We went to this amazing place on our honeymoon in november 2019 Hope to return soon. Great location with beautifull palm trees and landscping💕💕 Beautifull pool area, pool-bar staff always in a happy mood. Amazing beach location with white-pink coral sand 🤩 Great food and very nice waiters , always around to make sure we had everything we needed .
This will be my thoughts of this trip so far about three days in. I’ll write more after I check out on Wednesday. I arrived on Friday 4/16 around 4pm. I was received by Orlando. Nice gentlemen, lead for preferred club. Lots of packages and offers made upon arrival prior to getting into your room. All I wanted to do was get changed and go explore on my own. I am a preferred guest for this trip, which means you will get access to a few more pools around the resort and some spa credits. You are also offered to attend a time share breakfast presentation OFF SITE at Secrets, about 20 minutes away in order to score some more spa credits, which are used back at your resort. NOT SECRETS. lol. It’s a breakfast buffet when you go to this presentation, exactly the same as ours at this resort, and they were 20 minutes late picking me up, and I was starving and seriously needing a cup of coffee. For the solo traveler, I’d like to point out that traveling alone has its risks, and I’m sure if you’re like me, you plan cautiously to avoid any safety issues while your roaming. So when you are told to load into an unmarked dirty van with a cracked windshield, which is glued and pieced together with silicone caulk, with a driver who doesn’t speak your language,...it can be unnerving to say the least, and the exact opposite of relaxation. Totally different driver for the way back too, so this made me very uncomfortable. The other resort had an area for Apple vacations. THEIR reps were very polite, but would not accept no for an answer on purchasing a membership package for AM Resorts. If you’re a frequent traveler, it might be worth it. I’m not against the program at all, actually. I AM however, pissed off that it was evident to me, because I was a solo female, they felt it necessary to bring man after man, after man, in front of me to bully me into buying the damn thing. My answer never changed and it was perfectly legit. It wasn’t intimidating for me, because I don’t let that fly. But I could totally see some people getting roped into it thinking it’s going to be nice to spend time at a sister resort. Not the case. Ps, I told them the moment I got there, that I was not going to purchase a membership, no matter what price, I just wanted breakfast, the tour, and the spa credits. Yet still, I arrived back at 11:30am instead of the promised 90 minute commitment. most of the people that can afford memberships are already AT the more expensive places, amiright? The deal would have worth the time if they threw in an excursion while we were at the sister resort, just to show you more of what they have to offer. Just as a suggestion? All of that was DAY ONE. I get it, I’ve been in sales, and I understand why your resort is doing this to you from a sales perspective. But it makes me hesitate to come back just to be upsold all the time. It’s NOT Orlando’s fault. He offered it to me, and I had an opportunity to turn it down. I was just clearly, tired an beat by that point. Just let me vacation. I’d be more likely to come back. But that’s just me. (And I’m kind of feeling like AFTER the presentation, you come back to palm Beach and no attention is paid to you from the preferred staff. Meaning they got you to go, and hopefully you signed. But if not, you’re not a priority as a guest anymore. Bye bye. On to the next.) Okay- preferred lounge is the shiznit if you’re cool and like a quiet but fun atmosphere. The staff at the adults only pool were all fantastic. If you hear one enthusiastic staff member yell, “EXCELLENTE!!!” ... That’s Emilio. Emilio is by FAR, One of the sweetest, most sincere and kind individuals I’ve had the pleasure of meeting. I honestly told him how much I loved him every day. He made me feel special, valued, and comforted during a really hard time and I’m eternally grateful for his grace and professionalism. All of the staff were WONDERFUL. They work extremely hard already, but with the added pressure of the pandemic, these lovely natives are deserving of their own raises and vacations. As far as food goes, I’ve only been to two restaurants so far, and the food was decent. I wouldn’t say it blew me away, but it was decent. I would rather see a DOMINICAN restaurant here. I like authenticity when I travel. I came from America, I don’t want or expect everything to be Americanized for me so I can travel there. Lol. They have amazing coffee at coco cafe! Opens at 6am too. Perfect to grab a cup of Java to walk the beach at sunrise. The beach...since I’m here at a weird time globally, it is not heavily populated. Plenty of room at all times of day for the pool and the beach. It’s light sand, a little buggy because of the surf debris. I’m sure that could be easily remedied if they were aware of it. (And now they are) I’m tough, but I can’t even get into the beach and into the ocean without 10 people asking me to buy stuff. Packages, excursions, jewelry, (and other experience enhancement methods, if that’s your thing.). SOME of this you just need to get over. Tourism is the economy of the DR, so if you’re bothered by it, go spend more money at Zoetry. (Top dawg resort of this company) Bring Cash, Tip well and often. You’ll notice the drinks get stronger if you do. These people work their asses off so you can sit on yours. So keep that in mind. All inclusive doesn’t always include gratuity. I’m pretty certain that the majority of the rooms face poolside or palm trees of some kind. Still a lovely view. There are only a handful of suites that face the beach, from what I can tell from the surf. I am staying in a “luxury tropical view king” room. The bed is average, and the mini bar is weak. Only soda and two cheap beers. I haven’t said anything to the staff because I personally am not super picky about my room, just wanted the preferred club to use the areas of the resort which were 18+. The shower is HUGE, two rain style shower heads, but one whole side didn’t work. It fit my needs because I was alone. But if I had kids with me or a love, I would have asked to change rooms. The rooms don’t blow me away, but like I said, it’s all about your preferences. Keep in mind this building is about 30 years old, and stands as the oldest dreams location in the company world wide. I’m a Mom, but the noise level in the family side of the resort is at a screeching level most times of the day. So IF I come back to this specific resort, it would be for my kid. So whether your booking for the family, or a romantic getaway, a solo trip, or a girls weekend, there are areas and pools to fit your needs. That part I did like. The pools are kept clean, but all of them close at 8pm. Some earlier. I’ll keep adding more as my trip continues!…
Rooms were a little outdated. But staff was great. Mayken on the beach staff was excellent! Very attentive and always got the orders correct! Food overall was good, but not consistent and needed to be hotter.
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The staff at the resort was top notch, friendly welcoming, grateful for us to be there, and took every precaution to keep us safe! This resort has amazing grounds and pool and a beautiful beach! We enjoyed all the restaurants, bars, shows and activities and recommend anyone to take the time to enjoy this beautiful place!