We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Now Onyx Punta Cana

Save
Share
Playas Uvero Alto Km 275, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotels.com
Expedia
Trip.com
Agoda.com
ZenHotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (8345)
360
Panoramas (48)
Pool & Beach (1952)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. Families with teens and tweens as well as couples and friends looking for a family-friendly vacation on a palm-studded beach will find 824 suites to choose from including connecting, Swim Up, Swim Out and Preferred Club Junior Suites, all of which provide luxurious amenities and a Jacuzzi on every suite's private, furnished terrace or balcony. Gourmet dining and unlimited premium brand beverages are served without limit at nine dining options and six bars. Active and lively settings provide entertainment for guests of all ages, including 16 swimming pools, the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. The Spa by Pevonia(R), located next door at Breathless Punta Cana, provides adults with peaceful rejuvenation. Guests will enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Ocean View
Languages Spoken
Spanish
6,090Reviews1,856Q+A100Room tips
Traveller rating
  • 4,573
  • 1,009
  • 314
  • 108
  • 89
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Myke H wrote a review Feb 2021
1 contribution
+1
This was our 4th time in Punta Cana and this resort does not disappoint. We always try to stay with AM Resorts but this was the first time at Now Onyx. The Junior Suite with private pool was an awesome room and close to everything. In fact we have agreed it’s the best room we’ve ever stayed in when factoring in not just amenities and view but proximity to what is important. However, what made the trip so wonderful (yet again) were the fantastic staff. Javier worked the preferred club pool and beach most days and we had a great time getting to know him. He never let our glasses run dry and we a lot of great laughs. He even made it a point to swing by on a day he was assigned elsewhere just to let us know. It was truly a pleasure to get to know him. By 6pm Javier was off and Miriam (the preferred club bartender) took over. From the very first night we hit it off. She is a talented bartender and someone with great energy. She kept us smiling all week long and for that we are grateful. With the Junior Suite private pool room you have a butler assigned to you. Felix received us within a few minutes of being at the resort and was available to us all week long for any needs that we had. He escorted us to dinner at night and always made sure that we were being taken care of. We had his WhatsAPP contact information and despite how busy he is, he always responded right away. Yet another talented hard working person within the AM Resorts family. The only disappointing thing we experienced from this trip was the lack of travelers. If we had to guess we would say the resort was only at about 15-20% capacity. And while there are some benefits such as having your choice of seats at the pool or beach, not waiting for dinner, and fast service the truth is a full resort provides for a certain atmosphere you become used to. Our hope is that this review encourages more people to schedule a vacation sometime soon. The staff was very “Covid compliant”, the menus were digital (no touch), hand sanitizer was available everywhere and required at restaurants ....we felt completely comfortable. If you are thinking about visiting Punta Cana you won’t be disappointed with Now Onyx.
Read more
Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
AmandaHodgeRealtor wrote a review Feb 2021
9 contributions
+1
My hubby and I are regularly cruisers. With the cruise industry shut down, we tried an all inclusive. It's tough to give a fair review in this time, as the resort was only around 10% capacity. So I am reviewing more leniently with this in mind. Rooms: The rooms were very clean and huge, when comparing to what we were used to on a cruise ship. The staff worked to know what beverages we liked and kept our fridge stocked. The balcony had its own jetted tub, which was great to soak in. Location: the resort itself was about a half hour or so from the airport. We booked transportation thru Viator and they doubled our bill the day before traveling. Going home we used AMResorts and paid half the price. Our room was also in a good location. We stayed in 5316, which was on the 3rd floor overlooking the pool. It felt very private and made for a nice view. Was centrally located to all things on the resort. Price: We originally booked thru FunJet, but when American Airlines changed their flights, we cancelled and booked on our own. We saved $1,000 doing so. COVID prep: They do a fantastic job during this time. All staff had masks at all times, and hand sanitizer. Masks for guests were preferred, but not mandated. All the rest: Because there were so few people, they obviously couldn't run everything at all times. It felt like they had 5 staff at least for each guest, but that may not be true. It was crazy having the whole place to ourselves. It felt that way most of the time. We never had an issue getting seats anywhere - from the pool to the beach or dinner. The staff overall are exceptional with hospitality. My favorites were Eugenia in the ice cream/hamburger shops, Jorge in the lobby bar, Kevin Hart in entertainment, Juan and Mateo in the restaurants, and our guy who filled our beverages in our room (but for some reason I never got his name). The entertainment was okay. I say okay because again, I'm used to the cruise ship where I can be entertained at any hour of the day. They put on a great show each night at 930p but that was the only real thing happening, aside from beach volleyball or yoga, etc. Everything else is outside so once you hit a point of too much sun, there's not much to do for fun without further exposing yourself to the elements. The food was amazing. On a cruise ship it's quantity, but at the resort it's quality. They definitely have great meals at all of the restaurants. My fav was the Tamarindo - a Spanish restaurant. I think if anyone were to complain about the food, they likely ate all meals at five star restaurants at home. These meals were close to 5 star. Shopping - the resort prices overall we're good, except for sunblock ($30/bottle. Heck no!) We did an excursion and bought sunscreen from a street vendor for $10. We also did the free shopping trip from AMResorts. It was okay, but we only bought coffee. Outside of the resort on the street side between Now Onyx and Breathless is a strip of shops, all of which you can barder with. If you go, visit "Chocolate" at Shop #1 and tell him Linda sent you. 😂 He will barder well. Water sports: they offer a lot to do in the water, but the waves were too great for any of it the week we were there. When reciprocating to Breathless, bring a towel from Now Onyx. They won't let you use theirs (so odd). Breathless is adults only and def more of a party crowd. We wanted to get in at the spa but the appts were few and far between. Great trip for certain. If the cruising industry opens again we will continue vacationing that way but wouldn't rule this out as a back up option. Breathless
