We stayed in the hotel from 12/03/2019 to 12/11/2019. Hotel was very nice.Beach was amazing. Tracy from guests care team was very helpful. We recommended the Aqua and Mizu restaurants. Special thanks to the waiter Fidel Rosario from Mizu restaurant. He is a professional. We do not recommended a seafood restaurant. The menu has very few dishes and even no fish.We recommended this resort and hope to come again.
When I went to The Reserve at Paradisus Pinta Cana I was offered so many am duties and extra things with out even asking. They made sure that everything we needed was taken care of. I highly recommend you get Family Concierge if you go with family and if you go with only adults you should get Royal Service. There are little extra things that they do for you if you get these things. They assign people to help you with your every need if you get Family Concierge or Royal Service. The restaurants are exquisite and have very many different types of food. The beaches are beautiful and private only to the resort, you can rent cabanas a and the ocean waters are so turquoise you can all the way to the ocean floor!! I guarantee that if you stay at the Reserve at Paradisus Punta Cana you will have a very pleasant and enjoyful stay.…
Do not become a member here. They sell you on all of these exclusive benefits but it’s all a sales pitch they do not deliver on. Very poor service standard, severely declining room and food quality. Not worth all of the annual and trip fees!
Hector arranged our schedule and gave great advice. He also taught me how to use WhatsApp! He did a great job. He helped us navigate the resort plus helped us plan when and where for excursions. He also replied to my concerns and complaints that came up on resort issues. Got it done.
Property was great, beach clean, and the service from the staff outstanding. We are ready to go back. Received the best massage of my life. Four wheeling and the catamaran I would I recommend to all the vacationers.
"Room stayed cool, mini bar stocked, TV would not play in English, not good signal poor picture. Loved the Jacuzzi tub"Read full review
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