We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sugar Bay Resort & Spa

Save
Traveller (1373)
Room & Suite (431)
Pool & Beach (313)
Ratings and reviews
  • Excellent35%
  • Very good29%
  • Average17%
  • Poor9%
  • Terrible10%
Travellers talk about
View all reviews
What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
Poolside Bar
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
This place is temporarily closed. It will reopen late 2018 or Early 2019. At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous...
View all hotel information
Location and contact
6500 Estate Smith Bay, 00802-1350, St. Thomas
8.3 km to Charlotte Amalie Harbour Seaplane Base
14 restaurants are within a 2 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,294)
Filter reviews
1,282 results
Traveller rating
420
372
229
125
136
Traveller type
Time of year
LanguageEnglish
More languages
420
372
229
125
136
Show reviews that mention
All reviewsall inclusive packagejapanese restauranthibachi grillswim up barbumper boatssushimanor houseomelet stationwrapsiguana feedingocean view roomtop shelfthe general managernegative reviewsthe pool beach areathursday nightbring water shoes
FilterEnglish
Updating list...
1 - 5 of 1,282 reviews
Reviewed 8 May 2018

Hotel is ok, its situated in a nice beach. Pool area however, is very crowded and if you go during spring break its especially busy. Food was average and limited. Overall i recommend it for its beach, but not for the hotel in itself,

1  Thank Avishai S. V
Reviewed 12 April 2018 via mobile

Sugar Bay Resort and Spa is currently closed to tbe public but I was able to stay there while completing Hurricane Restoration as a Lineman! Nice rooms with Ocean views. Convieniently lacated near the Coki Point Beach and Coral World Observatory! There is a Spa...More

2  Thank LeonSpinks B
Reviewed 10 April 2018 via mobile

Had a great experience at the hotel. Staff was very friendly. However make sure you bring insect repellent. Not sure if it was the time of year but the bites were out of control. There are alot of restaurants off site and close to the...More

1  Thank Carlos s
Reviewed 24 March 2018

I absolutely love this place, my wife and I went twice in the same year and got married there on our second visit. From the friendly staff, to the wonderful food. Beautiful resort with great snorkeling right off of their beach. My kids even managed...More

1  Thank Carl P
Reviewed 2 March 2018

We traveled to Sugar Bay for our honeymoon in 2016. The very day Delta shut down all around the world, and we spent a night in the airport in Atlanta. We called ahead to let them know we wouldn't be there until the next day,...More

2  Thank xtinam2017
View more reviews
About
Description
This place is temporarily closed. It will reopen late 2018 or Early 2019. At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and ...More private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1373)
Room & Suite (431)
Pool & Beach (313)
Dining (123)
Amenities (49)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chrissy B
3 December 2017|
Answer
Response from Isaiah1683 | Reviewed this property |
At least $500/per day then add tax and resort fee.
-1
Votes
MrsIvory
7 September 2017|
Answer
Response from MKay3407 | Reviewed this property |
Sorry for the delay. Yes, we had connecting rooms. There are several. I never explored the possiblity of staying in a single room since we are a party of 5.
0
Votes
DaveandTina
4 September 2017|
Answer
Response from Guarita | Reviewed this property |
Sorry I did not do the all inclusive package.
0
Votes
Room Tips
"Deluxe Ocean View"
Read review
"This review is to recognize the staff for their amazing work and attitude under less than ideal conditions."
Read review
"Ocean views are great from all balconies. As for view from inside the rooms - all but the mountain view from..."
Read review
"Ocean View"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing