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Secrets St. James Montego Bay

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Traveller (7268)
Pool & Beach (1828)
Room & Suite (1417)
Overview
  • Excellent67%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“preferred club”(779 reviews)
“piano bar”(705 reviews)
“wild orchid”(591 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Secrets St. James Montego Bay
Hotel deals
Offers from Secrets St. James Montego Bay
Hotel deals
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Reviews (7,061)
Filter reviews
6,853 results
Traveller rating
4,455
1,517
559
189
133
Traveller type
Time of year
LanguageEnglish
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4,455
1,517
559
189
133
Show reviews that mention
All reviewspreferred clubpiano barwild orchidjerk chickenroom servicemarlin barworld cafesecrets resortpreferred poolour honeymoonfrench restaurantseaside grillel patiochampagne breakfasthibachi grillwelcome hometurn down service
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1 - 5 of 6,853 reviews
Reviewed 3 days ago

Your experience begins at the gate, you drive in and you automatically breathe in the wonderful mood and tone of the resort. We had absolutely no complaints, the property was immaculate and the service was splendid. You are forced to forget the outside world and...More

4  Thank dominic w
Reviewed 3 days ago

Everything was incredible. ...staff, beach, pools, drinks, room. Simone, our beach server, will never be forgotten. Food just ok and long wait for tables. Loved, loved the piano bar. Great evening entertainment.More

1  Thank zerbe12142018
Response from SWO_STJconcierge, Manager at Secrets St. James Montego BayResponded 2 days ago

Dear Guest: Your positive feedback means a lot to us. Thank you on behalf of the team for the positive comments about our staff, beach, pool and entertainment. We have also made a not of your comment about the seating time for improvement. It was...More

Reviewed 3 days ago

The St. James Montego Bay is Beautiful! This was my first time staying at an all inclusive resort and I will Definitely Be Back! Everything was beyond what I could have hoped for and the staff were probably the nicest people I've ever had the...More

1  Thank lmp3008
Response from SWO_STJconcierge, Manager at Secrets St. James Montego BayResponded 2 days ago

Dear Guest: It is great that we had the chance to host you for your first resort experience and I am glad you loved it. We are thrilled that we were able to exceed your expectations and this is what we aim to provide all...More

Reviewed 3 days ago via mobile

It was exactly what were looking for and more! Our stay at Secrets St. James was amazing. Beginning with our very first encounter with the security personnel at the gate who welcomed us "home" - the relaxation had begun. There is a sweet seductive atmosphere...More

1  Thank patricegilpin
Response from SWO_STJconcierge, Manager at Secrets St. James Montego BayResponded 2 days ago

Dear Guest: It is great to read that we were able to provide you with the experience you needed and appreciate you sharing this feedback with us. Thank you so much for visiting and for recommending our property. We do hope to see you again...More

Reviewed 4 days ago via mobile

This is my second time staying at a Secrets property. Two years ago I stayed at Wild Orchid for my honeymoon and loved it. This time was a bit lack luster. It’s obvious that St. James is an older property. The furniture was a bit...More

2  Thank Jamie P
Response from SWO_STJconcierge, Manager at Secrets St. James Montego BayResponded 2 days ago

Dear Guest, Firstly I must thank you for visiting our resort another time. We do love when guests visit repeatedly as we enjoy making new memories while providing that familiar warmth. Given the experience you have noted, it is a regret that this stay did...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$286 - US$681 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 Spa Hotel in Montego Bay
#11 Top resorts Hotel in Montego Bay
#11 On the Beach Hotel in Montego Bay
#12 Luxury Hotel in Montego Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$286 - US$681 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 Spa Hotel in Montego Bay
#11 Top resorts Hotel in Montego Bay
#11 On the Beach Hotel in Montego Bay
#12 Luxury Hotel in Montego Bay
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (7268)
Pool & Beach (1828)
Room & Suite (1417)
Dining (774)
Amenities (182)
Family and Play Areas (27)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
Richard C
10 August 2018|
AnswerShow all 4 answers
Response from M_Lorena_1970 | Reviewed this property |
You will feel very comfortable in the water. No drop off and gradually gets deeper. And crystal clear.
2
Votes
Lynn5209
2 August 2018|
AnswerShow all 2 answers
Response from rasidoul | Reviewed this property |
Hi Lynn, I went back in November 2017 and at that time there were no constructions going on. At most there were some cleaning/repairs being done in one of the courts below where our balcony was located. It was not too... More
0
Votes
Room Tips
"The rooms with the ocean view are breath taking!"
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"Ask for room near reception , the rooms are quieter"
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"Room with ocean view is worth every penny."
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"We had room 3141 - ground floor but with a beautiful view over the sea."
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