DREAMS PALM BEACH PUNTA CANA

About

4.5

Excellent

13,346 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Silver level

Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars.

Room & Suite (420)420

Full view

Property amenities

Free parking

Free internet

Pool

Fitness Centre with Gym / Workout Room

Free breakfast

Beach

Casino and Gambling

Babysitting

Parking

Wifi

Public wifi

Paid wifi

Internet

Hot bath

Adult pool

Outdoor pool

Sauna

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Snack bar

Swimup bar

Poolside bar

Diving

Tennis court

Aerobics

Entertainment staff

Evening entertainment

Fishing

Table tennis

Nightclub / DJ

Children Activities (Kid / Family Friendly)

Kids club

Kids' outdoor play equipment

Airport transportation

Shuttle bus service

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Facial treatments

Foot massage

Full body massage

Head massage

Massage

Salon

24-hour security

Concierge

Shops

Sun loungers / beach chairs

Sun umbrellas

Butler service

Dry cleaning

Laundry service

Room features

Air conditioning

Private beach

Additional bathroom

Housekeeping

Private balcony

Minibar

Refrigerator

Flatscreen TV

Room service

Safe

VIP room facilities

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Green

Family Resort

Languages Spoken

Spanish

Hotel links

Visit hotel website

Hotel deals

Location

Full view

Contact

Cabeza De Toro Cabeza de Toro, Punta Cana 23000 Dominican Republic

00 1 844-283-0358

Getting there

Punta Cana Airport10 kmSee all flights

La Romana Airport62 kmSee all flights

Car HireSee all Punta Cana car hire

See all nearby hotels

Nearby restaurants

Passion By Martin Berasategui at Paradisus Punta Cana

2,079 reviews

9.8 kmInternational

Passion by Martin Berasategui at Paradisus Palma Real

1,571 reviews

5.9 kmInternational

Toc Beach Bar & Restaurant

365 reviews

6.7 kmCaribbean

Lorenzillo's Punta Cana

687 reviews

3.7 kmCaribbean

See all nearby restaurants

Nearby attractions

HARRISON'S Fine Caribbean Jewelers

192 reviews

6.2 kmSpeciality & Gift Shops

See all nearby attractions

13,346Reviews2,097Q+A100Room tips

If you aren't travelling with young children, this resort is not for you.

Resort was dated, with small rooms. Air conditioning couldn't keep up with mid to high 20C temperatures so room was always damp and bathing suits and towels never dried. That being said, the room were kept immaculate and linens were always clean and plentiful. The grounds were kept in pristine condition, with workers toiling away everyday. The staff were always pleasant and helpful. The food in the restaurants was good.....the Japanese restaurant was our favorite.The resort is small so you don't have to make reservations.....but if you do you will have to prepay for a bottle of wine. FYI The house wines are included but any wines from US, France, Italy,etc are not. We stayed in the preferred area. Not sure if we received anything the non preferred didn't.....except for two extra pools and a two preferred lobbies. Jorge around the family pool and Emilio in the Preferred lounge were exceptional.Our butlers, Ari and Wilson were fantastic as well. Just be prepared for lots and lots of kids. …

Review collected in partnership with this hotel

Date of stay: December 2019Trip type: Travelled with family

Hotel's Favourite

Gorgeous hotel

We spent 2 weeks here November/December 2019, the hotel is absolutely gorgeous, huge pools and lovely beach. Recognition has to be given to the gardeners for keeping the place so beautiful. All staff were so professional and friendly and always looked so smart. They all worked so hard, not forgetting security, porters, life guards, reception staff, omlet guys, cleaners, bar staff, we were so impressed. A personal thank you to our great Tui rep (? Adis) who was excellent, Geicel from the buffet and Enoc from the Mexican, you were all so lovely. Recommend a trip to Saona Island and the Coco Bongo club! Took part in a spinning class in the pool which was great. Food was lovely with so much choice, breakfast was my favourite. The only negatives were people trying to sell you all sorts on the beach, and the music at the pool with the swim up bar, too loud and never understood why there was 2 really loud songs on at the same time, not relaxing. Thanks for a fab holiday.…

Date of stay: November 2019

Location

Service

Sleep Quality

Valued Guest, Thank you for sharing this review! Truly, hearing from a guest as taken with our resort as yourself is a gift, and I will be sure to show our team your kind words. Should you plan another trip of luxury and leisure, we hope you will keep our resort in mind. We would be thrilled to serve you again. Best regards, Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana

