I spent two weeks there and have nothing to complain about regarding the staff and amenities. The continental breakfast included a plate of fruits and some pancakes, with juice and hot beverage, pretty good quality.
The service is impeccable. The stay is like you are in your house. Waiters and employees great you by first name and always willing to go the extra mile. This is where I will be staying in the future 😃
The staff, restaurant, room service, bell hop, hotel room were excellent. Check-in was extremely slow. I was given a carpeted room that smelled of dampness/mold and clorox. Room change was immediate and 100% better.
I have stayed there before, this is a nice hotel in a good location, the room I got was very good, some cosmetic repairs needed to be a great room, comfortable and secure room overall, happy with the experience. I stayed 5 nights this trip, staff is very friendly and courteous the parking lot is secure also.. I recommend this hotel for the price it is great
Best service i ever had!! I do recomment this Hotel ,when you travel to monterrey . I will say more than 5 ⭐⭐⭐⭐⭐ Miss Angelica at front desk she resolved all my question Thanks so much miss Angelica.. I will stay here in my next trip to monterrey.😃👍
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