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Secrets St. James Montego Bay

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Traveller (9973)
Pool & Beach (2465)
Room & Suite (1802)
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About

#11 of 18 all-inclusives in Montego Bay
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
If you’re looking for a luxury all-inclusive resort in Montego Bay, look no further than Secrets St. James Montego Bay. Given the close proximity of popular landmarks, such as Harbour Street (1.9 mi) and Blessed Sacrament Cathedral (2.0 mi), guests of Secrets St James Hotel can easily experience some of Montego Bay's most well known attractions. Free wifi is offered to guests, and rooms at Secrets St. James Montego Bay offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Secrets St James Hotel are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. If you like barbeque restaurants, Secrets St. James Montego Bay is conveniently located near Pork Pit and MVP Smokehouse. Montego Bay is also known for some great marinas, including Montego Bay Yacht Club and Montego Bay Marine Park, which are not too far from Secrets St James Hotel. The staff at Secrets St. James Montego Bay looks forward to serving you during your upcoming visit. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Modern
Languages Spoken
English
9,547Reviews1,240Q+A100Room tips
Traveller rating
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409rod wrote a review Yesterday
1 contribution
Outstanding vacation and I will be back. The music was a little dated from the DJ's but appropriate and balanced types of music were good. That airport is a madhouse trying to leave but well worth it.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris T wrote a review Yesterday
Calgary, Canada14 contributions16 helpful votes
The resort is large, but well laid out. Restaurants were quite good for dinner and the lunch / breakfast buffets offered plenty of selections. The beach front snack place was average at best and had absolutely no gluten free lunch options / snacks for my wife. The one and only time we went there, they couldn’t be bothered to pour off some cheese sauce for the nachos. Overall though restaurants were very good. Bars…. Pool bar service was frankly not up to par for a resort of this size… service was lacking and unless you wanted low quality mixed sugary drinks, no top shelf choices at all… very poor. Pool Side service, while initially poor, really improved with Shashone…. She is an absolute delight and we thoroughly appreciated her. Big shout out to her and she needs to be recognized by management. In the evening the barracuda bar was awful… bartender was high as a kite every time we went there and honestly couldn’t be bothered to serve. The lobby bar in St. James was very good… well mixed drinks, friendly and great selection… Trevor was top notch and absolutely terrific…. The same cannot be said for the bartender lady in the lobby of the Wild Orchid…. Grouchy and snappy… not a pleasure to try and interact with…. So after the one time, never went back…. Not a good look. The entertainment crew… terrific… Ri Ri and Ashley…. So many positives I could say about them both, but they are so hard working and trying to ensure that everyone is enjoying themselves and entertained…. Top notch and both also need to be recognized by management…. True assets to the resort. Room service…. Well… hit and miss I’d say… first day didn’t have any soap… thought we’d get some at turndown… nope… I had to grab some from a housekeeping cart…. Same for shampoo… some days we had no hand towels. Other days used water glasses weren’t changed…. We aren’t fussy travellers, but at some point it becomes laughable. Definitely room for improvement there. Overall a good vacation and some positives, but definitely room for improvement in some areas.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scott W wrote a review Yesterday
Bloomdale, Ohio3 contributions1 helpful vote
We had a great time! 5 of us couples went! Resort was beautiful and clean! Workers were top notch! You will not be disappointed! The location was perfect! The free beach activities were an added plus!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AMR wrote a review Yesterday
5 contributions2 helpful votes
Food was mediocre and cold when it was finally served. Portions are small, so order something from each course. It took 2 hours to receive our order. Drinks were weak. Check in was slow as well. Forget about the Preferred Club. It makes no difference at all.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Don’t waste your money. It is very overpriced.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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47crystali wrote a review Yesterday
Calgary2 contributions1 helpful vote
This is a beautiful resort with great restaurants, views and beach. I would expect to tip and make all purchases with American dollars. AMA's recommendations are low so I would suggest at least double what they suggest if you are going to tip. There are some amazing staff there but most are quite cool and hesitant to help you out.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Graceful08 wrote a review 17 Mar
Boston, Massachusetts1 contribution
Whether it's a solo trip or couple's trip, Secrets is so worth it. If you have the bank, go Preferred Club or higher. The beach is nice, the water was a dream, the Spa alone is worth it!!!! Highly recommend a spa treatment at this facility. It's bigger than any other resort I've been to. Service is wonderful. The hydration treatment alone was worth revisiting. You have two steam rooms, a sauna, and the pools. Yes, pools to refresh your body. Also includes a relaxation cafe!! Oh I'll be back just for the Spa!!! With the Preferred Club, you get access to Breathless resort. They have a rooftop restaurant. Service was a delight and the food was great!!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul B wrote a review 17 Mar
1 contribution1 helpful vote
The food and choices were pretty bad. Hotel is run down and in need of repair. Adults only but have HBO family and cartoon channel and then next station is raunchy porn. Most staff were nice - most. Guests “claim” beach and pool recliners at 5am but don’t show up until 9am. Herding mentality. Nice beach.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Angie wrote a review 17 Mar
2 contributions
Chairs were reserved by placing towels on them early each morning. Most times they weren’t even used. Every morning it was a race. Drinks were very weak and service was poor. One of the lifeguards bothered my daughter asking her what she was going to be doing at night making her very uncomfortable.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mactravel53 wrote a review 17 Mar
East Riding of Yorkshire, United Kingdom510 contributions713 helpful votes
Quite simply - FAB-U-LOUS We stayed all inclusive during January and it has taken me until now to write a review as I really have nothing to add to what I have said above. If you want nit picking read other reviews - we are experienced travellers and have written over 350 reviews, but this place tops the lot and is quite possibly the best all round hotel for customer service and full package and variety of restaurants and bars and entertainment and resort and beaches etc that we have yet to experience. Our American cousins could be a bit quite in the pool swim up bar late afternoon when noise levels eak but hey, they're enjoying themselves and having a great time! So what? To end - FABULOUS...
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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skyrajohnsonsj wrote a review 17 Mar
Houston, Texas1 contribution
Staff is friendly, the amstar workers in the lobby would not stay off their cellphones when speaking to you, I guess tik tok is more important. They mixed up our room reservations, after I called and requested two double beds months ahead of time and they assured me it was in the notes. there was no option on RCI website. The food and drinks are good and there is a beautiful view of the ocean.
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Review collected in partnership with RCI
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$3,769 - HK$5,669 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets st james hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
350
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SECRETS ST. JAMES MONTEGO BAY - Updated 2024 Prices & All-inclusive Resort Reviews (Jamaica)

Frequently Asked Questions about Secrets St. James Montego Bay
Which popular attractions are close to Secrets St. James Montego Bay?
Nearby attractions include Fantasy Tours Jamaica (0.9 km), Trav Sun Tours (1.0 km), and Island Lova Tours (1.0 km).
What are some of the property amenities at Secrets St. James Montego Bay?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets St. James Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets St. James Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets St. James Montego Bay?
Yes, free parking is available to guests.
What are some restaurants close to Secrets St. James Montego Bay?
Conveniently located restaurants include Treatz Bakehouse & Cafe, Richmond Hill, and The Calypso Restaurant.
Are there opportunities to exercise at Secrets St. James Montego Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets St. James Montego Bay have airport transportation?
Yes, Secrets St. James Montego Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets St. James Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets St. James Montego Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets St. James Montego Bay?
Many travellers enjoy visiting Barnett Estate Plantation (0.6 km) and The Cage (3.5 km).