+1

Ahhhh-mazing

Good day, We booked this property on a whim in mid October, and I’m happy we did! Here is a rundown of our week Rooms; We stayed in building 6, 2nd closest to the ocean, prime location to the main pool and daily AM entertainment and poolside food. It was heaven, albeit a little challenging to get loungers, if you weren’t up at 6am. This was easily addressed by enlisting the help of the staff who will, tip or not tip, help bring up beach loungers for you. Our rooms were 6304 and 6305. There was a door connecting the two, which we helpful for us and the kids. I read comments on the high ceilings on the 3rd floor units and the AC not being cold enough. We did not have an issue, our AC units held up just fine and kept the rooms cool. There are some upgrades that are needed, such as mattress, and there could be more drawers for storage. Closet space was good for a 1 week holiday. Face it, you aren’t living there, does it really matter in end? The daily steaming service was great, mini fridge topped up daily, all towels replaced, bathroom cleaned and room was tidied. I have zero complaints about the cleaning here. The grounds; IMMACULATE! The grounds team really does a great job here. The place looks amazing. There wasn’t a day where they weren’t cutting, trimming or hedging. The place looked stunning. Seaweed, it’s a come and go thing. Yes, the DR and some other Caribbean countries have had issue with sargassum the few years. Nothing the ground team can’t handle or clean up on a daily basis. No issue for us with the beach. Pools; Could they have been a little warmer? Sure. Did it bother us really? Nope. You couldn’t keep my kids out of the pool. Besides, when that sun was at its strongest it you wanted a seat at the swim up, it didn’t matter! Proximity to the airport and hotel size; Winner, winner on this one. The hotel is very close to PUJ, making transfers short and super convenient. The size of the property is also a huge bonus. With only 500 rooms the resort is very walkable. Guests with disabilities will have to remain on the ground floor however, there are no elevators on property. I will say that during our stay there were two guests we saw, both in wheelchairs, who were having a great time! Food; Oh. My. Goodness. Reading through reviews I wondered what would await. There were some reviewers stating cold, bland and repetitive dishes. I’m curious is they were speaking out of spite due to a problem, or if it was their honest opinion?? We loved the food. From breakfast to dinner, a la carte to buffet and my personal favorite, the traditional Dominican cooking by the main pool!!! Bacon at breakfast was a little salty one day, is it enough for me to say ALL food was inedible? Absolutely not. Their pizza?? Let me tell you, it was outright criminal how good it was. Don’t like what they made? No worries, just tell the pizza maker to make to your liking. The buffet had different theme nights, each filled with their own dishes. The nights that had rotisserie chicken, amazing!! Fall off the bone and seasoned perfectly! Smoked pork leg, chicken wings, steak, fish, pork, chicken, lamb, fish, all cooked to your liking every night in the buffet. Vegetarian? No problem, the vegetable selection was quite large, there is even a spot for hot vegetarian dishes every night. Fruits and desserts were plentiful as well. Breakfast was also well prepared, with fresh made crepes and pancakes everyday. Fresh made donuts were also quite good. A la carte restaurants; We ate at all of them, including the French as well. As it is connected to the Italian, if you have kids you can order off the French menu. Pastas and meat dishes from Portofino were excellent. I had the spinach and cheese ravioli and the osso buco. Tried the steak from the French wasn’t to my liking. Barefoot grill; Convenient location on the beach, close to the main pool. Offering burgers and hotdogs. I was very surprised to see that the beef was angus, I got a look at the box as one was being delivered. There are also French fries and nachos. All accompaniments, including nacho cheese are available. Bars; I’m a mixed drink guy, preferring rum, vodka and gin, I’m also a huge Dominican rum fan, so having Extra Viejo everyday was great. Beers were also good, Presidente on tap which is a refreshing beer to have in the DR sun! There were also stands at night that had Coors, Bud and other Dominican beers. Top shelf spirits were present as well, Don Julio tequila, Beefeater and Ballentine gin, Smirnoff and Stolichniya vodka. All present and all come at no extra cost. Mexican (El Patio) The flank steak was excellent. I cut it with a butter knife it was so tender. The fajitas were also quite delicious. Seaside Grill Again, I went with the steak. The actually have a good selection here. Rib Eye, New York, tenderloin and flank were the options there. I had the rib eye cooked medium and it was quite flavorful. The grouper was also good. You can find it at most restos as they use it for many dishes. Poolside lunches; These were my personal favorite. One day they made Sancocho. A traditional Dominican dish with chicken, beef, pork, yucca and potato in a delicious stew! On another day, we had a seafood bake/stew with clams, shrimp, calamari and grouper. Another day we had a seafood and rice dish prepared by the head chef Pablo Villama himself! The staff; What’s a holiday without good service? A nightmare. The staff here are another level, and I say this with all certainty and without hesitation. The reviews where people have had issues, I honestly can’t see how? They would do anything to help. From the bellboys to the Kids Explorer team, cleaning staff to grounds keepers, and the most incredible wait/bar staff and entertainment team!! They’re passionate, inclusive and attentive. Our kids loved interacting with them all. Baby Face, the entertainment leader and Jordan were two of the kindest people I have met. The entertainment team put on great daily and nightly shows. They are talented dancers and some are amazing aerobic and acrobatic performers! One show literally blew us away with the level of difficulty in some of the aerobic and dance moves. Some of them are honestly too good to be performing at a hotel!! On one night, Meet the Managers, the guests were treated to a poolside meal and fresh coconuts handed out by all the senior staff at the hotel, including the GM. You can tell by their friendliness and their demeanor, how they are able to keep their staff motivated and engaged in order to provide guests with a memorable experience. My family and I were happy that we chose Dreams Palm Beach as our hotel. We will certainly return to this property and, in future, try the rest of the Dreams and Secrets properties. For those of you thinking about choosing Dreams Palm Beach. Please, do not be put off by the negative reviews. People have bad days and act out of spite. They will have a small problem and turn a molehill into a mountain. Book it! Enjoy it!! I wanted to add more pictures but you’re only allowed to upload 10. …