Read more
Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
Michael P wrote a review Feb 2021
2 contributions2 helpful votes
What can I say about our experience at NOW ONYX?!?!?! The only words I can say are, ABSOULETY AMAZING EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!! We were a party of 10 which consisted of 6 adults and 4 kids (8, 12, 13, 15). We are pretty tight group that LOVE TO HAVE A GOOD TIME. First let me start with RUDDY the bell boy. He was the first face we saw when we stepped out of the transfer van to the resort. Our party of 10 hit it off with this young man right away. What a charismatic young man with a great personality a a wonderful work ethic. He was always there to help us out and give us rides. Great young man to talk to as well. With his personality and work ethic I think he would be a great Butler for the resort. Next is FELIX our Butler. He is the man!!!! We were a party of 10 and was responsible for us and who knows how many other families. Every time we texted him he came right away. He treated us like we were the only three families on the resort. He made reservations for dinner, he took care of a 40th Birthday celebration one night and a 42nd Birthday celebration the next night. What impressed me the most about this young man was that when he told you he would do something he did it and did it well. Next is KEVIN HART! He is one of the main guys on the E-Team which is the entertainment team for the resort. He is hilarious and super great guy with so much ambition and drive. He was great with adults and amazing with our kids. He always made a point to check in with us in the morning and throughout the day. We loved getting to the nightly show a little early to just hang out with KEVIN and talk, joke around and just laugh. Then their was the wait staff. Everyone at the resort was amazing and friendly but a few really stood out to us as a whole group and we were able to really connect and bond with them throughout the week. Let's start with JORGE in the Main Lobby Bar. Jorge was attentive to all of our needs and just loved to make people great drinks and make people feel welcomed. His partner MARIA was the same way and both always would have huge smiles on their faces when they saw our group walk in. IVAN at the Main Pool Bar was there everyday and by day 2 knew what we all were drinking. Our rooms were right next to the Pool Bar and every morning he would check in with us on drinks or food. JAVIER at the Preferred Pool Bar was the same and always made it a point to check in with us to make sure we were having a great time. Then there was ESTABAN, JUAN and JOSE who are all wait staff at breakfast, lunch and dinner. Our party of 10 really connected with these three men and it was really sad and hard to say goodbye Saturday morning at breakfast. These three just made are meals even better. Wonderful individuals and great workers. We then sent our kids a few times to the Kids Zone and Teen Zone. LEIDY was there to help and assist. She is caring and thoughtful and really loves kids. She was so nice to our kids and just wanted their experience to be great too. The resort is wonderful, the pools are great, and the food was fantastic. It is great as well that guests can go back and forth to Breathless whenever they want. All in all this has been a great experience and we are planning to go back. Not just because of the resort but for the employees we met.
Read more
Date of stay: February 2021
Rooms
Location
Service
Room Tip: Preferred Room
See more room tips
1 Helpful vote
Helpful
Share
Milly wrote a review Feb 2021
1 contribution
Now Onxy was beautiful! I came with a group of friends for my best friends 30th and they were so good to us! We stayed in the preferred section of the resort and were treated like queens. Javier was our waiter at the pool the entire stay (7days) and he was the most attentive person! He was the best!! He would constantly ask if we wanted any drinks. Felix was our butler and was always there when we needed him! As far as food, the breakfast wasn’t the best there, but lunch and dinner were amazing! Every dinner was deliciousness filled with flavor. The ETEAM (Mary and Kevin Hart and all of the others) were definitely entertainment...thank you for the laughs guys! Rosa, was our waiter for our last lunch and she made sure it was the best lunch we had (it definitely was). The resort is at 10-15% capacity during COVID, so it was empty...literally. This made us feel safe! Before entering every restaurant they would give you hand sanitizer and take your temperature. Everything was always so clean. Overall it was a blast and I will definitely be back with my friends. Now Onxy you rock! Thanks for a memorable one.
Read more
Date of stay: February 2021Trip type: Travelled with friends
Helpful
Share
Amanda S. wrote a review Feb 2021
1 contribution
This was my friends and I second time back at Now onyx and I can’t stress enough how satisfied we are. The staff here are genuinely so friendly and attentive. I highly recommend traveling despite the Pandemic. Thank you for making our worries about traveling during the pandemic disappear the minute we arrived. This resort is clean and safe! We stayed at the preferred side, it’s worth every penny. You will feel like royalty! Our butler Felix is like family to us. He went up and beyond to cater to my friends group of 7 girls and made sure to make my 30th birthday celebrations memorable. Felix is one of the nicest people I have ever met and will continue to request him every time I go back. I never go to the same resort twice but that’s how much I love the staff and the beautiful hotel. Honestly can’t wait to return! Javier from the preferred pool is simply amazing. Such a hard working man. He made sure we never had an empty Drink in our hands and gave us so many belly laughs. I will forever cherish those moments. The ETEAM put on great performances every night as well. This resort always exceeds my expectations. Thank you again Now Onyx! See you soon.
Read more
Date of stay: February 2021Trip type: Travelled with friends
Helpful
Share
Previous
PRICE RANGE
US$208 - US$511 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
824
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Now Onyx Punta Cana
Which popular attractions are close to Now Onyx Punta Cana?
Nearby attractions include Tropical Treasure (0.7 km), Macao Beach (6.0 km), and Sirenis Aquagames Punta Cana (1.7 km).
What are some of the property amenities at Now Onyx Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Now Onyx Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Now Onyx Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Now Onyx Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Now Onyx Punta Cana?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Now Onyx Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Now Onyx Punta Cana have an airport shuttle?
Yes, Now Onyx Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Now Onyx Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Now Onyx Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Now Onyx Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.