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The Westin Puntacana Resort & Club

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Playa Blanca at Puntacana Resort & Club, Punta Cana 23300 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$186
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Traveller (1500)
360
Panoramas (17)
Pool & Beach (548)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Puntacana Resort & Club
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The Westin Puntacana Resort & Club sits conveniently in the Playa Blanca area of the Puntacana Resort & Club, which is a magnificent 15,000-acre resort in Punta Cana, Dominican Republic. Our wellness resort offers a great setting on 3 miles of white sand beach just minutes from Punta Cana International Airport (PUJ).
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Room & Suite (371)371
Full view
Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Free shuttle or taxi services
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Fireplace
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Hotel links
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1,448Reviews212Q+A100Room tips
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Popular mentions
Audrey wrote a review Feb 2021
39 contributions10 helpful votes
+1
We stayed for 5 nights in February 2021 (2 friends, girls trip) and absolutely loved everything about our stay! -The hotel is beautiful, pristine and very well-kept 🌴 -Staff are very helpful, accommodating, and respectful of COVID regulations -COVID tests are administered on-site (free for American travelers) 😷 -As platinum members we were upgraded to a beautiful oceanfront suite, free breakfast, and given complimentary late checkout 🛌 -They utilize the bonvoy app for chat and service requests which is incredibly convenient for requesting housekeeping, asking questions, etc 🛎 -The breakfast (complimentary for platinum) was wonderful (buffet some days and a la carte others) 🥓 -All menus are scannable via QR code, available via their app, and are emailed after checkin which is very convenient for planning -We enjoyed dinner at Brassa, sushi and drinks at Playa Blanca (walk down the beach to the left), and drinks and lunch by the pool at Kite Bar. There are also restaurants on the greater property that the team can drive you to free of charge 🍤🍻🍹 We are not golfers but there are fabulous golf courses all around, the spa has great reviews, and there are water sports on the beach (kite surfing 🏄‍♀️). Loved it and we will be back!
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Date of stay: February 2021
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Steve F wrote a review Feb 2021
4 contributions1 helpful vote
5 Stars in all areas, all staff friendly, helpful, courteous, attentive, free breakfast delicious and full of variety, very clean and well maintained resort, hot tub water cold to warm never hot, lot’s of wind every day this time of year, main restaurant at beach is wind blown, was an issue for us, in general a first class experience.
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Date of stay: February 2021
Rooms
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Service
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Adam V wrote a review Feb 2021
Chicago, IL15 contributions5 helpful votes
You won't be disappointed with your stay here. Some areas which stood out: The staff is excellent. Happy hour at the lobby bar from 5-8 was a nice benefit. Free covid testing on site with 5 minute results helped a lot. However, every business can improve and here are the deficiencies we noticed while visiting in Feb 2021. 1) The pillows are horrible. You can literally squeeze them down to a size 5 times smaller than where they start. No support. 2) The hot tub was never hot, just luke warm, barely warmer than the regular pool. 3) Fridge is actually a mini-fridge available for purchase. No room for guests beverages or food, so not usable at all. 4) Bottled water only. The ice machines have filters so the ice is drinkable, why not station a filtered water dispenser right next to the ice machines? This would eliminate HUNDREDS of empty plastic waters bottle every day. 5) They ask you what time you want housekeeping but they were never on time. Not that we care, just don't make us leave the room at a specific time for someone not to show up. 6) You can't Uber from the airport, but you can Uber anywhere else and back to the airport. It's the cheapest, best way to get around. Hope that helps manage guest expectations and gives the resort some ideas for improvement.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Kerri wrote a review Feb 2021
1 contribution1 helpful vote
Being a Platinum Bonvoy member I’ve stayed at my fair share of Marriott Properties including this one several times however this last time was terrible! From the moment of our arrival, the front desk staff showed no hospitality to the Beach workers harassing my party even prior to their services beginning. Having stayed at this location in the past, I specifically chose this property considering the location and environment now with Covid would guarantee us not in high traffic areas. While sitting on the beach starting at 6:30AM to catch the sun rise we decided to have a glass of champagne after a few hours! I understand you’d typically pay a corking fee on personal bottles which is fine! However being approached by staff at 9:00AM without even the slightest salutation of good morning but being interrogated about where this bottle came from and requiring a fee was a bit ridiculous. Considering their services didn’t begin for another 2 hours what were we suppose to do! I would’ve gladly paid the fee if it would have been approached with customer service ie.... “Good morning! We don’t open for 2 hours however let me get you a few glasses and ice to make you’re comfortable! Also we do charge a $15 fee for personal bottles!” That simple! Moving on...we met a few other guest and had very pleasant interactions, however there was one common question among the minorities. “Are y’all noticing any discrimination?” I’ll address that in the most direct way possible....There are definitely a few staff members that could benefit from diversity training! Like with most bad experiences there were a few bright spots to include: Hector Perez -Teylor Custodio and Jose Ventura. Again, Although I’m an extremely loyal Platinum Bonvoy member I will not be rushing back to stay here until I feel as though I’d receive the normal Westin treatment.
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Date of stay: January 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Puntacana Resort and Club, Agency / Consultant at The Westin Puntacana Resort & Club
Responded 1 week ago
Dear KerriTravelsTheWorld, Thank you for taking the time to write your review and let us know your comments about your stay at our property. We would like to offer our most sincere apologies for any misunderstanding experienced at our piece of paradise. We would be sharing all your comments with the corresponding departments. We hope to receive you soon again and provide you with a renewing experience with us.
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Sonja M wrote a review Feb 2021
2 contributions
Know the hotel very well, reasons to had a great time in Westin punta cana, profesional staf, good food, killer rooms , they just set up a artificial barrier to bring more confor to the swimers Agains seagrass beautiful año clean beach
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Date of stay: January 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: 455 great Ocean front
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Response from Puntacana Resort and Club, Agency / Consultant at The Westin Puntacana Resort & Club
Responded 1 week ago
Dear J7087UUsonJam, We would like to thank you for taking the time to write your review. We are happy to know you had a great experience at our piece of paradise with our beautiful beach. we hope to received you very soon!
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PRICE RANGE
US$144 - US$370 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
200
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Frequently Asked Questions about The Westin Puntacana Resort & Club
Which popular attractions are close to The Westin Puntacana Resort & Club?
Nearby attractions include Reserva Ecológica Ojos Indígenas (3.7 km), Juanillo Beach (7.8 km), and Marina Cap Cana (4.7 km).
What are some of the property amenities at The Westin Puntacana Resort & Club?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Puntacana Resort & Club?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Westin Puntacana Resort & Club?
Conveniently located restaurants include Nakamura, The Grill, and Api Beach.
Are there opportunities to exercise at The Westin Puntacana Resort & Club?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at The Westin Puntacana Resort & Club?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Puntacana Resort & Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does The Westin Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is The Westin Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.