Date of stay: January 2020Trip type: Travelled with family

Heed this warning...

This review is about my wedding only. I was married on October 29, 2019. It really hurts to look back on one of the most important days of my life and feel like it was terrible. The worst part is when I expressed my grievances, Evelyn, the "Weddings Manager" could not have cared less. Abridged run down: 1. My coordinator changed 3 times (Rueben>Ive>Virgillo). Found out about the third coordinator when I arrived. He had all old information. 2. My make up and hair appointment was at 1:00 and they pushed it to 2:30. I left the salon at 4:30 with 30 minutes to get across the resort, into my dress and jewelry to walk down the aisle at 5:00 pm. Family moments, champagne, decent pictures didn't happen. 3. STILL ran late. It was incredibly hot. I felt terrible for my guests. 4. Photographer and Coordinator did nothing to actually coordinate my photos. My guests were standing around sweating with no direction and started to wonder off. I had to take over and ask everyone to stay. I had to tell everyone what pictures to be in and not to be in. 5. After photos, the DJ and Coordinator come back. I voice to the coordinator that I am not happy so far and explain to him why. We agree that nothing else will go wrong. 6.I met with the DJ (male) before the day of. DJ then changed on me (female) and knew nothing about the arrangements. This was after I spoke out about not being happy too haha...She had a slight attitude and did not execute what I asked for. Please don't get married here. Looking back, I should have went to a different resort and paid the extra money for a wedding department that cared. I did reach out to the resort after this experience and they did not one thing to try to make it up to me, which is really disappointing. They did however blame me for not speaking up, which wasn't the case.…

Date of stay: October 2019

Location

Service

Sleep Quality

Dominican Escobar

The 2 star review is purely based on the views. So, neglected rooms, keys cards consistently not working and being locked out on a nightly basis, having to go back and fourth from one end of the resort to the other 4 times a night can be annoying, especially on a market night being hassled every 20 steps to buy something. Made to feel bad is an understatement. Leaking rooms, i would assume aircon problems, being dripped on when your brushing you teeth is never a nice feeling. The safe in the room was obsolete and decided for itself when it wanted to work, then would just turn off and unlock itself. Bed sheets resembling a fine sand paper on delicate skin. The staff, maybe 5/6 members of staff were brilliant, the remainder seem to struggle to even crack a smile, ignorant and rude would suffice for an overall opinion of the work force unless your throwing tips there way. 3 separate occasions i had to dry the table and my face due to the hasty pouring of my water followed by the waiter marching off treating me and my partner like an inconvenience. The food, large variety of crap. I realise everyone has there own tastes. The only difference between the 4 main restaurants and the buffet in my opinion was the presentation. The beach grill house is mediocre at best. If Eddy aint there your foods practically thrown at you again made to feel like an inconvenience. The Beach, lovely beach, if your after Cocaine, Weed, or small wooden statues its the place to go! Cant go 30 yards without being hassled by drug dealers or salesmen! Great for kids if you want them exposed to this at a young age. Excursion, promoting lies....the catamaran boat trip snorkelling over a ship wreck and a trip Saona island, beautiful place. So after 10 minutes of snorkelling over nothing... and spending 3 hours cramped in a small van, 2 hours on the catamaran to spend maybe an hour on the island then ushered back to the boat for another few hours of deafening music, didnt sign up for a party boat. DO NOT go on the “local market” trip. Its a shopping centre your left at for 2 hours. Value for money. Its not. Plain and simple. To look at, the island have some amazing views and scenery, friendly people but most have a money driven motive for this. The split second its made clear you aint handing over any money the attitude of 90% we met changed immediately.…

