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24/12/2017 25/12/2017
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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
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    24/12/2017 25/12/2017
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    Traveller (2694)
    Pool & Beach (628)
    Room & Suite (475)
    Overview
    • Excellent39%
    • Very good32%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (548 reviews)
    “frenchman's reef” (651 reviews)
    “aqua terra” (216 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,423)
    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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    21 - 25 of 4,363 reviews

    Reviewed 7 September 2017 via mobile

    Hi, We had another successful conference this May. We stay at this hotel every 3 years or so. There was some improvement in the service although more front desk staff would be helpful at check in for a large party of guests. The bellmen and...More

    Thank Bigsis1mille
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 12 September 2017

    Dear Bigsis1mille, Thanks for letting us know that you had another successful conference here at the resort, and letting us know you saw some enhancements, and improvements from the last time you were here, especially from the service you received. We are glad our AV...More

    Reviewed 6 September 2017 via mobile

    For most typical "all about me" travelers, this is a tired property. We love it! The beach is long, and nice, and there are 2 restaurants and a bar. There is also a market and coffee shop if you don't need a huge breakfast. If...More

    3  Thank Renee B
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 7 September 2017

    Dear Renee B, Thank you for your high praise after your stay with us, and for letting us know that you found our staff friendly, and accommodating, enjoyed your beach time, and your dining experiences,too. We appreciate your review, and feedback, and we hope to...More

    Reviewed 4 September 2017

    We stayed here for our honeymoon. We were hoping for great, but were let down with the accommodations near the beach and the food. The room was super dated and ran down so we asked to be moved to the rooms in the actual hotel...More

    2  Thank Beechlanders
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 5 September 2017

    Dear Beechlanders, We are happy we could welcome you to resort to enjoy your honeymoon, and appreciate your comments and feedback after your stay. We apologize if we did not meet all of your expectations when staying at a Marriott property, but happy to hear...More

    Reviewed 1 September 2017 via mobile

    The resort is beautiful. We stayed down at the morning star it was just wonderful there. The staff was awesome!!! Everyone is so friendly and helpful. The pools were great. The night kayaking was awesome and the Vl cat dinner cruise was amazing wish I...More

    3  Thank 727jackiet67
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 2 September 2017

    Dear 727jackiet67, It is great to hear that you enjoyed your girls week here at the resort. Thanks for letting us know that you found the resort beautiful, and that you were very pleased with your accommodations at the Morning Star. We are glad you...More

    Reviewed 1 September 2017 via mobile

    Dylan was an dynamic guide. We took the last outing (9:30/21:30) of the evening. All 7 kayaks returned safely. The screams of "Turtle, Turtle" may haunt me as we watched at least four turtles swim and surface to take some deep breaths. If only the...More

    3  Thank CAlostinMi
    Response from MrChrisDonohue, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 2 September 2017

    Dear CAlostinMi, Thank you for your high praise for your night kayaking experience, and your dynamic guide Dylan! We are glad you really enjoyed seeing all the sea creatures, and that it was fun! We appreciate your review.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Kognitiv US Corp, Ctrip TA, WingontravelTA, TripOnline SA and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas
    Add Photo Photos
    Traveller (2694)
    Pool & Beach (628)
    Room & Suite (475)
    Dining (181)
    Hotel & Grounds (1674)
    Bathroom (35)
    Business Centre & Event Rooms (15)
    Family and Play Areas (5)
    Nearby
    Nearby Restaurants
    Paradise Point Bar and Cafe
    124 reviews
    1.38 km away
    The Smoking Rooster
    252 reviews
    1.41 km away
    SandBar
    301 reviews
    .41 km away
    Pizza Amore
    257 reviews
    1.26 km away
    Nearby Attractions
    Morningstar Beach
    418 reviews
    .22 km away
    Skyride to Paradise Point
    766 reviews
    1.38 km away
    Limetree Beach
    21 reviews
    1.04 km away
    Bluebeard's Beach
    206 reviews
    .97 km away
    Ask a question
    Questions & Answers
    chasachana
    11 September 2017|
    AnswerShow all 2 answers
    Response from oahuhaole619 | Reviewed this property |
    I too looked at their website and all I could see was that they are closed due to Irma. I'd really like to know how the "Professor"( ferry boat driver between hotel and town) did on his live aboard in the harbor. Hope all... More
    0
    Votes
    Mark L
    8 September 2017|
    AnswerShow all 2 answers
    Response from 975shaylaa | Reviewed this property |
    9/7/17 St.Thomas has major damage (Check news reports for updates). Even the 1 hospital in St. Thomas was evacuated because of catastrophic damage. I would push my plans back to later in the year or sometime early next year... More
    1
    Vote
    Pooh16
    7 September 2017|
    AnswerShow all 5 answers
    Response from MrChrisDonohue | Property representative |
    Thank you! We look forward to welcoming you in November!
    0
    Votes
    Room Tips
    "If staying by the beach get a room with a sea view."
    Read review
    "Higher floor. less noise."
    Read review
    "Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
    Read review
    "Once the rebuilt, choose a room on the 8th floor facing the pool"
    Read review
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