Eden Roc Cap Cana
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Boulevard Principal Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (97) Room & Suite (453)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Eden Roc Cap Cana
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 153 hotels in Punta Cana
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Platinum level
Redefining luxury in the Dominican Republic, Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island, consists of 34 freestanding suites with private pools and stunning views. Eden Roc at Cap Cana offers extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot bath
Infinity pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Location
Full view
Contact
Boulevard Principal Cap Cana, Punta Cana 23000 Dominican Republic
Getting there
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782Reviews73Q+A100Room tips
Reviews
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Popular mentions
This is an A1 location. Classy, upscale, yet laid back and fun. Excellent food and rooms. Beach is pristine. Robert is the sommelier/food manage-he can and will acommodate almost anything. Blue and Mediterraneo are excellent. Friday night food and live music beachside at La Palapa excellent as well.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Have the best vacations in covid time, this amazing experiencia started From the Reservation department and very excelence service. Ana was very friendly ❤️. One of the best beaches clubs in a hotel in the DR but the service in the restaurants are slow but the food is really good. I meet Pedro and Alejandro on Social Friday they are really nice guys and they know a lot about DR and CapCana. Housekeeping always very friendly and also the Beach Concierge. It is a place that I would come back a thousand time. 👍
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Date of stay: December 2020Trip type: Travelled with family
Helpful
The good - My wife and I - along with our two daughters - have just returned from a four night stay Eden Roc. We had a large garden room. It was beautiful, immaculately clean and comfortable. Right outside the door was a table and chairs where we sat with our coffee each morning. Right across the lawn is the pool, surrounded by a warm view. There is a phone to call next to use the bedroom and order food or drinks. The grounds of the estate are impressive. All the staff are warm and welcoming, except for one. The bad - I was really interested to visit the Dominican Republic for making some business in the area, as a Relais & Chateaux (Same category of the hotel The Bora Bora, which I love to travel) was my first option, but I had 2 situations with the same employee (which was a middle-aged man with a white shirt and a vest). The first situation was when I was asking for information for the Christmas night (he was the first person I saw during the day). He only answered me with a rude tone of voice '' That he doesn't know '', which for me was really strange after being talked with different employees during my stay, so I asked him who can tell me something about that night? And he only answered '' guest service ''. Since I was really frustrating the way he spoke to me, but I thought that maybe wasn't his day. But then one of the morning that I was jogging, I had a leg cramp in the middle of the way to the beach and surprise! The same guy passed in a golf a car, even me beckoning him to give me a ride, he completely ignores me which for me was really annoying at that time, after 5 minutes a bellboy passed, and he was really nice and kind to give me a ride to the beach. I didn't want to make a comment back then for not to ruin the vacations of my family. For me is a reason for not coming back, especially because in The Bora Bora I've never received that kind of treatments and any other Relais and Chateaux.…
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: Quiet, relax, comfort/
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Helpful
Overall we had a great vacation and we were very happy. Negatives: Towels in-room were slightly overused and bedding was way too soft. Boogie boards on the beach were old not the best quality and there were not enough to go around. Suggest you bring your own as this is a key part of the resort - they have one of the ebst oceans in the carribean with great waves. Weak wifi overall. I managed through it but there is a big need for high speed wifi and this must get upgraded. no convenience shop on site for snacks, medicines, etc. this is essential in every hotel. I had to go to mini mart 5 minutes away which wasnt terrible, but slighlty inconvenient. Positives: Amazing service top to bottom, which is very hard to come by on an island. Butler was best part of the trip. responsive and took care of every need we had all trip long and communicated quickly via whatsapp. Kids camp was amazing overall; could use upgrades on video game consoles and games available, however there were projects, trampoline, and my kids loved it. the staff there was absolutely incredible. Food was overall was great and we were happy. Breakfast was amazing. The beach and waves are one of the best attractions of the hotel and kept our kids busy all day. Overall we loved the resort and would come back.…
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Refused to refund or credit my $3000 when covid travel restrictions started in March 2020. Called several times and staff claimed no one spoke English. Even American Express, who I booked through got no where with the staff. Trip was planned for right as travel restrictions started. Total rip off STAY AWAY!!!!!!!!!!!!
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$588 - US$1,481 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
34
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Claim Your Listing Frequently Asked Questions about Eden Roc Cap Cana
Which popular attractions are close to Eden Roc Cap Cana?
Nearby attractions include Hoyo Azul (3.3 km), Juanillo Beach (4.0 km), and Marina Cap Cana (7.1 km).
What are some of the property amenities at Eden Roc Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Eden Roc Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eden Roc Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Eden Roc Cap Cana?
Conveniently located restaurants include Nakamura, Api Beach, and La Yola Restaurant.
Are there opportunities to exercise at Eden Roc Cap Cana?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Eden Roc Cap Cana have an airport shuttle?
Yes, Eden Roc Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Roc Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Roc Cap Cana have any great views?
Yes, guests often enjoy the lagoon view available here.