Date of stay: January 2020Trip type: Travelled as a couple

PreviousNext

12 3 4 5 6…2408

I am concerned at the number of what appears to be fake reviews. Raul T and Peter amongst others have posted against the same two hotels in Punta Cana for the same period In broken English. Sound I be worried the hotel is not doing well?

I’m here now, unfortunately sitting in the lobby waiting to leave. This resort has been amazing. The staff is friendly, food is great, a la carte restos we good as well. The osso bucco in the Italian was incredible!!’ The only downside was the water temps in the pool. Other than that, it’s perfect!! You’ll enjoy your stay! Cheers

Show all answers

Wondering what beer is provided in the mini fridge, hopefully bottled presidente :) Also anyone notice if Canadian Club is available?

There are bottled Presidentes in the fridge, one regular and one lite. They also set up stands around the lobby each night with other beers, all included. I found Corona, Coors Light, Bud and Bud Lite, and a new Dominican brand called The 1. Salad!!

Show all answers

What is it like in May weather wise and is there any dress code Also drinks are they local drinks or are they the normal English range

No one can really answer weather questions. We’re here now and have had perfect weather, except for a few spots of heavy rain and a good gust of wind now and then. Drinks are are plentiful, there are top shelf alcohols that have been available.

Is there any additional charges to pay as some holidays say all inc and then find out not

Aside from excursions and extras like dinner on the beach or stuff like that, all is included. I was in a Preferred Club room and even the room service was included. Just bring tip money and you'll be golden. I ended up spending between $15-$20 a day for tips on a family of 4.

Show all answers

Hi Do the hotel allow requests pre arrival for room choice, any recommendation for sea view high floor please

You can request a specific area if you like. There are no guarantees however. We’re in building 6, 3rd floor. No issues. Plumbing all good, hot water 90% of the time. Good a/c despite what some have said about the high ceilings.

PreviousNext

123456…420

"Bands played nightly between hotel rooms. If you need a quiet room as for one away from the stages as live music continues to 11pm."

Read full review

"Go for the adults only club rooms, not much more expensive than a regular room, you will understand why when you get there."

Read full review

"upgrade to the preferred side of the hotel....better views and adult only pools!"

Read full review

"20 dollars. I have no change anymore😭😭I wish I could have given more. "

Read full review

"Issue with Air conditioning but maintainence dealt with it."

Read full review

PreviousNext

123456…20

PRICE RANGE

€172 - €381 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

dreams palm beach punta cana hotel punta cana, occidental punta cana, occidental allegro punta cana, punta cana occidental, sunscape punta cana, punta cana dreams palm beach, punta cana allegro

LOCATION

CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana

NUMBER OF ROOMS

500

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Frequently Asked Questions about Dreams Palm Beach Punta Cana

Which popular attractions are close to Dreams Palm Beach Punta Cana?

Nearby attractions include Vivaldi Cigars (6.2 km), Escapology (7.0 km), and HARRISON'S Fine Caribbean Jewelers (6.1 km).

See all nearby attractions.

What are some of the property amenities at Dreams Palm Beach Punta Cana?

Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.

See all property amenities.

Which room amenities are available at Dreams Palm Beach Punta Cana?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

See all room amenities.

What food & drink options are available at Dreams Palm Beach Punta Cana?

Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.

Learn more.

Is parking available at Dreams Palm Beach Punta Cana?

Yes, free parking is available to guests.

Learn more.

What are some restaurants close to Dreams Palm Beach Punta Cana?

Conveniently located restaurants include Passion by Martin Berasategui at Paradisus Palma Real, Toc Beach Bar & Restaurant, and Lorenzillo's Punta Cana.

See all nearby restaurants.

Are there opportunities to exercise at Dreams Palm Beach Punta Cana?

Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.

Learn more.

Does Dreams Palm Beach Punta Cana have an airport shuttle?

Yes, Dreams Palm Beach Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.

Learn more.

Are any cleaning services offered at Dreams Palm Beach Punta Cana?

Yes, dry cleaning and laundry service are offered to guests.

See all property amenities.

Does Dreams Palm Beach Punta Cana offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.