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The Reserve at Paradisus By Melia Punta Cana

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Playa de Bavaro, Punta Cana 23001 Dominican Republic
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4941)
Pool & Beach (1008)
Videos (4)

About

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Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
The Reserve at Paradisus Punta Cana offers extra comfort, privacy, luxury and service. The perfect option for those travelling with the hope to live the perfect holiday. Enjoy being with the family, experience superb fine dining, discover the wonders of the Caribbean, maybe fall in love or simply disconnect from the daily routine. If you are travelling with the family, you will discover a new level of excellence for all ages. Not only is there a wide range of activities so that the kids enjoy every moment, but they will also be delighted and surprised by the personalised details and exclusive attention from the Family Concierge team. Discover the perfect holiday at The Reserve at Paradisus Punta Cana. A superior category of resort where gardens, gastronomy, activities, services, the Caribbean Sea and superb personalised service come together to make every stay unique.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Secured parking
Parking
Wifi
Public wifi
Internet
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Yoga classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Wine / champagne
Swimup bar
Poolside bar
Casino and Gambling
Diving
Golf course
Tennis court
Aerobics
Evening entertainment
Patio
Waterslide
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Outdoor furniture
Butler service
Infirmary
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
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6,588Reviews642Q+A100Room tips
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Popular mentions
We stayed in the hotel from 12/03/2019 to 12/11/2019. Hotel was very nice.Beach was amazing. Tracy from guests care team was very helpful. We recommended the Aqua and Mizu restaurants. Special thanks to the waiter Fidel Rosario from Mizu restaurant. He is a professional. We do not recommended a seafood restaurant. The menu has very few dishes and even no fish.We recommended this resort and hope to come again.
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Hotel's Favourite
When I went to The Reserve at Paradisus Pinta Cana I was offered so many am duties and extra things with out even asking. They made sure that everything we needed was taken care of. I highly recommend you get Family Concierge if you go with family and if you go with only adults you should get Royal Service. There are little extra things that they do for you if you get these things. They assign people to help you with your every need if you get Family Concierge or Royal Service. The restaurants are exquisite and have very many different types of food. The beaches are beautiful and private only to the resort, you can rent cabanas a and the ocean waters are so turquoise you can all the way to the ocean floor!! I guarantee that if you stay at the Reserve at Paradisus Punta Cana you will have a very pleasant and enjoyful stay.
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Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded 5 Nov 2019
Dear Dasmister, Thank you very much for your rewarding comment about our facilities and different services. We're glad to know that you appreciate our exclusive areas. Thank you for your detailed explanation and we look forward to welcome you back soon again. Best wishes, Guest Service Center Management
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Do not become a member here. They sell you on all of these exclusive benefits but it’s all a sales pitch they do not deliver on. Very poor service standard, severely declining room and food quality. Not worth all of the annual and trip fees!
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Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded 2 weeks ago
Dear Dennam, We regret that our membership didn't meet your expectations. On the other hand you may feel assure that we take seriously in consideration your particular observation, in order to improve our services and achieve our guests entire satisfaction. We reiterate our excuses and we sincerely hope that you will give us a new opportunity to receive you and we will offer you the unforgettable vacations that you deserve. Sincerely, Guest Service Center Management
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Hector arranged our schedule and gave great advice. He also taught me how to use WhatsApp! He did a great job. He helped us navigate the resort plus helped us plan when and where for excursions. He also replied to my concerns and complaints that came up on resort issues. Got it done.
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Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded 4 weeks ago
Dear Mary, Thank you very much for highlighting the services from Hector, he'll be happy to get your impression about his service. We're glad to know that you enjoyed your stay and look forward to receive you soon again. Kind regards Guest Service Center Management
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Property was great, beach clean, and the service from the staff outstanding. We are ready to go back. Received the best massage of my life. Four wheeling and the catamaran I would I recommend to all the vacationers.
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Review collected in partnership with RCI
Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded 22 Oct 2019
Dear John and Pam, Thank you very much for choosing us as your temporary home and for your recommendation. We're glade to know that you spend an outstanding time at The Reserve at Paradisus By Meliá Punta Cana, enjoying a great service, relaxing massage and a lot of activities. Don't hesitate to visit us again, if would like spend another relaxing time. Best wishes, Guest Service Center Management
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Previous
The resorts spray for mosquitos so they are not bad at all. If you go near a creek or standing water, I suggest using insect repellent. It is not recommend that pregnant women travel to DR due to Zika virus.
1 vote
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Hi, I would suggest to call. Is the easiest way to get a response.
0 votes
My experience is from January so I can only address the situation then. The Reserve Paradissus Palma Real was better than Grand Reserve because although they connect, the Grand was very quiet while we were there. We wanted to see someone, not a wild crowd, but feel like we were not the only ones around. The food is amazing, make sure you have access to most of the restaurants. I heard that a few were closed. The CONCIERGE was ideal
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We arrived not long ago to be advised The Reserve was closed due to construction on the neighboring property. Not sure exactly when this happened but it was very recent. We were provided a room at the main Paradisus Punta Cana resort, which at the moment has a quarter of the restaurants open and guest rooms are very dated with no concierge service. Read some of the reviews to understand why. We contacted our travel agent and vacation provider the next day and were moved to another Melia resort.
1 vote
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123456129
"top floor, pool facing"
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"Room stayed cool, mini bar stocked, TV would not play in English, not good signal poor picture. Loved the Jacuzzi tub"
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"Excellent! Large spacious rooms. "
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"Family concierge service is ideal"
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"Rooms need to be cleaned better, all mirrors are dirty"
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12345620
  • PRICE RANGE
    €111 - €689 (Based on Average Rates for a Standard Room)
  • LOCATION
    CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
  • NUMBER OF ROOMS
    190
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Frequently Asked Questions about The Reserve at Paradisus By Meliá Punta Cana
Which popular attractions are close to The Reserve at Paradisus By Meliá Punta Cana?
Nearby attractions include Bavaro Beach (0.8 km), La Perla Dominicana (0.5 km), and Drink Point (0.7 km).
What are some of the property amenities at The Reserve at Paradisus By Meliá Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at The Reserve at Paradisus By Meliá Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Reserve at Paradisus By Meliá Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Reserve at Paradisus By Meliá Punta Cana?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Reserve at Paradisus By Meliá Punta Cana?
Conveniently located restaurants include Passion By Martin Berasategui at Paradisus Punta Cana, Herman 311, and Ceviche 301.
Are there opportunities to exercise at The Reserve at Paradisus By Meliá Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Reserve at Paradisus By Meliá Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reserve at Paradisus By Meliá Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is The Reserve at Paradisus By Meliá Punta Cana accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.