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Hampton Inn by Hilton Monterrey/Galerias-Obispado

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Avenida Gonzalitos, 415 Sur Colonia Obispado, Monterrey 64060 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (71)
Room & Suite (19)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn by Hilton Monterrey/Galerias-Obispado
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 127 hotels in Monterrey
Location
Cleanliness
Service
Value
Travellers' Choice
Hampton Inn is a leading brand of quality, value-priced hotels. Here you'll find clean, fresh, comfortable rooms standard with a coffee maker, iron and ironing board, and complimentary in-room movie channel. Enjoy complimentary local calls and no surcharge for using a calling card. Guests also enjoy the following complimentary items: On the HouseTM hot breakfast, Hampton's On the RunTM breakfast bags (Monday-Friday), high speed internet access in every room, wireless internet access in the lobby and more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Bar / lounge
Breakfast buffet
Snack bar
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
755Reviews1Q+A15Room tips
Traveller rating
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Popular mentions
traveler3xl wrote a review Jan 2020
Germantown, Tennessee16 contributions2 helpful votes
I was looking for something that was located to more food options that where I have stayed before. This hotel had been showing up on the Hilton website as about to open on previous trips, and this one it was finally open. There is a shopping center right next to the hotel. I don't think that there would have been any issues walking around it. But it was late when I got to the hotel and I was exhausted. I ended up walking out the back door of the hotel and there is an Applebees within 150 feet. The hotel is obviously new so the rooms are very clean and spacious. The only drawback would be the breakfast. It was not terrible, but I have had better. Probably me just being picky.
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Date of stay: November 2019
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Elizabeth J, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado
Responded 26 Feb 2020
Thank you very much for your comments, I am glad to know that the location was of great help for your trip and alternate services too. We will pay attention to the breakfast part and work to meet your expectations. Thanks again.
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Alejandro B wrote a review Nov 2019
2 contributions1 helpful vote
I have been many times in the chain Hilton hotels and this is not a great service that I used to. First they never made me feel as a Diamond member, second the internet connection was really poor for international hotel. For business that´s a place a do not recommend.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from John-HiltonHelp, on behalf of management at Hampton Inn by Hilton Monterrey/Galerias-Obispado
Responded 30 Nov 2019
Dear M1460ZBalejandrob, We appreciate your feedback regarding the speed of our wireless internet service. We apologize that it did not work well during your stay. We addressed the issue with our technical team and hope to have a faster internet experience soon. Additionally, we are so sorry you were never greeted as a Diamond member. If you return to the area we hope you will consider staying with us again.
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mcarbajal2019 wrote a review Nov 2019
1 contribution
Great location for my needs. Lots of shops and restaurants just outside hotel. Complimentary breakfast is very basic consisting of scrambled eggs mostly. No condiments observed anywhere. Paper coffee cups. Coffee pot running out.
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Review collected in partnership with Hampton
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Elizabeth J, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado
Responded 28 Jan 2020
Thank you a lot. For give us your comments about your experience with us. We work to meet your expectations. We'll be expecting you soon.
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Wander Junkie wrote a review Nov 2019
Seattle, Washington3 contributions
I had a two day business trip in Monterrey, Mexico and I stayed in the Monterrey/Galerias-Obispado location. This Hampton is in a nice location with a fantastic helpful staff. The rooms are updated with hardwood floors and were very clean!
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Review collected in partnership with Hampton
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Elizabeth J, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado
Responded 21 Jan 2020
Thank so mucho, for give us about your experience in Hampton By Hilton Monterrey Galerías Obisapado. It is really important for us, we will work day by day to continue to meet your expectations. Thank you again.
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jorge m wrote a review Oct 2019
Muzquiz, Mexico90 contributions31 helpful votes
I am (was?) a Hilton honor member, but this time I was tremendously dissapointed in this hotel. I called to make a reservation, they proposed a rate and I agreed, so the non-refundable reservation was made. When I arrived at the front desk for my check in, the rate was not honored claiming that taxes had not been added, and when I showed them the confirmation email with included taxes rates, then they blamed it on the Pesos to US dollars exchange, this was also not true as the rate had been given to me via phone. The rate the front desk is waaaay higher and in Montse's words (front desk employee): "this is what we have and cannot change it" (honor the rate given to me when I made my reservation). So I cancelled my reservation and went to the nearby Holiday Inn that is much cheaper and just as comfortable... where I am writing this. Now is kind of funny, but at the time I was mad.
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Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Elizabeth J, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado
Responded 8 Oct 2019
Dear. Mr. Jorge We will have contact with you a soon as possible, in advance thank you so much for your comments and believe me that we will follow up. Thank you again and apologies for the inconveniences we put it through.
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Previous
PRICE RANGE
US$54 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn by hilton monterrey/galerias-obispado hotel monterrey, hampton inn monterrey, monterrey hampton inn
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
223
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Frequently Asked Questions about Hampton Inn by Hilton Monterrey/Galerias-Obispado
Which popular attractions are close to Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Nearby attractions include Museo del Obispado (0.5 km), Cerro del Obispado (0.5 km), and Iglesia de San Luis Gonzaga (0.6 km).
What are some of the property amenities at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Conveniently located restaurants include El Gran Pastor, Los Arcos, and Muelle 17.
Are there opportunities to exercise at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Yes, laundry service and self serve laundry are offered to guests.
Does Hampton Inn by Hilton Monterrey/Galerias-Obispado offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton Inn by Hilton Monterrey/Galerias-Obispado?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn by Hilton Monterrey/Galerias-Obispado?
Many travellers enjoy visiting Antiguo Palacio Federal (4.2 km).
Is Hampton Inn by Hilton Monterrey/Galerias-Obispado accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.