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Main Street, Runaway Bay 201 Jamaica
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Traveller (943)
360
Panoramas (2)
Room & Suite (451)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Franklyn D. Resort & Spa
Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 18 hotels in Runaway Bay
Location
Cleanliness
Service
Value
Travellers' Choice
All-inclusive, All- Suite Beachfront Family Resort with a dedicated Vacation Nanny assigned to every family to care for the kids from check-in to check-out. All- Inclusive package includes spacious accommodations in large 1, 2, 3 & 4 bedroom suites with separate living areas,kitchenette and balcony or terrace. Continental, Italian/French/ Indian and Jamaican cuisine from a choice of 4 restaurants along with a Sushi Bar (seasonal) & Creperie;Premium Bar, Glass Bottom Boat Rides,kayaking, snorkeling, paddle boards, tennis, 4 pools including- 100' waterslide, separate kids, tweens and teens programs with supervised daily activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Yoga classes
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Diving
Game room
Mini golf
Snorkelling
Tennis court
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Walking tours
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English
812Reviews136Q+A100Room tips
Traveller rating
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Jacob2610 wrote a review Jul 2022
Louisville, Kentucky6 contributions2 helpful votes
After our third trip to this resort, FDR continues to EXCEED our expectations. The shining stars are definitely the staff and the food! ( and drinks, Chrissy makes a mojito that is life changing) I cannot say enough about this amazing team! They treat you like family! Other nannies would say hello to us every morning by name! The front desk, the grounds crew, and the food and beverage staff takes the time to know every guest. It really feels like home! Of course, the nannies are amazing. We had Ms Sophie and Ms Alecia and were spectacular! Our daughters were always safe and having the time of their lives! These memories will certainly last a lifetime. The lifeguards are also exceptional and take the kids out on boat rides, snorkeling, fishing, and even kayaking! They have energy levels to keep up with our kids. Javon is a standout and is one of the best employees that we’ve encountered anywhere in all of our travels. Now to discuss the food! Absolutely fabulous! We learned it’s mostly locally sourced and it’s SO fresh! We have some food allergies in the family, but the team went above and beyond to ensure our safety. Ms Marsha runs that dining area like a tight ship. She’s incredible. Full of love, kindness and a true desire to ensure every guest is happy. We love that this resort is truly family owned and operated. You can have amazing conversations with the owner and general manager about the history and the future of the resort and the area. We love the character and charm of the rooms. Feels like “old Jamaica” NOT like a hotel in Vegas. We also love all the lush vegetation, providing lots of shade on the extra hot days. To us it’s picture perfect. I cannot express in words how this resort will make you and your family feel. All I know is we love every second we are there, and start planning our return as soon as we leave!
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Date of stay: June 2022
Rooms
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Room Tip: We love beach front rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristen R. wrote a review Jul 2022
Milwaukee, Wisconsin27 contributions11 helpful votes
This was a return trip and even better than the last. We stayed only 4 nights last time and it wasn’t enough, so we came back and stayed 7. It was perfect. Our nanny was Nas and she was phenomenal. Not only did she take perfect care of our son, but she anticipated our needs and kept our room sparkling clean and stocked with snacks, juice and coffee every day (the coffee in Jamaica is so delicious that I went through many pots a day and never ran out!) Marsha and the rest of the breakfast staff remembered our names and drink orders within just a day or two. The nighttime bartenders and servers (Miguel, Lorna, Phelicia) are funny and friendly, always love seeing their beautiful smiling faces. We never waited long for a drink and they were always strong and tasty. The food was as great as we remembered, more like home cooking than resort food. This trip, we did the Bob Marley tour which I very much recommend if you’re a fan. The front desk arranged our transportation with Lorenzo, who is a great driver even on the scary mountain roads on the way up to Nine Mile, and very knowledgeable about the area and Jamaica in general. He also takes great photos! We felt as if we were visiting friends more than staying at a hotel. We don’t have much of a support system at home so kid-free time together is a precious, rare thing, and Nas made it possible for us to connect as a couple again while our little guy was off having a great time. Thank you again, FDR! We’ll see you soon!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Heather S wrote a review Jun 2022
2 contributions
no rum punch upon entry. felt very dry and parched. A bit rundown. Pipes in bathroom rattled. did seek help but was told in the morning, no one came. Nice people tho. Kudos goes to Chrissy, felicia, Shaneal, ringo, shanel and her friend for helping out with the taxi to st anns bay. hotel is more geared to families with younger kids. Small facility. Carry your watershoes. Nice amenties, but limited as i stayed for seven days, and meals were repeated more than once. With the amenities, they offered free fishing, a glass bottom boat, snorkling. Scuba was not free. I think price was around one hundred and thirty usa dollars. Best to rent a car if you plan to tour as cartours, are a hundred dollars. They did provide me with the jamaican experience by finding native fruits , thanks Chrissy. Coconuts and breadfruit from ringo, thank you
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kasia K wrote a review Jun 2022
1 contribution
We just got back home after a week at FDR with our two year old, and we can't wait to go back! I agree with all the other reviews that say that the nanny makes the experience. We had Sharlene, who was warm, fun, funny, and just amazing. Our son loved her. You are able to request nannies in advance, so I highly recommend Sharlene if you can get her, but I also know that all of them are amazing. Everyone knows you and your child, you feel like you are truly part of the FDR family, and this is what sets this resort apart from all others. You do not get the mega resort feel, and so no marble and high end options, but I describe it as "vintage" Jamaica, and if you're able to get past that, you'll have a great time! You will actually enjoy it all without having to run around after your kids! The food is also good and the drinks are strong. Please also don't forget to to tip the nannies at the end - I heard they rely heavily on that! Can't wait to be back!
