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whala!bavaro

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Los Corales, El Cortecito, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$73
View Deal
Free cancellation until 17/08/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (756)
Pool & Beach (253)
Room & Suite (172)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from whala!bavaro
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
Located in front of the beach, whala!bavaro is the ideal place to enjoy the summer heat. Bavaro Beach is part of the Dominican Republic most exclusive coast resorts, thanks to its fine white sand bathed by the beautiful Caribbean Sea with crystal clear and emerald tone waters. Located in front of the beach, whala!bavaro is the ideal place to enjoy the summer heat. The hotel is located in an excellent location that offers a wide variety of sport and leisure activities.
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Full view
Property amenities
Pool
Free breakfast
Beach
Entertainment staff
Airport transportation
Full body massage
Baggage storage
Concierge
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Fishing
Taxi service
Massage
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
523Reviews67Q+A39Room tips
Traveller rating
  • 204
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  • 75
  • 51
  • 49
Time of year
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Popular mentions
Amanda F wrote a review Jan 2021
21 contributions1 helpful vote
+1
We paid $492 for 3 nights and that included ALL of our food, drinks, and alcohol. My one major complaint is that the food was very bland. Lots of variety...seafood, meats, pasta, veggies, fruit, desserts, but all very bland. I was also bummed that they don’t have a jacuzzi and the pools closed at 7pm every night, which is super early! As for the good things, the staff was amazing once you were there. The front desk people were slammed, but they would answer the phone and then hang up. So don’t try calling. They have 3 buildings on two different lots and you have access to both. The second lot is the one with the sky pool on the 5th floor and also has beach access. They have a few new guidelines because of COVID. They ask you to wear a mask at times, except for when at your own table or lounge chair or in the pool. They take your temperature at meal times before you enter the restaurant and ask that you use their hand sanitizer. I was shocked with how many people were visiting during our stay & how much the resort was still able to pull off. Overall, decent place for a cheap price. Not top of the line, but not bottom either. Very affordable and middle of the line place. Para Whala, nos encantó nuestra visita con ustedes pero solo tengo dos quejas pequeñas. La primera es que la comida no tenía nada de sabor y no sé si fue porque ustedes no usan condimentos o aderezos por el caso q alguien no va a gustarlo. También, la gente de la recepción casi nunca contestaron el teléfono o sí lo hacen, colgan rápido. Pero en total, disfrutamos mucho y fue especial para pasar el año nuevo con ustedes. ¡Muchas gracias!
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 13 Jan 2021
Dear Fieldam, We want to thank you for choosing our hotel to spend your holidays and for taking your time to tell us about your experience during your stay with us. We are very glad to know that the service provided by our staff was above your expectations and that you felt pleased with the attentions provided by most of them. We want to ask our most sincere apology for any inconvenience caused, we regret not having been able to impress with our services in the restaurant. Your comments are very important for us. They have been sent to the department involved to take action and improve our services in the restaurant. We hope you give us the opportunity to receive you once again at our hotel and to provide the service you and your family deserve. Best regards Jhoanna Villaman
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Roberta Gorziza wrote a review Jan 2021
1 contribution1 helpful vote
The hotel is nice, the structure is great to enjoy beach and pools. It is simple, but clean and confortable. The water is salty in the bathroom, but it's not a problem. Staff are nice, and they wear masks all the time. The hotel wasn't full, so we felt safe considering covid and social distancing. The food is different, it's not cooked the way Americans and Brazilians know, but it's not bad. It could be better, snack bar had only hot dogs and pizzas everyday. The restaurant has a lot of options, but we couldn't find fried fish for example. Drinks are very good tho. Christmas dinner was the best! It was an impressive work with great food and drinks. We spent a awesome week in this beautiful place and we had no problem with the hotel. It offers a lot considering the price, so it's a good hotel!
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 13 Jan 2021
Dear pg-robe, Thank you so very much for your lovely posting; we appreciate so much your time and your feedback. What a great pleasure to hear you say so many wonderful things about your recent experience at our Paradise. You can´t imagine all the effort we do each day, with only one goal in mind, your satisfaction. So, hearing from you how much you enjoyed our resort, makes us very proud and happy because we have reached our goal. Of course we have also taken note about your remarks in order to take the corrective measures for improvement. As in any business, there will always be room for improvements, that is why we value so much our guests feedback, because through them, is definitely the best way to reach and keep the highest quality of service. Thanks once more for your lovely comments, we would love to welcome you back sometime in the near future and show our best services and improvements in general. Sincerely, Jhoanna Villaman
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Gleb K wrote a review Jan 2021
Stockholm, Sweden23 contributions13 helpful votes
Good hotel with an ocean view. The hotel is not too big, but there are 5 pools on the territory, so you always will have a choice where to take a sunbath and where to swim. The staff were very friendly and helpful, not all of them know English, but we were able to talk through google translate, it was not easy but enough to understand each other. The room was in normal shape, but when we just came the first time, we have found that some things are broken and they must be changed or fixed, so we went to the reception and talked to the manager that we need somebody to fix things and in 10 or 15 minutes we already talked to the guy who fixes all thing in this hotel. I can't say that room service is very good, we didn't have our water in bottles every day, we had to go to reception and ask to bring water to us. But after cleaning, the room was clean and also, sometimes, staff left for us some animals which were done from bedcover. In the bathroom, we haven't found any usual bottles with shampoo or shower gel, but after discussion with the staff, we understood that there is one bottle with some gel in the shower, and this is must be used for all related stuff. Also, we didn't know that tap water is salted, that was something new for us. The best decision we made, was taking an ocean view room, but there were some issues: - first is that our room was under the infinity pool, and sometimes, when people were swimming in the pool, we have got water on our balcony - second one is when it's raining. After rain, we have found water in our room near balcony door, because there is some space under the balcony door and floor, and while it was raining, water filled balconys floor and started flood our room. It was not cool, but after the staff cleaned our room, everything becomes fine. Food was good, almost a whole week when we were there, food was pretty the same: - For breakfast a lot of cheese, sausage, croissants, eggs in different shapes, crisps, vegetables, fruits, sweets, coffee, tea, cacao. I don't know everything that you can imagine, you can see there. - At dinner we had soup, vegetables, different risottos, potato, and meat, fish or other seafood as squid or mussels. - At the evening meal we had almost the same as we had for dinner, but for that was added some extra meal as baked turkey or baked fish. I can't say anything bad about the food, because it was really delicious and tasty. All tables were clean and with cutlery. Also, waiters were bringing drinks while you are choosing the food. Beach is pretty clean, guys were trying to clean it up almost the whole day. Because of the ocean, the beach always was with seaweed, but there were no problems with that. The sunbeds are neat and clean, all intact. The animation was good, we had some entertainment like volleyball or darts.
