This resort is horrible. The buffet had roaches crawling around it. The staff follow you around for tips. They wouldn’t let us leave without giving a tip. The coordinated with the driver and he would not drive off!! WORST PROPERTY EVER!! Money hungry and then try to overcharge on everything in the shops. They even have vendors outside of the cafe trying to hustle. DISGUSTING
Thank you so much Miguel for the tennis lessons! Besides you having been a pro tennis player, you have proven yourself to be a fabulous teacher. (I was a high school teacher and administrator prior to retiring.) I have learned so much from you and it was helpful that your English speaking is very good! You determined my skill level very quickly and then determined a program that would best fit my needs. You broke down the steps to help me attain proficiency in those areas. Should you decide to move to another resort, I hope that I will be able to find you so that I can continue to improve my tennis skills. Paul A.
Spent 10 days with a group of 30 ppl. Our experience was 10/10! Our wedding was the most beautiful day, truly a dream come true and we have EUNICE to thank for that! We had 0 problems with this resort. Staff amazing, food good, drinks good, rooms good! over all we would come back in a heart beat. Special shout out to Richard Castillo who would come out of his was to always make sure we were good and taken care of! you take so much pride in your work and your great at it! Franklin H- at lobby bar, amazing and so professional, so sweet Pedro P - lobby bar, great drinks and conversations Fidelina - thank you for all your hard work! Rafael- this man worked so hard , thank you Wow & Chocolate- you both are awesome! EUNICE..... what can I say about our wedding planner. She truly made sure our day was just perfect. Thank you Eunice for all that you did for us. you are an amazing person who takes pride in her work. GRACIAS to everyone who works so hard for us to be able to enjoy our vacation!…
You've heard of Siegfried & Roy and Penn & Teller, but the greatest new dynamic duo of our generation is WOW & CHOCOLATE! This phenomenal entertainment team will keep you on your toes all day with their thrilling activities. From water aerobics to water polo to beach volleyball, they always have something to get the party going. These are the friendliest, most upbeat guys you'll encounter at any resort, anywhere! By the end of the trip, you'll have made a couple of friends as well. This resort was smaller than most, which provided a more intimate experience. You get to know the staff really well, which were all amazing during our stay. Other reviews mentioned that rooms are dated, but I had no problem with any of that. They were clean and housekeeping did a great job of keeping us stocked with towels and water. The food is very good. The buffet isn't incredibly diverse, but I never left hungry. If you have the pleasure of dining during the day while Angel MR is working, he'll provide top notch service. Always had us taken care of as we had a big group. In the evenings, Demetrio was fantastic helping us coordinate our dinners. Roel and Franklin at the pool bar were great at making drinks and always made sure my glass was full. Christian in the lobby bar was great as well. In short, food was great, rooms were fine, and pool area was beautiful and a great place to hang. Bars were fantastic. The beach area is nice, but the location doesn't provide for the best beach experience as there is an abundance of seaweed. Vendors do provide an annoyance on the beach as well. We did use the spa and were pleasantly surprised with the quality of the massages. I'd recommend the relaxation massage. Other areas of the spa were great as well. Only service was wasn't the greatest was some of the guest services. I didn't feel like a got a warm welcome at the front desk and any instance in which I needed to approach the desk, I just felt like maybe I should have been greeted with a smile. I'd recommend this resort to anyone who enjoys the all inclusive experience. It's a shame this will be knocked down next month, but they were bought by Hyatt who has much different corporate standards.…
Ambiorix is phenomenal! His personality is unmatched. Amazing, professional service, friendly, delicious specialty drinks... the best! He was absolutely a highlight of our vacation and played a huge part in a wonderfully memorable trip.
We highly recommend Kids Club with Pamela at Dreams Palm Beach Resort in Dominican Republic. Our kids loved the activities around the pool, like Piñata, Face Painting, Soccer on the beach, Boccia Ball on the Beach, treasure hunt, and best part- Winning the fun Kids Money!! Oh, and ice creams!! Yummy!!
Just wanted to make sure that if you are booking this resort you are not a beach lover. No one will tell you this but the tiny beach that is here is covered in seaweed which makes the ocean brown. Yes the hotel is really trying to clean but it is a lost cause against Mother Nature. The hotel should truly have a warning to let you know that this is their situation right now as they are fully aware that this is a fairly isolated issue that affects this particular beach. The Bavaro beach as well as many others do not experience this on slot of seaweed. So I would say this is a great overall destination if you like to hang out by the beautiful pools this resort has.
Such a fun trip with my friend! Got to enjoy the disco and the staff is amazing! We had a great time enjoying the pool and the shows every night. Karaoke was top tier! Would recommend for a good time with friends and family!
Had a great stay. Nice small resort. Wonderful staff. Wow and chocolate were the best entertainment guys. Definitely recommend if you like the smaller more personal resorts. No reservations for dinner just show up. Never had a issue.
Overall it was ok. Paid extra for Preferred Club and didn’t notice much difference from regular all-inclusive. We have been to other Dreams locations and they provided luxury concierge service all day!! Not here unfortunately. There were a few amazing employees to call out who actually went above and beyond - Midelciana, Carlo & Emilio at adult pool, Cristina and Tito and Seaside grill. Rest of staff were uninterested in providing superior customer service yet expected tips for everything. Give it a 5 out of 10. If it wasn’t for the weather and other guests, I would give this place a thumbs down.