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Grand Palladium Palace Resort Spa & Casino

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Avenida Francia s/n Playas de Bavaro Higüey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!EXTRA SAVING: 5% OFF!
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Panoramas (22)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Palace Resort Spa & Casino
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 154 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino.
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Room & Suite (995)995
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:EXTRA SAVING: 5% OFF!
9,860Reviews1,258Q+A100Room tips
Traveller rating
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Popular mentions
abellamy8 wrote a review Yesterday
1 contribution
Food was out of a box no fresh seafood. Did not accommodate me for several SMALL Meals until Thursday. Front desk would not listen and went to bed hungry. No bloody mary in restraunts had to go to bar in lobby. Not understanding with surgery and eating of small meals. Nobody was on same page different answer everything.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
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Franchesca s wrote a review 19 Apr
1 contribution
I was on vacation in the palece and I loved it, very satisfied with the staff, especially Dolores Celeste, the room was super clean and very comfortable, the food was delicious, and the beach area was super clean.
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Date of stay: April 2021
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Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 2 days ago
Dear Franchescas2018, Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our team members. We remain at your service and sincerely hope to have you back. All the best from Punta Cana! Gelson Zorrilla Hospitality Manager
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Angela S wrote a review 19 Apr
2 contributions
I went with my husband and some of our friends to celebrate me beating cancer last year. The resort is beautiful and since the Bavaro part was closed, they upgraded us to a suite in the Palace. The front desk girl (I think Diane was her name) sent us a bottle of champagne and fruit as well. We did run into the issue of our refrigerator not working, but it was fixed. Food was great with the exception of the buffet. We weren't a fan of that. Many resturants are closed due to COVID and there are limited activities at night, but it was still a wonderful time and the resort does a good job at making everyone feel safe during the pandemic. The best part was the people. The staff, especially by the pool and in the lobby bar, are absolutely fantastic. We also enjoyed Gaby, Claudy and Jason during our "sales pitch" for the Travel Club. They were fun and informative. Even off the resort, the people were amazing.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gelson Zorrilla, Guest Services / Front Office at Grand Palladium Palace Resort Spa & Casino
Responded 3 days ago
Dear Angela S, In a very special way, I want to thank you for taking a moment of your precious time to review your extraordinary experience at our hotel with the TripAdvisor community. We are honored to hear that our staff has contributed greatly to your wonderful experience. We will share your flattering words and gratitude with Claudy, Jason and Gaby, who will be proud by realizing that their hard work has been recognized. We will strive for getting your full satisfaction the next time you visit us. We look forward to welcoming you again in the not too distant future. Your friends at Grand Palladium Palace Resort, Spa & Casino will be waiting for you. Kindest regards! Gelson Zorrilla Hospitality Manager
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fernandezarthr wrote a review 18 Apr
New York City, New York1 contribution
An outstanding, out of this world location in the heart of Bavaro Beach, Punta Cana, an incredible niche of pure perfection of Nature and service, an unbelievable Paradise of Nature and Beauty on Earth. The best resort I can say they really go out of their way to make sure all your needs are met. From the food services to room services, and not to mention the cleanliness of the grounds to the rooms, an incredible place to visit.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 3 days ago
Dear Fernandezarthr, Thank you very much for giving us the great privilege of being your host during your stay in this beautiful Caribbean paradise. We are glad to know that everything you experienced was great, this strengthens and increases our spirit to make our visitors have fun, also rest and enjoy their stay. We look forward to welcoming you back to our beloved Punta Cana. Best regards! Gelson Zorrilla Hospitality Manager
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Julie L wrote a review 16 Apr
1 contribution
Delores was extremely helpful during our stay especially regarding the COVID-19 test. She always remembered us wherever we were at within the resort. I would recommend her to help you with any questions during your stay. Ramano was our waiter at many of the restaurants. He was very kind and after only meeting him once he also always remembered us and our names. I would highly recommend him to be your waiter.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 5 days ago
Dear JulielU2310PB, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with genuine experiences. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Kindest regards! Gelson Zorrilla Hospitality Manager
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Previous
PRICE RANGE
US$167 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium palace hotel, grand palladium palace punta cana, palladium punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
410
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Frequently Asked Questions about Grand Palladium Palace Resort Spa & Casino
Which popular attractions are close to Grand Palladium Palace Resort Spa & Casino?
Nearby attractions include Dominicana Rai (0.3 km), Olasouvenirs (0.4 km), and Mares Lounge Club Punta Cana (0.4 km).
What are some of the property amenities at Grand Palladium Palace Resort Spa & Casino?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Palace Resort Spa & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Palace Resort Spa & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Palace Resort Spa & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palladium Palace Resort Spa & Casino?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Grand Palladium Palace Resort Spa & Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Palace Resort Spa & Casino have an airport shuttle?
Yes, Grand Palladium Palace Resort Spa & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Palace Resort Spa & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Palace Resort Spa & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palladium Palace Resort Spa & Casino?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.