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Date of stay: December 2020
Value
Rooms
Service
Room Tip: Rooms on block number 1 with ocean view the best ones, and there is an infinity pool on the top...
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1 Helpful vote
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Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 13 Jan 2021
Dear dajver, It gives us great joy to know that you have obtained a beautiful stay in our whalabavaro hotel. Our goal is to exceed each of your expectations. we thank you to take the time to share with the TripAvisor your pleassant experience with us. We wish to extend our gratitude for your choice of our hotel for yor hollidays. It is a pleasure to know that we have managed to provide you with an unforgettable stay and a unique experience. In this regard, we thank you for your mentions of our facilities, gastronomy, clean pools, beach and the cordial treatment of our staff. It will be an honor to share your beautiful words with our team. We hope we can have the fortune of having you back in the near future, so that you can enjoy another wonderful stay with us. Best regard Jhoanna Villaman
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Exploration626814 wrote a review Jan 2021
Luxembourg City, Luxembourg6 contributions
+1
The beach view is beautiful and the rooftop pool too! The sky bar is nice and serves other drinks that are not local. The sushi isn't expensive if you like crab or tuna fish. The rooms aren't quite like the descriptions on the website. They are smaller. The running water everywhere is salty and there is absolutely no hot water anywhere. The food is cheap and the drinks are more water than anything, be it Orange juice, coke or beer. The snacks are always the same but ok. The free alcohol isn't really alcohol. Some staff members are rude and treat you like the last people on earth when you make a request for towels or for a better room. The WiFi only works at the reception desk. The TV doesn't work and the phone has no numbers to call for room service. There is no toilet brush in any toilet. Neither is there shampoo, toothpaste, cream or conditioner. The hotel is OK for a quick stay in Bávaro.
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Date of stay: January 2021Trip type: Travelled with friends
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Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 13 Jan 2021
Dear Exploration626814, Your time is important and for that reason, we want to say our thanks for the time you have taken, to send us your impressions regarding your stay at our facilities. We want to make your knowledge that each and every one of the circumstances that happened during your stay, have not reflected the effort and effort we make, to provide our customers with a pleasant stay, it saddens us to know that we have not had to meet their expectations , which in turn, has led to a misperception of our hotel. But let's be sure that we have transmitted your comments to the appropriate departments. Valuable comments from our clients, we can continue working for the optimization and improvement of our services,we have discussed your observations with all staff members, to address each negative point mentioned for an improvement plan. The whole Whala! team sends you an affectionate and attentive greeting. Sincerely Jhoanna Villaman
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K G wrote a review Jan 2021
1 contribution
Worst experience I've ever received, The hotel had no running water, the food selection was very poor and not very well cooked, the people from the staff looked mad or unhappy. One day waiting for towels and blankets. Too long waiting for the room to be ready for the check in, and they said there would be parking available and in reality there was no parking but a private one where you had to pay. Lack of organization with COVID-19 restrictions.
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Date of stay: December 2020
Value
Location
Service
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Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 13 Jan 2021
Dear Kurore, Your time is important and for that reason, we want to say our thanks for the time you have taken, to send us your impressions regarding your stay at our facilities. We want to make your knowledge that each and every one of the circumstances that happened during your stay, have not reflected the effort and effort we make, to provide our customers with a pleasant stay, it saddens us to know that we have not had to meet their expectations , which in turn, has led to a misperception of our hotel. But let's be sure that we have transmitted your comments to the appropriate departments. Valuable comments from our clients, we can continue working for the optimization and improvement of our services,we have discussed your observations with all staff members, to address each negative point mentioned for an improvement plan. The whole Whala! team sends you an affectionate and attentive greeting. Sincerely Jhoanna Villaman
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PRICE RANGE
US$71 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alisios bavaro beach hotel, hotel alisios bavaro beach
FORMERLY KNOWN AS
Alisios Bavaro Beach Hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
263
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Frequently Asked Questions about whala!bavaro
Which popular attractions are close to whala!bavaro?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.2 km), Yopo TIki Bar (0.2 km), and Nino's Liquors (0.3 km).
What are some of the property amenities at whala!bavaro?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at whala!bavaro?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at whala!bavaro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to whala!bavaro?
Conveniently located restaurants include Toc Beach Bar & Restaurant, Pranama, and Taino Restaurant.
Are there opportunities to exercise at whala!bavaro?
Yes, guests have access to a pool during their stay.
Does whala!bavaro have an airport shuttle?
Yes, whala!bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at whala!bavaro?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.