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Date of stay: June 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Derek C wrote a review Apr 2022
1 contribution1 helpful vote
I will save your time right off the bat: As other reviewers have stated if you are looking for a luxury vacation with 5 star a la cart restaurants, multiple swim up bars and party areas, marble floors, modern rooms and amenities - keep looking. This resort will disappoint you. If you are a tired, exhausted parent or family in need of an actually restful vacation with your kids this is your resort. Nannies are great, staff is great, the resort is small which plays into what it provides - relaxation without 5 mile hikes to the restaurant and back. We came with our 2yr old direly in need of rest - tired and overworked. This resort was not what we wanted, it was what we needed - a break!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Valerie R wrote a review Apr 2022
6 contributions
+1
This is hand's down the BEST resort for a family if you have littles. This was our first resort trip with our 6 year old and it was an incredible vacation. The resort itself is a little older and could use some reno work in the rooms, but we basically only used the room to sleep in. The only issue I had was that the shower head in our room was terrible water pressure, the one in my son't room was good tho so we just used his (we had a two bedroom/two bath and it was cute and spacious). The little kitchenette was really nice to have too (perfect for stowing bootleg Red Stripes). There is no shortage of activities for the kids or adults, during the day and at night. AND there are a lot of kids, so friends are made and adventures transpired. The giant water slide was as fun for us as it was for our son ("Big Blue")! The dinner shows they did for the kids was the best too; dress up contest, talent show, dance parties. And at night the adults can do karaoke and hang at the bar (you can ask your Nanny to stay later for a fee, so worth it). The beach itself is very small and not the clearest, but is perfect for the kiddos. Next door to the property, steps away, is a mile long stretch of the absolute most beautiful sand and water. We referred to it as the secret beach. We spent lots of time there too. Plenty of pool space and stuff to sit on at pools and the beaches. We were a little disappointed that the Overproof restaurant wasn't open at the beach, but the main buffet/night restaurant offered full breakfast, lunch and dinner. Our favorite though? The Grill. Jerk Chicken all day for me. And he made us JERK CHICKEN POUTINE. You read that right. To die for. And right next to the Grill was a kids treehouse and ice cream shop. My little man probably had ice cream three times a day. We only took advantage of the Spa once, my husband and I both had massages and it was lovely. It's literally out in the ocean and the sound of the water elevated the experience for sure. Regarding the team, the lifeguards were SUPER engaged and would often play with the kids in pool and help them on the slides. Mercy and Brucie will entertain you all day and evening. Every single person at the resort was incredibly gracious, hospitable, and just genuinely nice humans. But let's get to the gem of this resort, our Nanny Cardel. Our son fell in love with her and so did we. By the end it felt like we were leaving behind a member of our family. She even stayed to watch over him a few nights so Mommy and Daddy could pretend we were young again ;) FYI your Nanny also takes care of the room for you, please take extra money for tip. Overall, this is not a lux resort, but it's really good for a FANTASTIC family vacation. Truly all-inclusive. Side note, Lorenza was the site photographer and did a great shoot for us! He also did our private transportation to and from the airport for us. Both are so worth the additional fee (booster or carseat provided if needed)! So, in summary, our son has already told us that we will be returning lol. Make sure to save room for us Angie! Stayed 10 nights end of March 2022
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Date of stay: March 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maseka M wrote a review Apr 2022
Atlanta, Georgia1 contribution
Excellent for families with young children. Could not have asked better for my twins. The nanny service allows for my wife and I to finally have a minute after a long pregnancy and caring for to very active babies for a year. It is worth every single penny. And yes all is included. Customer service is great. Even had a brach blocking our view cut after casually making a comment to staff.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trishawana Davidson, Marketing at Franklyn D. Resort & Spa
Responded 11 Apr 2022
Thank you for sharing this excellent review following your recent stay with us at FDR! We are happy to read that both you and your wife as well as the twins were able to enjoy the vacation. We appreciate your feedback about our customer service. We look forward to hosting your family again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GatorEEChick wrote a review Apr 2022
Savage, Maryland223 contributions43 helpful votes
+1
All I can say is wow! We LOVE it here! This was our first visit and on day 2 we were already planning our return. We had a 2 bedroom beachfront suite and it was perfect for us! The beds were comfortable. The rooms were clean and spacious. We loved sitting on the balcony whenever we weren’t on the beach or in the pool. Food is great with lots of options. The bar had a great selection and made awesome drinks. The options for water sports are plentiful too and there is always a lifeguard ready to get you in the water. Nonstop adult and kid activities if that’s what you want to do. Bring a white t-shirt so you can tie dye!! Most importantly, the staff are the most friendly of folks. You feel like you are family and we cannot wait for our next “family” reunion ;). 15/10, highly recommend!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trishawana Davidson, Marketing at Franklyn D. Resort & Spa
