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Moon Palace Jamaica

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Traveller (2424)
Pool & Beach (587)
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Overview
Hotel website
Main Street, Ocho Rios Jamaica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Moon Palace Jamaica
Offers & Announcements: 50% off room rate
Hotel deals
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Reviews (2,276)
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2,182 results
Traveller rating
1,301
496
206
91
88
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LanguageEnglish
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1,301
496
206
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88
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1 - 5 of 2,182 reviews
Reviewed 2 days ago

Spent 5 days at the all inclusive resort and had such a blast. Highly recommended for anyone looking to get away to a beautiful island destination. Proximity to all the local attractions makes this the ideal spot.More

Review collected in partnership with this hotel
Thank bigmatt701
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

Dear bigmatt701, Thank you for your perfect rating as a result of the overall experience attained with us. The amenities and services offered are specially structured to deliver first class standard to all our valued guests, thus we are delighted that this treatment was achieved...More

Hotel's Favourite
Reviewed 18 November 2017

We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

Review collected in partnership with this hotel
34  Thank 930dmb
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 18 November 2017

Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

Reviewed 2 days ago

Firstly our stay there absolutely awesome, from you arrive the customer service was great. Our room had a wonderful ocean view fully stock bar, food and options were great. Our son had a blast even when we want some alone time he had an awesome...More

Thank patmarc2018
Reviewed 3 days ago

The ambiance is breathtaking and the service excellent. Pier 8 restaurant staff were very good in their service delivery. Great supervisor Aneika. Staff Aaron and others were very good. The white sand beach is soooo relaxing for your early morning walk and swim.More

Thank FarAway730999
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

Dear FarAway730999, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of first-class...More

Reviewed 4 days ago

Food was decent. Rooms were nice staff wasn't horrible. There was a fun play space all the way back for the kids and there were a ton of things to do offered by the resort. We went on an awesome snorkeling and dunns river trip...More

1  Thank afriedland18
Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

Dear afriedland18, Your review is highly appreciated by the entire Moon Palace Jamaica team. We are delighted to hear about the amazing experiences you had throughout our facilities and guarantee that we will consistently work towards maintaining them as such. As we aim to continuously...More

View more reviews
About
Description
Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour More room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider® Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. Also home to the largest spa in Jamaica, for some serious pampering, this warm-hearted resort has everything you need right at your fingertips. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$376 - US$1,163 (Based on Average Rates for a Standard Room)
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
705
Price range
US$376 - US$1,163 (Based on Average Rates for a Standard Room)
Location
Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Photos
Traveller (2,424)
Pool & Beach (587)
Room & Suite (497)
Dining (308)
Amenities (121)
Family and Play Areas (43)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 282 nearby hotels
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Nearby RestaurantsSee all 972 nearby restaurants
Juici-Beef Patties
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.42 km away
Miss T's Kitchen
833 reviews
.35 km away
Mom's
255 reviews
.44 km away
Ocho Rios Village Jerk Center
647 reviews
.81 km away
Nearby AttractionsSee all 1,063 nearby attractions
Ocho Rios Bay Beach
927 reviews
.42 km away
Turtle River Park
188 reviews
.65 km away
Dolphin Cove Moon Palace Jamaica Grande
43 reviews
.18 km away
Island Village
176 reviews
.79 km away
Questions & Answers
Ask a question
jpascherer
18 October 2018|
AnswerShow all 3 answers
Response from Kemarlo C | Property representative |
Dear jpascherer, Our team at Moon Palace Jamaica is highly appreciative of your interest displayed in our breath-taking awe-inclusive Resort. It is indeed a pleasure to inform you that our FlowRider is a part of our... More
0
Votes
Mason Z
17 October 2018|
AnswerShow all 4 answers
Response from Kemarlo C | Property representative |
Dear Mason Z, Our team at Moon Palace Jamaica is highly appreciative of your interest displayed in our breath-taking awe-inclusive Resort. In an effort to assist you with your query I kindly invite you to check your private... More
0
Votes
Phillip H
16 October 2018|
AnswerShow all 4 answers
Response from Kemarlo C | Property representative |
Dear Phillip H, Our team at Moon Palace Jamaica is highly appreciative of your interest displayed in our breath-taking awe-inclusive Resort. It is indeed a pleasure to inform you that limes are usually available on... More
0
Votes
Room Tips
"Avoid Hero's weekend everyone was so loud and incredibly rude to staff and guests"
tomtX3270OW
5 days ago
Read review
"Upper floors give you good views of and across the bay."
blmn55076
6 days ago
Read review
"Rooms on the 3rd Block will require some walking to access restaurants and most amenities ... choose wisely."
ruddylove
1 week ago
Read review
"oceanview room! The presidential suites are great if you have another couple going with you or have a family."
Wags2015
1 week ago
Read review
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