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Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton

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Traveller (3630)
Pool & Beach (850)
Room & Suite (463)
Overview
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“konoko falls”(211 reviews)
“sunset cruise”(221 reviews)
“piano bar”(302 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (3,562)
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3,501 results
Traveller rating
2,081
984
303
89
44
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LanguageEnglish
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2,081
984
303
89
44
Show reviews that mention
All reviewskonoko fallssunset cruisepiano barbarbara burtonglass bottom boatjerk chickengoatjade samuraiitalian restaurantsunken treasureaquamarine grillcoffee hutsmaller beachwater sportssushi barfree tripplatinum restaurant
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1 - 5 of 3,501 reviews
Reviewed yesterday via mobile

We had a great time there! The rooms where nice, the pool areas where fun and the drinks were delicious! The staff was also very friendly and helpful!! Hayne and Nathan checked on us every day to see how we were!! Would definitely go back...More

Thank Mason D
Hotel's Favourite
Reviewed 5 July 2018

Small resort, but BIG on friendly service ! The employees are ALL so nice and always have a smile. They take pride in their work and it shows. From the ground crew, food service and lifeguards, they all make you welcome and are happy to...More

10  Thank Kim L
Response from KarleneAT, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by HiltonResponded 9 July 2018

Dear Kim L, We are happy to receive your feedback. It was our pleasure ensuring you had a good time and taking care of you. We will share your encouraging comments with the team members identified. We thank you for having chosen us and we...More

Reviewed 2 days ago

We visited the resort as part of an adult family get together. The facility was fine and the food ranged from sometimes excellent to average. The entertainment was enjoyable and service was spotty. Definitely not a good choice if you have a handicapped member in...More

Review collected in partnership with Curio – A Collection by Hilton
Thank Randy O
Response from KarleneAT, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by HiltonResponded yesterday

Hello Randy O, We appreciate your visit. We are happy that some aspects of your vacation were enjoyable; but regret that there were some areas that fell below your expectations. We have noted your comments and would like to advise you that we are currently...More

Reviewed 2 days ago via mobile

We visited the 10th-16th. It is absolutely the staff that makes this place what it is. The positive: We met some amazing people. Orane in the main dining hall is full of personality! Andrew (moonstone & aquamarine) was so polite & truly concerned about taking...More

Thank TeffyLynn22
Reviewed 3 days ago via mobile

My husband and I visited this property for the first time in May 2017 which was probably the most boring stay I’ve ever had at a resort. We decided to try it out again for our anniversary and hope for a better stay but it...More

Thank Sarah P
Response from KarleneAT, Manager at Jewel Paradise Cove Resort & Spa Runaway Bay, Curio Collection by HiltonResponded 2 days ago

Hello Sarah P, We regret that your time with us fell below your expectations. We have noted your comments as we are open to practical suggestions surrounding our operations as we do consider our refinement process a continuous one. We do our best to tailor...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Spa
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$239 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Runaway Bay
#2 On the Beach Hotel in Runaway Bay
#2 Top resorts Hotel in Runaway Bay
#2 Luxury Hotel in Runaway Bay
#2 Green Hotel in Runaway Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$239 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Runaway Bay
#2 On the Beach Hotel in Runaway Bay
#2 Top resorts Hotel in Runaway Bay
#2 Luxury Hotel in Runaway Bay
#2 Green Hotel in Runaway Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3630)
Pool & Beach (850)
Room & Suite (463)
Dining (410)
Amenities (79)
Family and Play Areas (16)
Business Centre & Event Rooms (10)
Questions & Answers
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Jesse G
15 August 2018|
AnswerShow all 2 answers
Response from Jillian M | Reviewed this property |
I have read others reviews about the upgrade for hilton status. It seemed very hit or miss. When guests were upgraded, the common upgrade was from a premium or pool view to an oceanview room.
0
Votes
14 August 2018|
AnswerShow all 3 answers
Response from Tanesha H | Reviewed this property |
Yes they were recently purchased which is why the included activities have changed. I would skip the glass bottom boat tour but would definitely do the snorkeling. Ocho Rios Margaritaville at night was really nice. The... More
0
Votes
nordellebent
13 August 2018|
AnswerShow all 2 answers
Response from teddy33050 | Reviewed this property |
The spa provides various massage services. We booked a couples massage.I believe they have steam showers, but we did not take advantage of them. When you make your reservation, they will ask for your airline and flight... More
1
Vote
Room Tips
"Once you get there ask what upgrades are available, it is cheaper than doing it ahead of time."
Shannan22
2 million years ago
Read review
"Oceanview 3rd Floor - you will have to take stairs, but worth it."
Benny5225
2 million years ago
Read review
"Emerald Lagoon rooms have a balcony with pool view and are closest to the main entrance, which is the..."
iTravel_WanderWoman
2 million years ago
Read review
"Block 4, garden view was great!"
SaKaHo
2 million years ago
Read review
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