Responded 5 Jul 2022
We truly appreciate you sharing this amazing 5 star review following your stay with us. We are delighted to know that you loved the FDR experience. It is great to read that your Suite was clean, spacious and the perfect fit for your family. We are happy that you loved the food, drinks selection and water sports activities. We certainly look forward to your return visit in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R R wrote a review Jan 2022
2 contributions4 helpful votes
We have been to FDR four times now. While I agree with David O.'s review about the place needing repairs/upkeep, we were able to overlook these because we understand how hard COVID has been financially on hotels. You'll never visit a place as warm and friendly as this! The people are sooo nice and will do anything to make your stay pleasant. The nanny factor sets this place apart. Parents can actually relax and enjoy a vacation! It's amazing how the staff remembers return families and appreciates them! Our former nanny left, so we had Karina who was just amazing. Omercye, Bruce, Footsie, Miguel, Chrissy, Javonn, Ricardo and Ammerica are just a FEW of the amazing staff that make this the best place ever! Travelers from the US shouldn't worry about the return COVID test either; you can book a appt on an app and the nurse comes right to the resort and you get the results in under an hour! Travel and customs were super easy! Thank you FDR for staying open and weathering this pandemic storm! And visitors --don't forget to TIP. A few dollars here and there go a loooong way. And definitely tip your nanny at the end of your stay!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Trishawana Davidson, Marketing at Franklyn D. Resort & Spa
Responded 31 Jan 2022
We thank you for sharing this review following your stay with us. We are delighted to know that you enjoyed the FDR experience. We appreciate your kind compliments about staff members and we are happy that your nanny was "amazing". Thank you for choosing FDR as your preferred vacation destination. We certainly look forward to your return visit in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David O wrote a review Jan 2022
Landenberg, Pennsylvania4 contributions4 helpful votes
The resort needs alot of repair work, its falling apart in places. Bed loungers are old and stained, the paint is peeling, showers don't hold hot water for long, the wifi is barely up to year 2000 speed, the TV in the room didn't work, the treadmills in the gym (all of the 3 of them) didn't work! Did we care? Not a bit. The kindness of all of the staff and our amazing nanny far outweighed these things. The kids had a blast - where else can you ask the pool guy if he can take you out snorkeling and 5 minutes later you are in a glass bottom boat out in the ocean? If you like large corporate hotels with big pools and marble halls you'll hate this place. If however you have kids, need a break and can look past the obvious faults you will have a great time. We will be back next year!!
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Trishawana Davidson, Marketing at Franklyn D. Resort & Spa
Responded 7 Jan 2022
We appreciate you taking the time out to share this review following your stay. Your feedback will be used as a guideline to improve our FDR experience. We are currently in the process of getting an upgrade to our Wi-Fi system. This project should be completed throughout the property soon. We apologize for the inconvenience of not being able to use the treadmills, we ordered the parts , however they were held up at the docks due to the busy season. We are happy that despite the inconvenience your family still had an enjoyable stay with us. Thank you for your kinds words about our staff. Your review will be shared with all departments. We certainly look forward to hosting your family again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$395 - US$684 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
franklyn d hotel runaway bay, franklyn d resort and spa, franklyn d resort all inclusive
LOCATION
CaribbeanJamaicaSaint Ann ParishRunaway Bay
NUMBER OF ROOMS
80
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Frequently Asked Questions about Franklyn D. Resort & Spa
Which popular attractions are close to Franklyn D. Resort & Spa?
Nearby attractions include Green Grotto Caves (4.5 km), Sharkies Beach (3.3 km), and Puerto Seco Beach (7.3 km).
What are some of the property amenities at Franklyn D. Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Franklyn D. Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Franklyn D. Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Franklyn D. Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Franklyn D. Resort & Spa?
Conveniently located restaurants include Milestone Restaurant Sports Bar and Grill, Ultimate Jerk Centre, and Sharkies Seafood Restaurant.
Are there opportunities to exercise at Franklyn D. Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Franklyn D. Resort & Spa have an airport shuttle?
Yes, Franklyn D. Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Franklyn D. Resort & Spa have airport transportation?
Yes, Franklyn D. Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Franklyn D. Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Franklyn D. Resort & Spa?
Many travellers enjoy visiting Runaway Bay (0.8 km).