upgraded to a "renovated" room, well sadly a fresh painted standard room with basic furniture. re-touched bathroom. To be fully honest, just a refreshed standard room. Very-very bad AC, very noise and not cool enough. Check in and out wasn't up to standard, I think the front desk is understaffed. Been a Gold Bonvoy and card on file I was expecting a quick check out process, on the opposite side long line doing traditional paper based check out process. Now location is good, bars and restaurants around that will please your needs. in the low side, even the name mimics the mall across the street, getting there requires a good effort. In summary first visit and unless something else happens, last as well.
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: ask for a low noise AC, that will make the experience different for sure
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2 Helpful votes
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Response from Gabriela B, Revenue Manager at Four Points by Sheraton Galerias Monterrey
Responded 6 Aug 2019
Dear Velascole, First of all we would like to thank you for taking the time to advise of your recent stay with us, it is only thru feedback such as your that we are able to maintain and where necessary, improve upon the service that we provide to our valued guest. We were disappointed to read of your experience during your stay with us, while an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. This is a level of service is certainly not acceptable and has been addressed with the concerned party. On the other hand we are pleased you found our location convenient, we would to take the opportunity to inform you that the bridge that provides direct access to the Galerias Mall had to be temporary closed for guest safety due to the mayor construction job in the area. We can’t wait to have our bridge functioning again so all our guest can enjoy the easy access to the mall! Again, please accept our apology, and hope that this has not put you off a return with us again. Kind regards,
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PRICE RANGE
US$84 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton galerias monterrey hotel monterrey, 4 points by sheraton galerias monterrey, sheraton monterrey, four points monterrey, four points galerias monterrey, monterrey four points, monterrey sheraton
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
209
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Frequently Asked Questions about Four Points by Sheraton Galerias Monterrey
Which popular attractions are close to Four Points by Sheraton Galerias Monterrey?
Nearby attractions include Museo del Obispado (1.2 km), Cerro del Obispado (1.2 km), and Iglesia de San Luis Gonzaga (1.1 km).
What are some of the property amenities at Four Points by Sheraton Galerias Monterrey?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Four Points by Sheraton Galerias Monterrey?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Galerias Monterrey?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Galerias Monterrey?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Four Points by Sheraton Galerias Monterrey?
Conveniently located restaurants include El Gran Pastor, Muelle 17, and Los Cabriteros.
Are there opportunities to exercise at Four Points by Sheraton Galerias Monterrey?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Galerias Monterrey?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Galerias Monterrey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Galerias Monterrey?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Four Points by Sheraton Galerias Monterrey?
Many travellers enjoy visiting Antiguo Palacio Federal (4.7 km).