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My friends and I stayed here at this hotel and the front desk staff were great. Hillori, Ajahni and Shanice they treated us superbly. They went above and beyond to make our stay outstanding.
They are still recovering from the hurricanes but they sure don't...More
Thank you to the leadership and staff at the Emerald Beach Resort before, during and after Hurricane Irma. We stayed here for two nights following a Tortola charter. We were to fly out of St. Thomas on September 5( 36 hours before the hurricane) and...More
21 Thank Brent A
Response from Alana B, Social Media Specialist at Emerald Beach ResortResponded 16 September 2017
Thank you so much for all of your help and kind words! We were so fortunate to have an amazing team of staff members and guests who weathered the storm together. We hope to have the hotel up and running as soon as we can...More
I wouldn’t recommend this hotel. There seems to be lots of locals that use the pool to hangout and therefore no room for the paying guest. No place to rinse feet when leaving the beach. Guest room with a door that doesn’t seat or lock...More
Emerald Beach Resort was badly hit by both hurricanes; however, they fixed as much as they could in order to serve the temporary housing needs of the disaster survivors, FEMA, SBA and other disaster responders. Taking into consideration the amount of work to be done...More
It is important to recognize the islands are still recovering from last year’s storm season. That being said, experienced several issues. Food in restaurant was way below par. Salmon was over-cooked and portion tiny. Air conditioner in room did not work and was dripping. Ty...More